Since the recovery of the pandemic, societal and economic pressures have been weighing on us,…read moremaking our lives more difficult. Along with necessary repairs to our car audio parts, blinkers, radio/dashboard, our limited finances made our slowly breaking down cars difficult to repair. With the inclusion of recent inflation and the holidays, simply maintaining our vehicles have grown increasingly weary. Thankfully, while we were driving home, we passed by Pro Sounds and dropped by. Inside, the manager was kind enough to discuss what the issues were with our vehicle and share solutions in how we could proceed. Though, we had multiple issues, he addressed them to us one by one. It was overwhelming at first, but he was patient and shared that we were welcome to revisit and ask more questions, later. Appreciating his honesty, we left to further discuss the possibilities amongst ourselves. Ultimately, we knew that we needed to repair our vehicles (as they were necessity for our daily lives) and delaying their repairs would only build-up in higher prices and issues in the future, so we revisited the shop. There, Frank (the owner) kindly greeted us and we shared that we wanted to proceed with fixing our vehicles. We asked what the time span would be for completing these and if they would be done before Christmas. He shared that he didn't have any guarantees, but said that they would work as quickly as they could and would notify as, asap. What was supposed to be a 5 day job was finished in 4 days and allowed us to confidently use our vehicles, again. We noticed that some parts looked well managed and/or installed, but like any business, that's a good thing! It means that the employees know what they're doing that they could complete the tasks quickly and efficiently, which the price is well deserved. I would rather pay my hard earned money to a well-educated and well-experienced doctor, who would be able to complete surgery quickly and safely, rather than paying a new doctor who had little to no experience and would take 10 times longer. With some time leftover, we asked if we could have a new set of subwoofers installed in for our son's car. With a reasonable price and time completed, we're excited to surprise our son with an upgrade to his car! We'll be back for more car upgrades and repairs in the future and would recommend this place to those who need similar assistance.

I paid $205 to have a Tv mounted an the workers had it installed to my head liner bouncing around I…read moreended up doing the job as they watched me like why would you say you can do the job an the workers have no experience doing the job trash work half assed the job save your money an take it to professional installers they are not professionals the owner loughed when I told him I did the job as they watched the name should be trash sounds iam one unsatisfied customer an i will never go back

I worked with Tony in Dec 2024 for multiple audio, internet and security fixes and upgrades in a…read morenewly purchased home. I like to wait on my reviews to make sure I have no regrets or issues, and I can say 1 year later I am happier than when I first got it installed. TLDR: I would highly recommend Tony and his team for his work. I will personally be using them again and have recommended them to others already. Excellent service, responsiveness and genuine customer service. Tony works with you not just for you. He worked with me on within my budget and timelines, and provided great suggestions, options and education to make sure I ended up with the best outcome. Everyone with his company I interacted with was professional, nice, and great at their jobs. Finally, he worked just as hard after the install and payments to locate grill covers for my recently purchased speakers. Which was hard as due to budget/value we went with end of model life options so the grills were no longer being produced. I may have gotten last two in America. This level of follow-through and post-sale support is rare today.

Tony is fantastic and Benchmark has great service. They were prompt, helpful, and installed exactly…read morewhat we needed. I didn't understand some things and had some technical difficulties, and when I called Tony with my issues, he immediately came to help. He is very kind and genuine. Highly recommended. Tyler

When I dropped the TV off, not only did the owner help me get it out the Truck, we also turned the…read moretv on to make sure it was working and there were no visible damage. I received a call 3 days later stating my tv was unable to be fixed due to an internal crack( when I picked my tv up it was an external crack). I explained to him my tv was working fine when I dropped it off, my cable port is what was getting fixed. He continued to say it was nothing he can do and he didn't do anything wrong but my tv now has a crack across it that wasn't there when he accepted it. I asked for the owner and he said he didn't know how to get in touch with him, then later on in the conversation say he was the owner. This is an expensive 65in television that now has a crack going across it. This guy does not want to take accountability for what he has done. Do not take your business here, he will break your item and act like he didn't do it. Really is disappointing to see this is a black man. So much for supporting your people.

I just got a tv repair from this place. The owner was professional, polite and answered any…read morequestions I had. I would definitely recommend getting your electronics repaired here.