Bought a gas dryer and Mr Sanford made sure I was a happy customer. He wanted to make sure I was…read morehappy with our transaction and I am. Thank you for taking care of my needs.

Sanford is my favorite appliance man! And he IS NOT closed. Not sure who would report such a…read moreridiculous thing!!

Cesar is an excellent appliance expert, very professional and courteous guy. I came out and…read morediagnosed my ice maker problem, order the part, and within a week was back to complete the repairs. Very good service. Thanks you sir.

I called and requested a quote from several locations. Cesar got back to me with the lowest service…read morefee ($60 deducted from cost of labor and parts) and didn't try to set me up for a big upsell right off the bat. When I mentioned that in the past my freezer just needed Freon, everyone else told me it probably needed more work than that. Not Cesar. He was at my house within an hour. He checked my freezer for a leak and didn't find one. Just like I said - it just needed Freon. Cost me $150 total. He was super courteous, friendly, and clean. I'd totally recommend him and call on him again.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge was immediately responsive to yelp request. He let me know what to expect and showed up…read morepromptly. He diagnosed the problem with my oven and had it repaired within an hour. Very appreciative and will recommend!

We purchased a refrigerator recently and had an A+ experience! First, we were greeted by Elvis. He…read moreoffered help but was not pushy at all. He answered all of our questions and addressed any concerns we had. We found the one we wanted and the price was so reasonable. We opted for delivery and we were told it could be delivered the next day! Super happy about that. We received a text later that evening letting us know what time it would be delivered the next day. The delivery was on time. They removed our old fridge and brought in the new one. These guys were so respectful and hard working! We had one issue and contacted the store. We went by there the next day and spoke to Shane. He helped us and made us feel like a valued customer. I can't recommend them enough. I truly appreciated how well they took care of us.

Great namebrand appliances at a huge discounted price due to minor scratches or dents that don't…read moreshow up or are noticeable

Barely 3 months old. Washer not working the dryer timer stopped working. The business will not fix…read moreas it is over their warranty. Ugh buyer be ware! I realize this is a used product, but we don't have funds to just replace everything that is breaking.

They quickly diagnosed problem on my fridge. They ordered the parts and got us going again. It's…read moreaLG which is a problem unit.

Was able to come fix my older dishwasher. Got to me the next day. They found the parts needed…read more After the parts arrived they were back and got it back like new

My washer stopped working on Sunday. Found this company on Yelp. Gave them a call Monday morning…read moreand they scheduled me for Monday afternoon. Robert arrived when he said he would, fixed my washer the same day. Warranties his work. Highly recommend!

Went in here today because we needed a new stove. They have a nice selection of gas stoves. We…read morefound one the wifey liked so we got it. This review is mainly about Jorge. The gentleman that works there that helped us out. He's really nice, friendly, professional. Made it a very pleasant experience being in the store. More places need great employees like Jorge. He's awesome. If you go in this place get him to help you, he's great. Glad we went in there today.

Avoid this company like the plague, we purchased a washer for $1,400 from Conns, the delivery…read morepersonnel damaged our water valve from our exterior home and we are left without any water to our home. The company has given us the run around for a problem their employees caused. Please go elsewhere and avoid the headache. Now we our stuck paying $400 for a water valve replacement that never should have been touch in the first place. If I could give it negative stars, I would .Horrible Service!!!

Excellent service! He was very professional, efficient, and knowledgeable. He arrived ready to…read morework, explained what needed to be done, and completed the job in a timely manner. I was very pleased with the quality of his work and the overall service. I would definitely recommend D & M Appliance Repair to anyone needing reliable and professional appliance repair services.

Great job. Dependable and kind. Highly recommend. Provided details on what he was doing and why he…read moredoing it.

This is the biggest joke of a " service," company. They fully missed a 4 hour window on a Saturday…read moreand never bothered to call. When I called Monday there were no apologies and I was told that, " maybe we were just to busy". I was promised a 2nd service call that was never followed through on. I gave it a full week. No show. No call. And when I called back the 3rd time I was told that it should have been my responsibility to call back. Well I guess they forgot they are a service, (actually no service), business. Would not advise anyone to even waste their time.

Replaced icemaker, one week off warranty it wasn't working again. Called them back and they never…read morereturned my calls. Called another company. They said most likely it originally only needed cleaning out the lines and not replacement. Couldn't tell if it was ever replaced. The real problem with this company is the office help. I was screamed at, treated horribly, accused of not wanting to pay my bill when I asked about the discount promised from the owner, threatened with collections as she screamed that unless I pay my bill right then this is what would happen. This was after it took over a month to have them finally make the appointment. Was stood up 3 times with every excuse imaginable. It was the most unprofessional, shocking experience I think I have ever had. When I spoke to the owner about this and told him how disrespectful and abusive Tammy was, he said he would take care of it. Never happened. I really think this office person has a deep psychological problem and I would hesitate EVER recommending this company to anyone. This company also goes by a few different addresses, their receipt said Ft Crockett, Galveston, and their website says LaMarque. If this company is able, I would not put it past them to post a nasty response as well.