Ben came out quickly on a Saturday and he was able to find what the problem was fairly quickly…read more He was very nice and friendly plus he squeezed me in when his 8 year old son had a soccer game. I'm sure it was because I was a senior and needed a lot of help. Ben is a very kind man. For the time he spent the price was fair. Got a Computer problem Call Ben. He's Honest, polite, kind, knowledgeable, really very handsome and he took my trash out without me asking. Chance Bowser

Outstanding service and professional employees. Do not hesitate to hire…read more The hourly fee is expensive, but the work quality s excellent.

I had had severe problems with my TV Internet. It was buffering and the quality of the picture was…read moreterrible. I frequently couldn't watch programs because of these problems. A Sparklight technician named.Steven Wanous to my house after I had had other technicians who did not solve the problem. He was very thorough, smart and thoughtful. He tried a number of different solutions and kept on steadily. We thought the problem was solved after the first visit, but it was not. He called back to check in and added me to his schedule the next day so he could come back and work on the problem further. After diligently searching, he eventually found the solution. He was professional, polite, personable, knowledgeable, and a delight to work with. He was much better than other people who have tried to solve the problem. I highly recommend him.

Called support on the phone. Disconnected after a minimum of 21 minute hold. No call back. Tried…read morechat. No technical support available. Chat can only handle a very narrow script range of customer comments and keeps looping back to the same statements. Had them send a signal to "restart" but that process takes 30 minutes. Over 1 .5hrs now trying to resolve an issue. Two days to get a tech person out.

I've been a paying customer of CENTURY LINK Landline Telephone Service and CENTURY LINK Internet…read moreService since August of 2021. I used the AUTO PAY system for over 4 years -- which means my payments were always on time. We moved from our Star, Idaho residential address -- 10 minutes away to an Eagle, Idaho residential address. I began the process of transferring my existing Landline Telephone service, one whole month IN ADVANCE, to make sure there would be a seamless transition with no interruption of service. Since that time, I've had NOTHING but one headache after the next with Century Link. No one within the Century Link Company is able to give me a straight answer or an intelligent explanation as to WHY service at our new residence still hasn't been established???? Obviously, it's because they SIMPLY CANNOT period. Obviously they do NOT provide service where I now reside. Why can't they just SAY this? Why can't they just give their customer a straight and honest answer???? Instead, they've been stringing me along for over 2 months now. Meanwhile, the TELEPHONE NUMBER THAT I DEPEND ON, remains in limbo. I've tried to PORT my phone number and Century Link ABSOLUTELY REFUSES accommodate this request. I have 5 pages of notes from the numerous calls I've made including the various dates and various names of different representatives that I've spoken to. BOTTOM LINE: The right hand doesn't know what the left hand is doing over there in "CENTURY LINK-LAND". What a sad and truly messy situation they must be in right now. I would hate to be employed by a company that has infuriated their customers to this extent. They clearly have some very serious administrative problems currently taking place at the Executive or Corporate level. What a terrible shame.

Their Internet was good after I moved to my house. When they switched me to quantum fiber, it went…read moredown hill. Century link without warning or notifying me, sent $204 to collections. Their customer service is poor and their Internet before 2022 was hit or miss. Their quantum fiber is good awful internet. It works 40% of the time every time. I would not recommend CenturyLink to my worst enemy, it's not worth ruining your credit for Internet.

I will never work with this company again they're too hard to communicate with. They would not…read moreaccept the day I moved kept their app is no good. They're greedy. You better keep really good records if you're gonna work with them.

Terrible customer service . Greedy and hard to get hold of a customer service . We will switch to…read moreanother provider . Terrible internet connection. After calling them many times regarding our modem , they will still wanted to charged us $200. For a new modem . How long you should keep a modem until stopped working ? Ours was 1 year old . After calling yo cancel my service . Then they wanted to give us free 1 month etc . My husband requested cancellation email and hung up .

Living outside a small town has some great advantages! Internet service is not one of them. :-)…read moreAll & Beyond wireless is not an internet service provider directly but is a reseller. My only option where I live is either dial up or one company with a dish for faster service. The friendly and helpful people at All and Beyond get you signed up and act as an intermediary if something goes bad. Highly recommend!

From the owner: All and Beyond Wireless specializes in delivering high-speed internet using advanced fixed wireless…read moreand millimeter wave technology, providing fiber-like speeds without the need for traditional cable or fiber lines. We offer reliable, low-latency connections with unlimited data, making our service perfect for streaming, gaming, and working from home. Our network is designed to serve both city and rural areas, bringing fast internet to locations where other providers fall short. We pride ourselves on professional installation, dependable service, and customer-first support. Whether you’re looking for residential or business internet, All and Beyond Wireless provides scalable, high-performance solutions you can trust. Call today for your free quote and experience the difference.

Now known as "Clear" I met two very nice and helpful representatives as they were going door to…read moredoor offering a 2 day free trial of Clear Internet Service. Despite the fact that they blatantly ignored the 'no soliciting' sign on our door, I was interested in what they had to say. I invited them in and introduced my husband. 90 minutes later we were set up for our free TWO day trial (they had trouble getting us set up for some reason and stayed until everything was working). My husband and I have been looking to cut costs and initially I thought Clear was offering a better deal than what we are currently paying Cable One. After reviewing our Cable One bill, I found we are actually paying less with them than we would with Clear, but still I was willing to consider staying with them (I abhor monopolies and would rather not pay Cable one for two services) However two things happened today that have closed the door on that possibility. 1. This afternoon I got a call from a Clear rep wanting to 'set up our new account'. I politely informed her that we were in day one of our TWO day trial and we were still considering keeping the service. She seemed okay with that. *However* 2. When we got home after work. we were blocked from using Clear. I called the ONE number I had been left, the one for the junior associate who was here for the install. An hour and a half ago he said "I need to call my supervisor. I'll get back to you". Fifteen minutes ago I reconnected our Cable One modem, removed Clears' equipment and when I DO hear back from the folks at Clear it will be to tell them to come get their equipment as we are NOT choosing them for our Internet service. So far as I'm concerned they started out strong but failed miserably after we took the bait.

Clear is a good value for home internet, but the local customer service is incompetant, although…read moreeager to please. After a week of dealing with local service, and not getting things setup correctly, I spent an hour on the phone with a call center and got things squared away. The highlights; Phone + Internet for ~$60/mo after taxes (vs. Cable One at ~$95/mo) Acceptable bandwidth, good enough for streaming Netflix, though slower than Cable. Have seen 300-1000kbps, vs. typical 1500kbps with Cable. We are in a more outlying area though that isn't technically in the service area. This is with 4 or 5 bars out of 5 possible signal. I paid $80 for the modem, so as to avoid $5/mo lease charge, and to stay out of any contract. Now, if I want to cancel, no penalty (but have a useless modem, and out the $25 startup fee. My WiFi router and Phone connection is no longer tied to the cable connection in my wall, instead are tied to an acceptable signal location. 2 week cancellation period was enough to get service up and running, including the phone transfer, so it was fairly risk-free, though the phone would have been disruptive if I'd decided against keeping the service. Lowlights... took me too long to figure out to ignore the local rep and go directly to corporate for account help.

I have realized the crackle in the land line happens when it rains. I don't know what kind of…read moresorcery they use but I call them up and they fix it ASAP! Century link, I'm liking you more and more!

I would give them a negative if possible. Worst customer service of any company I have ever dealt…read morewith and I am an old guy so that is lots. When their workers even tell you their customer service is bad that says a lot. They cheated me out of $150 five years ago and still to this date never reimbursed me and only gave me excuses. Never received what I paid for and when I questioned them all I got was the run around. Never again, you want fast speeds go to Starlink.

About a month ago we received a gift card for the balance on our account and I forgot to update…read morethis post. We're back with DirectTV as of yesterday because of the issues with Dish service since the installation date.

Never got ahold of them phone does not work. Very frustrating if you want a business you must be…read moreavailable