I had had severe problems with my TV Internet. It was buffering and the quality of the picture was…read moreterrible. I frequently couldn't watch programs because of these problems. A Sparklight technician named.Steven Wanous to my house after I had had other technicians who did not solve the problem. He was very thorough, smart and thoughtful. He tried a number of different solutions and kept on steadily. We thought the problem was solved after the first visit, but it was not. He called back to check in and added me to his schedule the next day so he could come back and work on the problem further. After diligently searching, he eventually found the solution. He was professional, polite, personable, knowledgeable, and a delight to work with. He was much better than other people who have tried to solve the problem. I highly recommend him.

Called support on the phone. Disconnected after a minimum of 21 minute hold. No call back. Tried…read morechat. No technical support available. Chat can only handle a very narrow script range of customer comments and keeps looping back to the same statements. Had them send a signal to "restart" but that process takes 30 minutes. Over 1 .5hrs now trying to resolve an issue. Two days to get a tech person out.

If you are not tech savvy, this is terrific. Tate walks you through the process and guides you on…read morepackage options.

Tate is HEAVEN SENT!…read more Seriously look no further! I read all the lovely reviews about Tate and knew I had to reach out. If you are like me and need that good internet but also don't really understand speeds and what packages are worth it - you need to contact Tate! He was able to find me a service based on my needs and on our location and got everything set quickly + smoothly. Not only knowledgable and clearly an expert in this area, he is also SO sweet and helpful! I cannot recommend him enough! Tate you are the man!

Probably the worst cell phone company I've used compared to AT&T and T-Mobile. They're still trying…read moreto charge me $300 for a Wi-Fi box I returned the employees are awful and if you call to try to get someone on the phone, it's impossible. Don't waste your time or money.

The staff at the store were very friendly and helpful, especially Taylor who went above and beyond…read moreto assist us during our switch. Unfortunately, the overall experience with Verizon has been frustrating. We switched all of our phones from T-Mobile to Verizon in March and were told we'd receive an $800 credit per phone we returned, along with another promotional credit. We returned all phones within the first week, but as of July, we have not received any credits or reimbursement. Although we purchased the phones at a discounted rate, we were told that wouldn't affect the promotion. After calling Verizon multiple times, we were informed we should have received Visa gift cards and that the claim needed to be resubmitted. We did that, but we are still waiting months later with no resolution. The customer service at the store was great, but the follow-through on Verizon's end has been incredibly disappointing. I hope this gets resolved and that Verizon improves communication and consistency for future customers

Now known as "Clear" I met two very nice and helpful representatives as they were going door to…read moredoor offering a 2 day free trial of Clear Internet Service. Despite the fact that they blatantly ignored the 'no soliciting' sign on our door, I was interested in what they had to say. I invited them in and introduced my husband. 90 minutes later we were set up for our free TWO day trial (they had trouble getting us set up for some reason and stayed until everything was working). My husband and I have been looking to cut costs and initially I thought Clear was offering a better deal than what we are currently paying Cable One. After reviewing our Cable One bill, I found we are actually paying less with them than we would with Clear, but still I was willing to consider staying with them (I abhor monopolies and would rather not pay Cable one for two services) However two things happened today that have closed the door on that possibility. 1. This afternoon I got a call from a Clear rep wanting to 'set up our new account'. I politely informed her that we were in day one of our TWO day trial and we were still considering keeping the service. She seemed okay with that. *However* 2. When we got home after work. we were blocked from using Clear. I called the ONE number I had been left, the one for the junior associate who was here for the install. An hour and a half ago he said "I need to call my supervisor. I'll get back to you". Fifteen minutes ago I reconnected our Cable One modem, removed Clears' equipment and when I DO hear back from the folks at Clear it will be to tell them to come get their equipment as we are NOT choosing them for our Internet service. So far as I'm concerned they started out strong but failed miserably after we took the bait.

Clear is a good value for home internet, but the local customer service is incompetant, although…read moreeager to please. After a week of dealing with local service, and not getting things setup correctly, I spent an hour on the phone with a call center and got things squared away. The highlights; Phone + Internet for ~$60/mo after taxes (vs. Cable One at ~$95/mo) Acceptable bandwidth, good enough for streaming Netflix, though slower than Cable. Have seen 300-1000kbps, vs. typical 1500kbps with Cable. We are in a more outlying area though that isn't technically in the service area. This is with 4 or 5 bars out of 5 possible signal. I paid $80 for the modem, so as to avoid $5/mo lease charge, and to stay out of any contract. Now, if I want to cancel, no penalty (but have a useless modem, and out the $25 startup fee. My WiFi router and Phone connection is no longer tied to the cable connection in my wall, instead are tied to an acceptable signal location. 2 week cancellation period was enough to get service up and running, including the phone transfer, so it was fairly risk-free, though the phone would have been disruptive if I'd decided against keeping the service. Lowlights... took me too long to figure out to ignore the local rep and go directly to corporate for account help.

Living outside a small town has some great advantages! Internet service is not one of them. :-)…read moreAll & Beyond wireless is not an internet service provider directly but is a reseller. My only option where I live is either dial up or one company with a dish for faster service. The friendly and helpful people at All and Beyond get you signed up and act as an intermediary if something goes bad. Highly recommend!

From the owner: All and Beyond Wireless specializes in delivering high-speed internet using advanced fixed wireless…read moreand millimeter wave technology, providing fiber-like speeds without the need for traditional cable or fiber lines. We offer reliable, low-latency connections with unlimited data, making our service perfect for streaming, gaming, and working from home. Our network is designed to serve both city and rural areas, bringing fast internet to locations where other providers fall short. We pride ourselves on professional installation, dependable service, and customer-first support. Whether you’re looking for residential or business internet, All and Beyond Wireless provides scalable, high-performance solutions you can trust. Call today for your free quote and experience the difference.

We came to this location about a week ago to finally upgrade my daughters phone. We had the…read morepleasure of working with Justin. He took the time and was very thorough with our current verizon plan and any changes that could be an option to save us money because it was such an old plan. He did not rush us , answered all of our questions...super helpful!!! the store was pretty busy too. I have read not so good reviews with this location ...However, our experience was a great one! I'm big on giving credit when credit is do. We can always focus on the bad and nip pick just fine....But, very little mention the good. No, I can't speak for everyone but coming here and doin all of our adjustments with the new phone and our plan ....WE, we're happy customer all the way around and for future stuff we will continue to come to this Verizon location. Thank you again- Happy customer, Abato's

Not helpful at all. Had multiple employees here, most of which I didn't even talk to, just glare or…read moremake sour faces at us the entire time. We came in happy and just asking for a simple service. Which the employee couldn't figure out how to do and we nicely said no problem and left. While my partner spoke the kid we were working with kid gave her a dirty look. Not knowing how to do the job is one thing but everyone collectively being snotty is another. Don't bother going here.

I've been a paying customer of CENTURY LINK Landline Telephone Service and CENTURY LINK Internet…read moreService since August of 2021. I used the AUTO PAY system for over 4 years -- which means my payments were always on time. We moved from our Star, Idaho residential address -- 10 minutes away to an Eagle, Idaho residential address. I began the process of transferring my existing Landline Telephone service, one whole month IN ADVANCE, to make sure there would be a seamless transition with no interruption of service. Since that time, I've had NOTHING but one headache after the next with Century Link. No one within the Century Link Company is able to give me a straight answer or an intelligent explanation as to WHY service at our new residence still hasn't been established???? Obviously, it's because they SIMPLY CANNOT period. Obviously they do NOT provide service where I now reside. Why can't they just SAY this? Why can't they just give their customer a straight and honest answer???? Instead, they've been stringing me along for over 2 months now. Meanwhile, the TELEPHONE NUMBER THAT I DEPEND ON, remains in limbo. I've tried to PORT my phone number and Century Link ABSOLUTELY REFUSES accommodate this request. I have 5 pages of notes from the numerous calls I've made including the various dates and various names of different representatives that I've spoken to. BOTTOM LINE: The right hand doesn't know what the left hand is doing over there in "CENTURY LINK-LAND". What a sad and truly messy situation they must be in right now. I would hate to be employed by a company that has infuriated their customers to this extent. They clearly have some very serious administrative problems currently taking place at the Executive or Corporate level. What a terrible shame.

Their Internet was good after I moved to my house. When they switched me to quantum fiber, it went…read moredown hill. Century link without warning or notifying me, sent $204 to collections. Their customer service is poor and their Internet before 2022 was hit or miss. Their quantum fiber is good awful internet. It works 40% of the time every time. I would not recommend CenturyLink to my worst enemy, it's not worth ruining your credit for Internet.

We have owned a DISH Playmaker Antenna and Wally Receiver for our RV for about 18 months. We've…read moreprobably spent more time trying to get it to work than actually watching TV, so in desperation we took it to A+ Satellite to see if they could help. Caleb spent SO much time trouble-shooting it (we were emailing almost daily), and then when we picked it up he must have spent a good hour giving us instructions on work-arounds to make it behave better. Incredible service! Thanks so much, Caleb!

From the owner: Your TV People, formerly known as A+ Satellite, has served as the Treasure Valley’s leading local…read moreDISH retailer & home entertainment provider for more than 18 years. Conveniently located at Fairview & Eagle behind Krispy Kreme, we’re proud to operate the region’s only interactive satellite showroom. Here, you can see the latest TV technology in action, compare channel lineups, & get personalized advice directly from our experienced, locally-based staff. Unlike national 1-800 numbers & impersonal call centers, we offer honest, face-to-face support you can trust, building our reputation on senior-friendly, in-person service since 2008. We specialize in satellite TV, antenna installations, TV mounting services, & our own affordable local TV subscription, combining outstanding value with decades of technical expertise. Our “try before you buy” showroom lets you explore TV options without guesswork or high-pressure tactics, so you can be confident in your decision. For those moving to Boise, Meridian, or Eagle, we make setting up TV & local channels fast & convenient—skip the wait & uncertainty of random contractors. Our team handles everything, from expert signal optimization to professional installation, seamless TV mounting, & integration, making sure your service is perfect from day one. With 50+ five-star Google reviews & a loyal customer base, Your TV People is dedicated to keeping the Treasure Valley connected, entertained, & satisfied.