They guys are great. A few weeks ago I tried to replace the battery in my Macbook Pro as it was completely dead. Got a new one and the proper tools (Y-screwdriver and all). Everything seemed to be going smooth until the screwdriver appear to be stripping one of the screws that held in the battery. I tried a few more times but ultimately stopped before I damaged it too much. Called up the guys here, explained my situation, they quoted me a price and advised me of the potential consequences of stripping out the screw. Thirty minutes later I was there handing over my laptop and the new battery. I conversed with the guy at the counter for a few minutes (I'm terrible with names and this was weeks ago). He was really cool and after a couple minutes took my laptop to the technician in the back. I kid you not, the tech (still drawing a blank on the name) brought out my laptop before the counter guy had finished my invoice. New battery installed and old battery in hand. He had been worried when he heard about the stripped screw but when he opened it up he said it wasn't bad at all which made it super easy to get the screw out. Long story short, these guys are just great. Fast, friendly and knowledgeable. I was in and out in under ten minutes. I don't think I have ever had anything serviced that quickly before. Though your mileage may very. They mentioned that had the screw been completely stripped it could have taken considerably longer. Possibly even over night. I was very fortunate. read more

LOVE this place. Last year I too went to the "other place" and left feeling less than a genius. Yesterday - early evening - I found EliteMacTechs in Studio City, easy to find, easy parking - NO WAITING, (this is important when you are carrying a 27" iMac around) friendly tech (without an IPAD attached to his neck) took my order - and today before noon I get an email with the diagnosis and recommended solution. GREAT customer service! They were honest and said they could fix it but it was worth less than it would cost to fix and there was a good chance it would happen again. Honesty goes a long way with me, so I bought one of their refurbished units! read more

FIVE STARS! These guys are professional, polite, fast and most importantly, they deliver the goods! I went in with my daughter's 11" macbook air that had a hard drive problem. I tried every solution I could find on the internet, and nothing worked. The drive could be read, but the partition with her information could not be mounted or repaired. I brought out in to see the geniuses at Apple, and they said it was beyond repair. They would replace the SSD hard drive for free, but they told me the info and work on the computer was most likely lost for ever. My daughter was heartbroken, and for whatever reason I could not seem to track down her backup that I thought I had set up on time machine. Determined not to take this lying down, I searched for that miracle, that needle in the haystack, and I found it at Elite Mac Techs. Parking was a breeze, the drop off could not have been faster and easier, and the young man who took my info was polite and reassuring. I opted to do a rush diagnosis for 50 dollars, and with an hour I had gotten the good news, that not only was the data still on the drive and they were able to recover every last byte, but that I could pick the computer up in ten minutes! My wife went instead, and she also commented to me (unprompted) about how pleasant the experience was and how polite the staff is at the shop. BOTTOM LINE Apple store-Diagnosis: your computer is TRASHED & DATA GONE FOREVER ELITE MAC TECHS-100% DATA RECOVERED WITH A SMILE FOR $100 in 60 MINS! Guess where I am going next time I need service???? Thank you guys, you rock! read more

Fantastic find. I had spilled a little wine accidentally on my 6 month old Macbook Pro - took it to the Apple store - they wanted $750 to clean and replace any damage - the warranty does not apply for liquid damage. Took it to these guys, they cleaned it in one day, and charged $75 plus kept me updated via email as to what was going on. As happy as can be to get my laptop back. Learnt a hard lesson - never have liquids near a computer. read more

I can't give a high enough review for the customer service here. My son cracked his screen on his MacBook Pro and it needed to be repaired quickly. I called Apple and could not even get an appointment for over a week. I dropped it off at Elite Mac Techs (without an appointment) and it was ready within 24 hours. Nathan was awesome and I would recommend this business to anyone. I'm sure I saved money (although these screens are pricey anywhere) and definitely saved lots of time. If you have computer repair needs, definitely check in with this business/Nathan first. read more

Repeated experiences here would not have me return again. Not terrible but not great either. It would help if one person handled the account VS several. But the main issue is that once you go down the rabbit hole, like a casino, you need to keep putting money out to cover the stuff they didn't check on the first time when you had your initial repair. Okay but sadly better to just buy a new Mac if you've had it for longer than 3-4 years.. read more

Nathan was incredibly friendly and professional. They fixed my Mac at a fraction of the cost I thought I would need to pay. I'm definitely going back again and again "! read more

Can I give more than 5 stars? Without question Brian is by far the best technical service person I have ever come across. We have used his services three times so I know it is the way he always does business and not just some fluke. Brian is friendly, professional, and unbelievably fast. The first time I went to him he told me it would take 3 or 4 days to fix my problem - which I thought was unusually quick - but then he called me the very next day to say that the job was completed. While I am sure that there are times when he is swamped, even his projected times are always better than average. I would - and do - recommended him to ANYONE who needs Mac service. This guy is worth going a 150 miles out of your way to get to. And to top it all off my wife even thinks he's cute! read more

These guys definitely deserve all of the five stars that they receive. Very professional and friendly. My Macbook Pro has had the spinning wheel of death for the past year or so and it finally got to the point where it was just too unbearable. I just needed to upgrade my RAM, per Apple's recommendation, so I found these guys via Yelp and decided to give them a go. The process took all of 20 minutes and the cost was much lower than I ever could have expected. The customer service was great as well, and one of the techs actually took a second to explain what was making my computer run so slowly initially. So, with fingers crossed upon returning home, I rebooted my laptop and voila. I feel like I'm working on a brand new computer. I couldn't be happier and I would highly recommend them to anyone else. read more

Wow... I'm surprised I haven't written a review for Brian yet. I had an external HD that died on me... Brian hooked it up and saved all of information to a new external. Definitely recommend him to anyone! read more

Brian is fantastic. I had resolved in my mind that I needed to buy a new laptop. After dropping my broken one off with Brian he fixed it back to new in about an hour. But aside from his skill it's the service that I am impressed with. Always a pleasure to deal with and very flexible and easy going with drop off and pick up times. There is no better way to get the downlow on your computer issues than with Brian. read more

I had misplaced my iPhone and discovered later that it had apparently fallen out of my shirt pocket into the dishwasher. I didn't find it, again, until after it had gone through a complete wash cycle. I do not recommend this method of cleaning your phone. Anyway, as I've always had excellent service from EliteMacTechs for my computer repairs, I thought I'd bring them my embarrassing mishap to see if data recovery was even possible. Surprisingly, Nathan was able to recover quite a bit, and particularly the data I told him was most important to me. Thank you, Nathan, and thank you EliteMacTechs. You're the best! read more

If you have a computer issue where you can't retrieve your data, Nathan is the guy for you! Great price, fast service and the reason to support local businesses. Highly recommend. read more

I sure hope I never have Macbook issues again but if I do I will come here. I first found them on yelp and was amazed at all the 5 star reviews. My laptop was running super slow consistently and it was only a year old. They recommended upgrading my hard drive because I was just overworking it with all my documents open, photoshop, etc. (even though I still think I don't have THAT much open!). I did what they said and ever since everything has run awesome and i've never had issues with it being slow or freezing again. 6 months later---last week--the WORST of the worst happened and I spilled coffee on it. Not very much but it just so happened to be that little spot right between the keyboard and monitor. The screen went crazy for a sec then everything shut off. Freaking out because I need this for daily work, I took it in ASAP. The reason I'm saying all this is because it really depends on what area you damage and how badly as to how much you'll have to pay. When I took it in they said it could be fixed for as low as a $75 cleaning or it could cost hundreds. Guess what? It cost hundreds. It was the logistics board they had to special order. Luckily they were very transparent about everything, and I'm really thankful to have my computer back, but with the special order it took 1 week and $700 :( I didn't even attempt to go to the Apple store b/c I know my warranty doesn't cover it, so I wonder how much it would've cost there. I wish I never bought the stupid warranty for $300 or whatever, what a waste. Honestly for the price of that part, it seemed like I should just buy a whole new laptop! But I opted to fix it and now everything's back to normal. Moral of the story... NO LIQUIDS NEAR THE COMPUTER!!!! I now have a slight panic when I take a sip of coffee. Overall good people, good service, they seem honest (my tech knowledge is pretty minimal, I won't lie), so as much as I hesitate to give anyone I had to pay $700 to a 5-star rating, I know it's what they deserve. read more

Brian is my neighbor and I knew for a while he fixed Macs but hesitated to get mine fixed because I was worried I wouldn't be able to afford it. Plus I didn't want to be without my laptop for a long time because I use it constantly. The hinge next to my screen was broken, and it kept breaking more and more every time I opened it. So I told myself enough is enough! Just go to Brian, see what he says... Not only was he very accommodating and quick to respond, but he was super affordable and FAST! I got my laptop back within a few hours. It looks like new again and I'm DEFINITELY going back to him every time I have a problem. I trust him 100% to take good care of my MacBook. I'll also be telling friends and family about him so they don't have to waste their time at the Apple Store (which would probably charge double and take at least 2 weeks to fix)! Thanks Brian!! :) read more

My MacBook Pro completely crapped out last week with a kernel panic message and kept restarting. It was, of course, terrifying because I thought I would have to buy a new $1400 laptop. On the advice of a co-worker, I took it to EliteMacTechs. They reinstalled the OS, moved all of my data over, and were able to save my computer and my files. Thanks guys!! It's still working great. read more

Nathan is awesome. Have a clear explanation and fair estimate if both costs and when the job would be finished. Both were exact and his text updates let me go about my day and known when I should come back to pick up my MacBook. Excellent customer service with a smile. This is my new Mac shop! read more

I've now used Nathan's services at Elite twice, and both times have been the best possible. He's extremely honest and forthcoming, a genuine pleasure to interact with. I never had any doubt that my problems would get fixed....and even if for some reason it couldn't be remedied, he would be able to offer up a secondary suggestion. In an increasingly corporate world full of non-existent customer service and old school business mentality, EliteMacTechs hark back to what used to be the norm. You won't be disappointed. read more

The. Absolute. Best. Prices are extremely fair. I went in with a messed up battery. Not only did they fix it, but they also fixed my logic board, replaced a screw, and reapplied some other things. Logic board wasnt free but for 39 bucks im not complaining! Diagnostic is free and they wont start on anything without your permission they also tell you everything that needs to be fixed. Great service! read more

These guys were amazing! Fast, professional, courteous. They assessed the problem within a day, made their recommendations, and returned my laptop, FREE OF CHARGE! Awesome! I will definitely use Elite, again! read more

Fast, friendly, professional, perfect. Nathan is extremely communicative and made the whole process of my older Mac upgrade very stress free. It runs so great now, I feel like I have a new computer. I highly recommend this business. read more

AHHH! I can't believe I just spilled soda on my computer! Of COURSE this happens on midterms week, I'm just that lucky... I honestly thought that I'd just spilled a thousand dollar cup of soda. My first thought was "AppleCare!" My second thought was "Haha YOU FOOL! You spilled a liquid! No warranty for you!" I'd never been to a Mac repair place before in my eight years of owning Macs. I saw Elite's 5/5 on Yelp, and called them first thing in the morning (Friday). They were courteous, professional, and charged $75 for an initial checkup and cleaning to see if that would fix the problem. It didn't. $100 later, a power cable that had been fried was replaced and my computer was as good as new! BEST THING is that they had it ready for me the next day for pickup! Great staff, great service; I know where I'll be going next time I spill Diet Coke on my computer (because I know it's going to happen...). The only bad thing about it is that getting in and out of the parking area is a major pain. read more

Typical problem: my 2009-ish MacBook Pro's original battery was dying--and therefore swelling, ruining my trackpad. Took it in to these guys, and they did a free diagnostic to confirm the problem. They were in touch a few hours later with all the info--both the battery and the trackpad needed replacing. The really impressive thing, though, was that they not only quoted me fair and accurate prices to replace each part, they explained how I might be able to work around only replacing one or the other if I preferred not to spend the money (using the computer only with the power cord in one case, or using an external mouse in the other). How often does an auto mechanic--let alone a tech service person--explain your options to you like that?! In the end it seemed worth it to me to replace both, and now my MBP is humming along fine, and my trackpad is satisfyingly "clicky" again. Hopefully I've bought myself another couple years with this computer. The bottom line with this place is that they did the repairs quickly, at a fair price, and they were friendly and professional throughout. Also they offer a 2-month warranty on their work. I will definitely go here--and only here--if I ever need other tech help. read more

Nathan is the man!! I took my Mac Book pro in at 11am on Wednesday, By 4pm on same day it was done. Very fast no hassle. The service was $79 labor and $200 New 1TB SSD drive. I'll come back for any Mac related issues. read more

Excellent service, I brought my imac in for more ram, they had the job completed in one day, no hassle and they didn't erase my hard-drive like a lot of places seem to do, lol, awesome. read more

I was having display problems with my Mac so I sent Nathan a message, he got back to me very quickly stating that there was a recall and that I could in fact take my Mac into any Mac affiliated store and that they would fix it for free. They didn't try to reap money off of me, he was honestly a sincere guy telling me that I could get this problem fixed right away! Thanks guys! read more

Great place! Had my problem quickly diagnosed and given a variety of options on how I wanted to proceed. I was expecting that the whole process would take maybe a couple of days. But nope! I dropped it off at 2pm and got it back before 5. Literally went to do some groceries and it was done by the time I was done. Really friendly atmosphere as well. Just a pleasant experience all around! read more

I brought in an aging Macbook Pro that I thought was toast. Nathan diagnosed the problem (bad ram slot) and was able to get it going again all without charge. His honesty and knowledge is much appreciated! read more

Fast. Friendly. Professional. They will update you with the status of your repair by email (frequently). They truly care & they are KNOWLEDGABLE. They AREN'T some random entry level customer service rep who puts on a blue shirt with a corporate logo on it and call themselves a 'Genius'. I spilled an entire glass of Pinot on my MacBook pro. The following day I took it to the Apple Store where they quoted me a $780 repair. I said 'fuck no' to that idea and waited a couple of months until a friend of mine referred me to Elite Mac Techs where the total cost of repair was under $150. Thank you, Elite Mac Techs for fixing my baby. Now I can watch all the "Extreme Couponing" and "Here Comes Honey Boo Boo" I want. read more

The friendliest and most knowledgeable Mac people in LA....sorry Apple store, these guys own you. My iMacs hard drive failed Sunday night, had it back Wednesday afternoon with a brand new 2TB drive, data recovery and transfer. Apple or Melrose Mac would've easily taken over a week, if not more. They don't deal with Applecare, so just be mindful of that. I can't recommend these guys enough, Charmaine at the front desk is such a cool, sweet, and knowledgeable person. Nathan fixed my machine, and gave me phone support afterwards for the bugs associated with any new hard drive. All in all I can't recommend these guys enough and I KNOW exactly where I'm taking my computers from now on:) read more

Nathan is THE PERSON to go to get any Macs fixed. I have a 2015 MacBook Air and I have no idea how but there was apparently a millimeter of a crack on my LCD screen. I got quoted for over $300 to get it fixed and I was on the verge of just selling my computer for parts and getting a best offer of $10 which was OUTRAGEOUS. I was LIVID. I decided to call Nathan's shop which I came across Facebook be researching and I was very skeptical of his price. Thinking it was either a scam or something I called and Nathan answered my questions immediately and was very friendly and professional about it. He told me he gets the skepticism and advised me to look through his reviews and he understands if I don't feel comfortable mailing my computer to him to get it fixed. He quoted me $180 and informed me he is one of only techs who can just replace the LCD screen instead of replacing the whole half of the Mac. After speaking to him I felt better and even trusted him more because he asked for my computer pictures and assured me the fix would just be the LCD screen and that he would return my computer for free which means he'd pay for it if there was additional issues and he couldn't fix it. I am SO GLAD I trusted him because I got it back and it is as if it is NEW. I am so so happy with the results! Thanks again Nathan!!!! read more

The reviews ain't lying--- these guys rule the universe. My iMac hard drive went down for the count and these guys had a new one up and running in only a couple of hours. And on the 4th of July, no less. Friendly. Professional. Fast. Affordable. Great communication. These are your Mac gods. Seriously. read more

I had a serious problem with my iMac. I was having all sorts of computer issues the most serious being I could not open a critical Quicken file. I called a tech friend who tried his best to help. He failed miserably. He "lost" my Mail and I could not receive or send. Furthermore the computer was as slow as molasses. In desperation I took my computer to Nathan at EliteMacTechs. He took the matter under control, installed a solid state hard drive, installed additional RAM, and solved all the problems. Now my computer is fast and all my emails were recovered and the missing Quicken file found. Nathan is a genius. He is cool, calm and collected...and did I say brilliant. 5 stars is insufficient! read more

I don't usually do reviews, but just wanted say they are amazing. Took my iMac in for a hard drive replacement and RAM upgrade. I must say I'm very impressed by the knowledge and customer service Nathan provided. It took less than 24 hours to complete the job. Dropped my iMac off in the evening and I got a text it was ready for pick up the next morning. This is my new go to shop for anything Mac related in the Los Angeles area. Definitely recommend checking them out. read more

These guys are Fantastic. I had a very similar experience to many of the other reviewers so I won't take too much space, Simply though, these guys will give you the straight answer on what's ailing your Mac, and if they can't fix it, or feel it's not worth the money to fix, they'll tell you. Apple said they couldn't fix my 2008 MacBook. Another place would send it to apple for $450 to be diagnosed. These guys diagnosed the problem for free in one day, explaining the problem was a bad graphics card. They wouldn't recommend a fix because it wasn't worth the money. They offered cash to buy my old computer for the spare parts! These guys are hands down the best Mac guys on the planet. I can't recommend them highly enough. read more

These guys are the best. I'll never go to the apple store again. Helped bring my macbook air back to life after a bad coffee spill for a fraction of what the apple store wanted. It's been 6 months and she's still running great! Their customer service is spectacular too. They remembered my name each time I came in, and even had my laptop ready and waiting when they saw my car pull in downstairs when I came to pick up. This is a good as customer service gets. Period. If they were any more attentive, it would start to get creepy. Ha ha! read more

Absolutely amazing! The apple store quoted me 2 weeks to change my MacBook Pro battery - which clearly was unacceptable. Elite had in finished in 3 hours and cheaper than the apple store!! Wonderful customer service, really kind and courteous - go here now! read more

If it was possible to give 10 stars, I would! After I dropped by boyfriend's Mac Book Pro, I knew I had probably lost all his work when it din't turn on. I looked around Yelp, found Brian Cometa and decided to try him. I called him at 12 noon, scheduled an appointment for 2.00pm. we dropped the laptop at 1.50pm. At 2.30 pm, Brian called us back. He had not only figured out what the problem was, he had solved it! He did not try to sell us anything, he was very straightforward, HONEST and very professional, and friendly. I would go back there if I ever have an issue with my MacBook! Did I mention that it only cost $55?? Brian, you are the BEST! read more

Prompt, professional, quality repair at very reasonable prices. I had the display on my 2009 Macbook replaced by them in 2014, and also the hinge replaced in 2015. Laptop is still going strong. read more

KUDOS to the guys at Elite MAC Tech. They were fast, efficient, super nice people, and fair pricing. If you have a MAC, they are worth the drive. Located in a strip mall on the South side of Ventura Blvd in Studio City at the intersections of Tujunga. Upstairs. EZ location. EZ parking. I cannot say enough superlatives! Great big old 5 stars! They specialize in data recovery, but are super at MAC repair! "Plain Jane" little place loaded with talented MAC geeks!!!!! JESS Kalinowsky #FriendsTravel.com read more