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    Elizabeth Montes - ERES Mortgage

    4.3 (6 reviews)
    Open Open 24 hours

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    Ramon and Matt Sanchez Real Estate Group - We are a family business and my son Matthew has now been working with me for 8 years building and serving our community

    Ramon and Matt Sanchez Real Estate Group

    (249 reviews)

    Ramon was great to work with throughout the entire process of selling our home. He was always easy…read moreto reach, explained our options clearly and helped make the whole experience feel a lot less stressful. He also connected us with a team of contractors who helped us renovate and get the house ready to sell, which made a huge difference. The market wasn't exactly easy, but our home was on the market for less than two weeks before we got an offer. We felt like Ramon had a good plan from the start and really knew how to position the house. Really happy with how everything turned out and would definitely recommend Ramon and his team.

    We had the pleasure of working with Ramon to sell our condo in Downtown Long Beach, and we truly…read morecould not have asked for a better experience. We first connected with Ramon in 2025 when we were considering selling our home. After several conversations, we realized we were not yet financially ready to move forward. Even though Ramon had already invested time and effort into helping us evaluate our options, he never made us feel pressured or guilty about our decision. He remained supportive and checked in periodically throughout the year without ever being pushy. A year later, when we were finally ready to sell, choosing Ramon and his team was an easy decision. From start to finish, the entire team was incredibly communicative and professional. They created a group chat with my husband and me, which made it easy to stay informed, ask questions, and receive updates throughout the process. Ramon and his team also did an excellent job coordinating showings. They ensured we had the ability to approve or decline requests based on our schedule and convenience, which gave us time to prepare and made the process much less stressful. When we eventually received an offer, due to our personal financial circumstances we were facing the possibility of bringing money to closing. (This situation was entirely unrelated to Ramon or his team and was simply the result of not having paid down enough of our mortgage) Ramon was generous enough to voluntarily reduce his commission, which helped us walk away from the sale with money in our pockets. That act alone speaks volumes about his character, integrity, and commitment to his clients. Ramon genuinely cares about the people he represents and consistently puts their best interests first. Despite a slower condo market in our area, he successfully got our property sold and guided us through every challenge with professionalism and compassion. We are incredibly grateful for all of the hard work, dedication, and support that Ramon and his team provided!

    Angel & Patty's Office - Another one

    Angel & Patty's Office

    (66 reviews)

    I've clearly communicated that I am not interested in selling my income property at this time, yet…read morethis company continues to contact me repeatedly through text, email, voicemail, and even physical mail. At this point, the outreach has moved beyond standard follow-up and into persistent unsolicited contact despite being told no directly. That lack of respect for a simple boundary is concerning for any business dealing with property owners. They were also rude to my boyfriend when he stopped in one time to promote his business, which further reinforced the unprofessional experience. I would not recommend them, as they do not appear to take "not interested" as a final answer.

    Communication was extremely poor. We reached out for assistance with finding a property and were…read moretold that Patty was sick and unable to help us. Shortly after, we saw on Instagram that both Patty and Angel were attending a Rams game, which made the explanation feel dishonest. Patty had committed to helping us look for property, but instead of being upfront, she avoided the situation by claiming to be ill. That lack of transparency was disappointing and unprofessional. Additionally, Angel came across as arrogant, stating that their "reputation precedes them" and implying that we could have gotten what we wanted if we had used their services differently. That attitude was off-putting and unnecessary. Overall, the experience showed a lack of honesty, professionalism, and respect. If you are not viewed as a high-value client, expect poor communication and dismissive treatment. This was not the level of service we expected or deserved. Everyone knows who you are but you're not telling the truth and lying to your client about being sick who does that? Sounds like you take on more then you can handle or do the minimal to make your commission. You don't care about the people sadly. The karma statement was in very poor taste. Just mad because I made you aware and fired you. Full conversation, no disrespect on my part. Got caught lying, didn't do your job. To speak about my family and husband was terrible and the karma statement was hateful. Very bad customer experience. All about the money!

    Elizabeth Montes - ERES Mortgage - mortgagebrokers - Updated September 2026

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