Friends had their child birthday party here, so my experience is more as a guest since I didn't…read moreswim. I arrived with my girlfriend in a lot I've passed hundreds of times probably, and been in onl a few. And this was the forst time that ai even knew this swim center even existed; tucked away in the back right corner next to Baguettes bakery. Once we entered once of the staff asked for our names which I wasn't sure why at first, but then later realized it was for some registration. We told them we were going to be swimming but we had to fill out a registration form anyways. Maybe it was for insurance purposes, but I was told there was a max number of people who could be there which I thought was off, that guests could/would be capped. Or maybe there was more charges for larger groups, which is weird since you have the pool scheduled for your party, so size should matter. The pool consisted of 4 lanes if I remember correctly, with a length of maybe 25 meters and a depth a 5 ft max. There is a nice gazebo type area to the far back where full shade is provided, and have a number of picnic tables to sit out. And on the side of the pool, opposite of the staff area, there were several more table with large umbrellas to sit under out of the sun. Our party was from 1-4 and was also told we had to be out by 4:15 otherwise there would be additional charger. So we had to help packed up a little early and rush to get all of our stuff out before 4:15, so that additional charge wasn't incurred. Overall: The kids definitely had fun whoch was a plus, but the logistics to rent the place could be a lot better in my opinion. Minus some of those additional charges and rush to be in and out of this facility.

Went here to take my granddaughter to swim class. Although…read morethe front office is not organized- the person at the desk didn't help- (Said she was sitting there until the person who actually ran it came back)- I found the facility to be in decent shape. The staff is friendly. The instructor who trained my granddaughter- Jayla (not sure if I spelled it correctly) was very gentle but firm in her approach with the children who were ages 3-5. She even took the time to engage the parents after class to advise where the kids confidence levels were and how she would work on them in future classes. There were other ages groups being taught in different areas of the water. The pool itself was clean and looks well kept. Overall I felt safe with my granddaughter there. I'd definitely recommend this center for anyone thinking about attending swim classes.

Teacher Andrew is the best! He is so experienced and good with kids. He is calm and kind but he…read morepushes my kids to learn more every lesson. Both of my kids have learnt how to swim through him and they loved him!

I've been taking my son to Andrew for about 4 or 5 years. My son has some extra challenges and was…read morehaving a terrible time with most of the adults who were hired to work with him. But Andrew was totally different. He believed in my son and taught my son to believe in himself. The swimming skills were fantastic, but it was really the time with Mr. Andrew that made all the difference. He has a patience that so few teachers have. I highly recommend him!

I went here to try a new swim place. I read that they open at 1pm but at 12:50, we were welcomed…read moreinside. They have tables with umbrellas and beach chairs to lounge in around the pool. There are 2 pools, one is 3ft deep and the other pool is 3-6ft deep. The pool is refreshing and not too cold. The staff is friendly. The pool is not the cleanest. It had some debris from trees nearby. There isn't a snack bar but food and drinks are allowed (no alcohol). The bathrooms are small. There are only 2 bathroom stalls and 2 showers. The showers never get warm. You have to keep pressing a button to get the water to come out. They have plenty of changing stalls. The parking lot is small and in the dirt. The website is NOT updated. They do not have lockers or a slide. There is no slide anymore. It's been gone for years now.

Cancelled swim class not sure why but it's frustrating so we will be looking at wackford I guessread more

My kids have been here for about 3 months now and we are pretty happy with the way things are. I…read morecan say there's some truth in the instructors changing, but I feel most of them are young/college and some only teach during their breaks. With that said things have been pretty consistent now. My kids love their instructor and call him coach. My daughter was 3 when she started and she was so scared. I had to sit in the pool area with her for her first 2 sessions. But consistency paid off and she loves it now. I want to personally thank Mariam. She was soooo great with her in the beginning. She made sure she had toys and just felt comfortable. Mariam is always still so sweet when we go in. She also helped us out when my dtr's membership had to be placed on hold for medical reasons. My son is so happy and we are thrilled with their progress. Overall I think the teachers are very positive and sweet. I've only had good interactions with them and my kids love their weekly swim class.

I wish our experience had been better, but unfortunately that was not the case…read more We decided to enroll our 17-month-old son in swim lessons because we have a pool at home. Although we have a safety gate, we wanted him to begin learning basic water survival skills at an early age. Our son has had eczema since birth. When he swims in our home pool, we immediately rinse him off and apply moisturizer afterward, which has always worked well for managing his skin condition. After speaking with a representative, we signed up for classes. We paid for three classes at $27 each, plus a $45 annual fee. At no point were we offered a trial class. Later, I learned that a free trial class may be available, and I wish that option had been presented to us before we committed. We also understood that the membership agreement required a 30-day notice for cancellation. Our first class was on May 14, 2026. As soon as we walked into the facility, the chlorine smell was extremely strong--strong enough to make us sneeze. We assumed this was normal since the pool is indoors and may require additional chemicals to maintain cleanliness. We were instructed to arrive 15 minutes early for a facility tour. We did so, but when we asked about the tour, the front desk employee seemed bothered by the request, which was disappointing for a first-time customer experience. The class itself was fine and focused primarily on helping our son become comfortable in the water. After class, we went to the family restroom to rinse him off, but the shower knob was broken, so we had to use the outdoor shower instead. Shortly afterward, his skin became extremely red, dry, and irritated. The dryness was so severe that his wrist began bleeding. We believe the pool conditions, including the chlorine and warm water, may have aggravated his eczema. Even though we showered him immediately after class and applied moisturizer right away, his skin continued to worsen. We ultimately had to take him to his pediatrician, who recommended additional ointments to help manage the flare-up. By the second week, his skin was still very inflamed. We contacted SafeSplash to discuss canceling our membership without the required 30-day notice and requested a refund for the two unused classes as well as the $45 annual fee. The company requested a doctor's note, which we promptly provided. To their credit, they agreed to waive the 30-day notice requirement and refund the two unused classes. However, they declined to refund the $45 annual fee. The representative who assisted us via text was polite, professional, and responsive throughout the process. I am sharing this experience so that other parents are aware of the available options before enrolling. I strongly recommend asking about a free trial class before signing any agreement. I also encourage the staff at SafeSplash Elk Grove to proactively offer trial classes to prospective families rather than immediately encouraging them to commit to a membership.

Dolores is an amazing swim instructor, she has a way with kids - my son responded well to her…read morecoaching:) He started unable to swim but comfortable in the water 8 lessons later he's a swimmer! She also teaches safety basics like rolling over to float for breath. And she made a custom certificate for him outlining all he learned. We had a great experience!

I have been trying to teach my son to swim independently for 3 years unsuccessfully. His swim…read moreinstructor, Dolores taught my son how to swim for the first time ever!! My son loves the water and it's been such a struggle as he was never able to swim without a float or a life vest. Now my son can swim above and under water with so much confidence! He can even to a few tricks!! When he gets tired he learned how to roll over and float on his back and take a break. We had two lessons a week for 12 lessons and my son would count the days until he could be back in the water again with Dolores. She was so patient with my son who is on the spectrum and this was a huge concern of mine. Dolores was very kind and encouraging and never made my son feel defeated. I never thought I would ever see the day where my son could swim so freely on his own!! Worth every single penny and I would definitely recommend this school and instructor again and again. Job well done!! Thank you so so much!!

Here for kids swimming lessons. Shaded tables by the pool makes a big difference! Plenty of…read moreparking. Automatic doors with push buttons.

Great place got a walk. Bathrooms and if you're super hot... or need to get inside of the building…read moreis open you've got that option too. I think if I would've closed the loop entirely it would have been a mile. Weave through the center of the park and around the outer perimeter. Lots of good shade too and plenty of parking. Has a playground in the middle for little ones too. (Walk across Bruceville for pan dulce or Filipino bakery or fro yo - bonus!)

As a local gym and under new ownership they are doing a great job. They done lots of remodeling and…read morekeeping up with many maintenance that needed attention. The staff are friendly and very helpful. It's summer time , I love that they installed a shade covers by pool area. It's definitely a great gym for families with little ones. Many amenities, great kids area, great pool area , great pickle ball area, many equipments and friendly helpful staff and last but not least plenty of parking,

Edited to add: if you leave bad reviews on Yelp, Google etc. and give them honest feedback on their…read moresurveys, they'll cancel your membership which is what happened to our family. Apparently, they were sued by THREE counties' DAs years back, so they have a history of predatory practices, but don't take my word for it, read for yourselves: https://bakersfieldnow.com/news/local/in-shape-agrees-to-23m-settlement-with-kern-other-counties-over-consumer-practices Adj: Hazards to Health in Locker room Bond location women's locker room looks to be improving, but deep crevices and tile and grouts in bathroom showers and floors could still use more deep cleaning at least once a year, this is a very high utilization location. The showers are the same, but might've had a deep clean, we've not been here in months, but some noticeable improvements seem to be there in the women's bathroom. But the shower area floors (and the hallways leading to the showers) were soaking wet and truly a safety issue, a major slip and fall hazard which is quite concerning. No staff was seen in the women's locker room at all in the 1.5-2 hours I was there changing, then going to work out and then coming back to shower, etc. Staff at front desk was welcoming, but didn't see any staff cleaning at all, and janitorial staff (assuming there are some at this huge location) can't keep up and/or have not done a thorough job. It's always crowded here regardless of time of day and so the cleanliness is a huge issue. Dropping off the younger one to the kids' club, there was nothing really for him to do since there's no basketball hoop (kids sized or one of those portable ones filled w/sand/water in the bottom) and there's only that indoor play structure/netted cubes thing that he's outgrown, so he ended up reading while we worked out which kind of defeated the purposes for him to go exercise. In the back, there's the swimming pool which certainly is big and there several of them, people do their lap swimming here, and there's a more recreation pool too, so that's another nice feature in the warmer months and those are frequently packed. B/C of this the floor is even more wet in spring through fall months when the pools are open, so maybe more mopping up every couple of hours or for a staff to check or even just leave a mop for members to mop up the wet floor is a good idea so people don't slip and fall in the locker rooms. Overall, some slight improvements since our last visit, but can still use more consistent cleaning and upkeep.

Amanda was fantastic! She was wonderful with our son and because of her he is now comfortable and…read moreconfident in the water. He has become 1,000 percent a stronger swimmer !! Amanda was patient, kind, accommodating, and so very knowledgeable. We loved her as a swim coach. Sunsational's customer service was also the best!! Literally always answer, always got back to me, and always followed up. I had to stop my daughter's lessons and they were very understanding. Totally recommend.

We had a great experience with Evan as our daughter's swim instructor. He was always on time, had a…read moregreat attitude, and was so patient with her. Our daughter was somewhat comfortable in the water when she started, but Evan never rushed her. He always checked in to make sure she understood what he was asking her to do and that she felt comfortable before moving on. He was kind, encouraging, and really took the time to get to know her. By the end of her lessons, we could see such a big difference in her confidence and swimming ability. She became much more comfortable and proficient in the water, and we are very happy with her progress. I would definitely recommend Evan to any parent looking for a swim instructor. Learning to swim and being comfortable around water is such an important, life-saving skill, and we are very thankful for the patience and care Evan showed our daughter.

Perfection! The best water park in the area…read more There is an olympic sized pool, lazy river attached to an area for small kids to splash and swim, 2 water slides, and larger pool with deeper water and many diving boards! The entire facility has only been opened for a few years. It looks so new still! This is one of favorite summer hang outs!

My family loves EG Aquatic center. My youngest has had swim lessons here and we all come for…read morerecreational swimming in the summer. Very affordable option for the whole family to have fun and swim. 5+ is $8 and you can pay an additional $3 to use the inflatable. Note: you need to swim without a life jacket in order to use the inflatable course. There is a snack bar but you can bring in your own food and drink, so long as it isn't the same food offered at the snack bar (pizza). No alcohol or glass containers. There is lots of lifeguards on duty so you can rest assured that your crew will be well looked after. There is a large 7ft lap pool, with diving boards, another up to 5' pool and the "lazy river" with an attached kiddie pool/play area.

This is LONG Overdue review of Coach Bella!…read more Coach Bella taught our oldest to swim (from 2.5-5!) ... once you have Coach Bella, there is no going back. She make swim fun and challenging all at the same time. Her patience is second to none! We followed her around as our oldest leveled up. Now - we have a 3yo who is terrified of the water. She finally became unafraid and stated swimming on her own with Coach Allison's help! Coach Allison gave her some incredible ques to learn how to look down while swimming and how to "dive" in properly. Shout out to Coach Allison! When our 3yo transferred to her level 2 class.... She regressed.... Then Coach Bella came to the rescue! The way our girl swam in her first class with Bella, you would have never known that She was hysterical in the parking lot and refused to go in. No tears were shed and she had fun! Bella and Allison are incredible coaches!

I am writing this to warn other parents about the lack of basic safety supervision at this facility…read moreand their inability to take accountability. My 4-year-old daughter is a capable swimmer who just transitioned from private lessons to a group class here. On her very first turn, the instructor directed her to swim to the steps and then completely turned her back to focus on another child before my daughter reached safety. She did not yet have a grasp on my child's level of ability, or her confidence in this new environment. My 4yo went underwater, panicked, and was left unassisted sinking in the water. Completely losing visual contact with a swimming 4 year old is a massive safety failure. She spent the rest of the lesson sobbing and frightened after that event, and now does not want to return to swim after months of joy and success doing it. When I brought this to management via email and phone call, they refused a refund of the annual registration fee and of the remainder of our lessons since the last lesson was less than 7 days away. Instead, they would only offer a class transfer, and even shockingly suggested we put her back with the exact same instructor to "push through" the fear- totaling $160 for our scary experience. I understand their policy dictates no refunds, but policy should not override accountability when a child's safety is compromised. We will not be returning. I strongly urge other parents to look elsewhere if you want a program that guarantees eyes on your young child while they are in the water.