called a few places they had the best rate, showed up quicker than quoted and the service was great!read more

From the owner: Best prices in the northern Michigan area, when your down on your luck and need a tow don’t get…read moretaken advantage of!

I highly recommend using this company.. I had gotten stuck with a trailer loaded with a car on top…read moreand this company showed up the driver was Brian he was awesome to deal with.. I was shocked with the price I was givin. I'm from flint area and the prices are way different

We were heading home on monday an 9/29 from our first fishing trip to Grand Lake , had a trailer…read moretire blowout. Alpena Towing druver, Ben, voluntarily pulled over, used his gear to help use change tire and quickly get us on our way He refused$, accepted a bottle if water and wished us well. A Quality experience for a first time visit to the East side.

They were very quick to get to us ,towed our car to repair facility.and gave us a ride to a nice…read morerestaurant,very nice driver

Excellent professional service and unbelievably fast response time! We were stranded on I-75 with…read morea flat tire - D&N had us up and running literally within minutes. Highly recommend! And it was on a holiday!

If there was a way to give this company 0 stars, I would absolutely do it…read more My vehicle was in standstill traffic on I-75 on Sunday, July 27, 2025 because of an accident. D and N Towing was called to the scene and the driver was speeding on the left shoulder when he struck my car and another vehicle. The driver of the tow truck jumps out and starts cursing at us saying we "swerved onto the shoulder". We didn't. We were parked. They clipped my side view mirror and tore off the rear quarter panel on the other vehicle. After sending the damage report and pictures to the company and repeated phone calls, some lady answers the phone today and says "we are not responsible for the damage to your car" and hangs up. Are you kidding me? Hang up on me? Read other 1 star reviews, this lady is a disaster. The tow truck itself hit the other car so hard that in punctured the tow trucks gas tank. They have zero professionalism and their customer service is a nightmare. Don't ever do business with these people. I was asking for $200 for the damage to my car. $200.

Had a car deer accident on M-65 where there was no cell phone coverage. Still had SOS service on…read morethe phone so I was able to call the 911 non emergency line to get a police report for the insurance company because a claim would need to be filed. Unfortunately since I had no cell phone service I couldn't call our insurance, so they could send a tow company of their choosing. 911 was gracious enough to contact Prell upon our behalf. Prell took advantage of this and charged a fee to our insurance company of $550 for a "911 accident callout fee" charge simply because 911 dispatched them out. Even though I explained to Prell that it wasn't a 911 call, and not a accident, they were just doing us a favor. Prell's response was " oh don't worry, it's $0 out of pocket, we will write up an estimate and charge insurance... Prell is just price gouging the insurance based off their own policy, and if your insurance doesn't cover it, you foot the bill! Use a different towing company that won't charge you that!

Honestly if I could leave less I would. The truck blew a hydraulic line in my driveway on Tuesday…read more The driver said they would come back to clean it up. Wednesday around 2 in the afternoon, I called and Jill answered the phone. When I asked when they were coming to clean it up she replied "I don't know anything about that, I'll talk to the driver and call you back" and she hung up on me. I called back a couple hours later and was told by Jill "I still haven't heard from the driver" and she hung up on me again. I called again at 10AM on THURSDAY and Jill answered and very rudely said "the driver will be out today to clean it up" then she hung up on me again. The driver showed up a few hours later, he swept the oil dry that he left there on Tuesday and then threw another bag down, told my husband he would be back later with degreaser and he never showed back up. We spent all day Saturday cleaning up the driveway from the mess they had left 5 days prior. Don't waste your time calling these people. Jill is so awful and rude, the truck driver is a liar. All around this company is very shady and not honest. As far as towing, the driver was about an hour later than what they were supposed to be.

They're knowledgeable and friendly , fair prices expert work done on time , they've been in town…read morefor many years

I have taken my car to Gary Prow ever since I started coming up to northern Michigan. I first went…read morethere about eight years ago for a couple of relatively small issues. Since then I've gone back 8 to 12 additional times with numerous vehicles for any number of different kinds of repairs, and Gary and his team of professionals have always completed the job very quickly and very professionally and very competitively priced. I continue to trust my automobiles care to Gary and his team. And I have no reservation recommending that everybody else does the same. They are very trustworthy and very prompt and very reliable.

Willy and Jay were amazing ! It was midnight I was alone in the woods 20 minutes outside of song…read moreof the morning and literally in an off road area my gps guided me to in 12 inches of snow on a trail...I was so stuck and I could not even tell them where I was...Willy listened very carefully to where I came from last and within 20 minutes I was out of there. Problem was I had no clue where I was and how to get to the song of the morning...so jay and Willy personally led me to the entrance which ended up being a 30 minute drive. Willy then said now when you leave here in two days...here is a better way to go. Who does that? Someone that loves their job! You guys rule Willy and jay. I get very safe with them alone in the woods as a woman. When someone loves what they do...it shows! Keep it up brothers!

Can't say enough good things about this company. Called them in a pinch when I got my gator stuck…read moreon the ice. They came with all the straps and gear to get me out and never complained about the cold or how I got stuck in such a boneheaded way to begin with. MacGyver-esque!!! You need this contact on you whenever, wherever and whatever form of transportation you are traveling in and may need help getting out of a jam !!!!!!

Craig and staff are always going above and beyond the expectations. Williams has taken care of our…read morefamilies auto issues for years. Fast, friendly, knowledgeable staff. Competitive pricing. Well recommended.

It was 7:30 pm in Mackinaw City and my bf and I decided to head down to a private beach to take…read moresnowy pics of the bridge since everything was closed for the season. We had time to kill...Well. Our bright idea turned dumb and we got the car stuck in the snow trying to leave. Called Williams towing company and they came to get us for $120 (it took him an hour to get us back to the road, which was about a mile). The guy was really nice and thanked us for being patient. We in turn thanked him for coming to our rescue. 5 stars for being a life saver since we tried for an hr to get out. Minus 5 stars for us because we made such a dumba$$ decision to go down there. At least the bridge was pretty.

New Year's Day snow debacle! Very responsive and…read moreprofessional. Bailed out my kid from a snowbank and my husband after he tried to get them out. They both were really stuck. Would recommend this place to anyone!

Excellent service, we were stranded here while on vacation and had us on our way home in one hour…read moreon a Saturday. Highly recommended