Hair turned out cute but some things weren't done as requested. I was told it would be fixed if something wasn't how I wanted it. When I contacted them to have some things fixed, I was then told I would be charged more to have it done. Won't be returning. read more

DID NOT LISTEN. I was very specif about how to hold her hand to get the achieved layered effect. Jessica agreed. Then by the time it got to the cutting, she went back to the 'standard' way of cutting. She cut the very back 1st so there was no correction i could give seeing how the back would have been drastically different. If she was unsure what we had agreed on she should of asked. DONT GO HERE IF YOU WANT A PROFESSIONAL. $450 later I HATE MY HAIR exactly what I DIDNT want I thought going to a 'nice' place they would have been better than an $10 supercut haircut. I also told her cut TWO FINGERS off the length. again she did about 4 and cut the back 1st so there was so fixing it. I dont like my hair sitting on my shoulders, that all it does now, constantly brushing my neck. HORRIBLE HORRIBLE HORRIBLE read more

It took me a month of back & forth before writing this. Yes I considered calling first, giving them a chance to correct this, but quite frankly, I'll drive 45 min to the other location to not deal with this again. I've been here twice and left disappointed both times. My first experience was with a nice, but very very quiet hairdresser. Typically salons are bustling with the tea & glasses of champagne, but I found myself awkwardly asking her questions to break the ice. I left with about 80% of what I asked for but found myself somewhat thankful to leave. For such a cute and well-located salon, it did feel a bit awkward. I attributed it to personality, no biggie, and booked a different stylist the next time. My next stylist was the opposite, a chatterbox, which is not always bad, but told me her life story while doing a noticeably sloppy job on my hair. I was tempted to ask her to please focus on what she was doing. I kept an open mind, clarified my expectations as she forgot them consistently, but let's be real. When a stylist asks "Are you happy?" After you've spend 4 hours being her therapist.. LEAVING is the priority. She left my hair damp...... which was not only infuriating, but confusing. I typically leave hair appointments and go straight to a meeting or event - who doesn't love a blowout! Yeah. Wet hair. After a fresh wash & blowdry at home days later - til it was dry- I found the right side of my hair stripey, blotched, and openly visible CHUNKS of lowlights in the middle of my hand painted strands. I have to part my hair differently just to conceal this. I asked friends to see if I was it was just my perception.. and "oooh .. who did this?" is the response I get. I paid $300 for a partial foil, root touch up, $20 tip... to get *heated* every time I try to style my hair now. Pass. read more

Elle Marie Hair Studio - ............ - Hair Salons Near Me - Arlington, Washington

I had an appointment yesterday. My hairstylist was very nice.. She assured me that we could come very close to the picture I had showed her. My hair was very dark and blonde chunks. I was hoping to get a balayage. She assured me that that could be done. We were going to lighten the dark a little bit and leave the blonde. This is not what I got. My head is now copper red with very few blonde low lights in it. I'm very disappointed as I paid $400 dollars for the process as well as I bought 50 something dollars in product and a $75 tip. When I left my hair was straightened and very reddish but you could see some blonde ( the lights in the salon made it look a lot lighter than it is ) I was going to style my hair the next day it's very drab and the blonde is almost next to none. There's a few streaks in the front and on the side.. I was very specific about the colors that I wanted and she assured me that we could get very close. As for my haircut, I have stray bangs everywhere. She didn't cut my bangs evenly. My ends look like a frizzy mess My hair looks nothing like the picture I showed her. I am very disappointed, embarrassed to go back as I didn't say anything when I left. Needless to say it was an expensive lesson to learn, and I will never go back or refer anyone to the Salon. read more

I was super nervous to come into a salon, often times the beauty space can be very judgmental. I went in today for a consultation and was greeted with nothing but kindness and respect. The employees were super warm and welcoming :) For my consultation, I met my stylist who was really sweet and friendly. We talked about my vision for my hair and made a game plan on how to accomplish the style I want. She was very in-depth and honest about what we will be able to do with my hair. She even took a test strand of my hair (box- dyed) to make sure were able to lift the color and get the desired effect and gave me a quote. I'm very excited and am looking forward to my appointment :) read more

After an initial haircut with a lovely beautician that was not quite right, I was scheduled for a recut and was super happy with the second cut! Overall great place , friendly staff and great customer service! read more

Rebekah and the entire staff at Elle Marie in Smokey Point, are exceptional in every way! If you want to have a truly personalized and quality service by a highly talented staff, this is the place for you! The gorgeous spacious studio is bright and clean and everyone is so friendly and accommodating to your every need. I am so happy that I found Elle Marie in Smokey Point! I highly recommend them to everyone! read more

I called this place on a whim and they were able to get me on the books 5 min later! I saw someone who is an expert on curly hair and even though I don't have curly hair, she did a cut that was extremely helpful for my thick hair. She thinned it out in the back and it has been so much easier to manage ever since. I can't believe I've gone 32 years of life and that was the first time any hairstylist has ever done that technique to my hair. I thought the customer service, cut, checkout process... Everything, was great! I am calling right now to make my next appointment. read more

I went in yesterday to get a women's haircut. I called in the morning right at 8 when they open to see if they had an appointment available for the day. They did. I showed up at the appointed time and they told me that something happened to their system and they can no longer take me at this time and if I could come back at 5. We'll I would have but I have a baby and I had to get someone to come watch him so I could show up at my appointment. I can't come back later. So I do understand that things happen and technology sometimes trips us up. But that's not why I am upset. I asked if they could make it work and the front desk girl asked everyone around and somehow she said they can make it work. I was passed around between 4 different people, and honestly I didn't mind that either. The reason for this crappy review is because the person who cut my hair did such nasty job, I'm amazed she cuts hair! I'm so upset truly, I cried on my way home because it's so bad. I wanted a short mom cut since I'm loosing postpartum hair and normally I have long hair which I love but I needed to get a shorter cut so I could manage mom duties and my own PP hair much easier. Let me add I normally see my Hairstylist in Woodinville who's been cutting my hair since I was a little girl and she is so experienced I never went to anyone else, ever! But she was super booked all month since she's that good and we are about to go on vacation and I didn't want to deal with my long hair, if I needed to wash it more often. So I came here, and boy was it a mistake I will never make again. I don't think anyone who loves their hair should ever come here or at least don't get it cut by Deja. I pretty much asked for a collarbone length, textured, hair cut with some longer fringe so I can still pull my hair back. I even showed a picture. Let me tell you I did NOT receive such haircut! It's not even close! What I got was a butchered head of hair, one side layered, one side not, short piece of fringe on one side, the other side the length to my shoulder. From the back you can even see how drastically layers end somehow on one side and not all around. She parted my heart to the side which was so weird since i part it in the middle, didn't even ask me, and started cutting. She worked mostly on one side too which was weird and now I can see why! I mean pieces are different lengths on both sides where they should be equal! I'm so sad, and mad honestly, for the price! The whole cut took like 10 min, maybe? Honestly what do you think you can do in 10 minutes?!? Some bullshit is what you can accomplish, not a nice women's haircut! When she was "done" cutting I got passed over to someone else to dry my hair, and Deja just mentioned quickly "you gotta still soften up the layers a bit" to the other girl after it's more dry. She packed her stuff and left for the day. So I guess it's more important to get out of there than finish your client up nicely, super unprofessional in my opinion. Well this next girl worked on my hair for maybe 3-4 min I would say, also somehow worked on my hair on one side only, grabbed a few strands and was "done" cutting into the layers and again nothings softened, pretty much didn't do anything really, it's all choppy layers after she finished drying my hair with the help of another girl who first washed my hair (she was nice). They dried it and it looked nice but when I got home to really look at it I don't have words You think this is a fancy place but don't be fooled! I can't believe someone would do this to someone else Of course I said I loved it, I noticed right away it wasn't good, but since I honestly was afraid that somehow they would mess it up even more trying to fix it and cut even more off so I said thank you and left. But I will NEVER come back. And sadly I have to write this review since I don't think it's nice for someone to be treated like that. Either say hey i don't have the experience and I would have preferred that over getting my long hair butchered. I can't even wear it down at all and go in public until I get it fixed. I'm so upset I'm sorry I have to write this review read more