Ellen Easter, categorically, in my personal opinion after dealing and interacting with you (and Sherry) over the phone (including most recently after I finally canceled my policy in August) and in person for twelve god-awful years, without question, I found you to be one of the most repugnantly vile, incorrigibly corrupt, diabolically unethical, disreputably nefarious, egregiously and shamelessly dishonest, sinisterly grifting insurance agents in business, and A TRULY loathsomely despicable excuse of a human being on the absolute worst level, possible! Moreover, as you know by now, on my advice, my mother also canceled her policy with you in August for the same reasons. She is also now with the Shawn Smith Allstate Agency and getting a much better FAIR rate. And I'm beyond thrilled! Good riddance for us both! Had I been able, I would have given both you and this review a quadruple negative zero rating. WARNING: DON'T DEAL OR DO BUSINESS WITH HER AGENCY! I can't begin to express just how pleased I am that I switched over to the Shawn Smith Allstate Insurance Agency (and believe me when I say, I regret not having done so much sooner). Lauren Ridgeway (see her card and info below) is my personal agent and concierge, and I couldn't be more pleased with the phenomenally outstanding and immensely friendly care, dedication, and service that I received from her regarding my auto and home insurance needs. From start to finish, Lauren listened intently and worked tirelessly on my behalf, not only to get me the absolute best rates and coverage for my specific needs; she explained my coverage details in a rare, straightforwardly assured manner that truly deserves a massively huge thanks. She is kind and deeply committed to providing the best customer service and experience in her field, and I would be woefully remiss if I didn't say so. If you feel that you're overpaying for auto, home, or renter's insurance (AND BELIEVE ME, YOU ARE AND HAVE BEEN WITH ELLEN EASTER), please contact Lauren for an in-depth review and assessment of your current plan(s) and coverage. Categorically, you will be extremely glad you did as Lauren will work astutely and diligently hard to get you the best rate(s) available in the market. Moreover, she adamantly cares and is here to help you! I can proudly and confidently attest to the fact because that is exactly what she did for me. PLEASE contact Lauren at the Shawn Smith Allstate Agency for all of your insurance needs! Once again, she's here to help and she delivers! I guarantee! Thank you so very much, Lauren and the Shawn Smith Allstate Agency! GREAT JOB on all fronts! 100/100 read more