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Elliott Glass

5.0 (3 reviews)
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Santa Fe Glass

Santa Fe Glass

4.5
(15 reviews)

Cottin's Hardware recommended Santa Fe Glass (located in North Lawrence, 1410 N 3rd St) to me &…read moreBOY, WERE THEY WONDERFUL!!! Jason in the office was careful not to take my half-knowledgeable advice, instead recommending that his colleague, Jeff, come out & look at the storm door glass and screen problem I was having. Jeff came & did SUPERB work, fixing both glass storm windows AND the screen so everything fit snug! On top of that, he completely replaced my failing porch screen door turnbuckle assembly--had to go back to their office to bring back the new parts and expertly installed it! Very personable and competent! I will ALWAYS go back to them for any storm window or screen work that my ancient old house (built in 1869!) needs, & I think there will be lots. On top of it all, they refused to charge me a penny! Wow, just wow....I recommend you all CHECK THEM OUT!

We had Santa Fe Glass construct our shower door for our bath remodel. We couldn't be happier. About…read moretwo years later, a piece of hardware failed causing the door to come loose. I called with an explanation of what happened and was immediately put on their service call schedule. Having to order and wait for the replacement parts to arrive, their servicemen arrived as scheduled, replacing the hardware, and securing the door. Unfortunately, one of the sliders did not close all the way. I called and was and scheduled for a few days later. Again, the servicemen arrived as scheduled and made the necessary adjustments. By their own admission, they had never experienced that hardware failing, but stuff happens. Bottom line, we've been very pleased with their product and service and enthusiastically recommend them.

Blue Springs Siding & Windows

Blue Springs Siding & Windows

3.0
(39 reviews)

This review is for Joshua Clayton. He came out to quote a window. Unfortunately the day before, I…read morediscovered my windows were not locked and one of the tilt levers was not latched causing the draft I was wanting to eliminate. He went ahead and gave me a bid, but did not pressure me and thought it was reasonable the monitor the comfort level after discovering these issues. He gave me a high level of trust and I would or will buy from him.

Kevin Coffin (the supervisor of the team that represents Blue Springs Siding and Windows in places…read morelike Sam's Club, Lowe's, and home shows) is incompetent as a manager. His attempted leadership skills are atrocious and he is completely out of touch with how to treat his employees. His temper tantrums and inability to regulate his anger have caused multiple team members to quit. His lack of respect for people's boundaries, such as discussing employee performance, pay, and protected information during meetings with all team members shows a lack of regard for ethical and legal standards. He is unable and unwilling to communicate effectively with the people he supposedly supervises, including texting and calling between midnight and 4 AM, not responding to legitimate and time sensitive requests for assistance for over 24 hours, and constantly refusing to notify employees of their schedule until after their shift starts. Kevin regularly accuses people of not being able to do their job well while ignoring repeated requests from employees to provide constructive feedback on how to improve. He frequently verbally abuses staff in full view and earshot of customers, vendor partners, and other employees. He discusses his personal relationship problems with his employees and accuses them of contributing to his partner's distrust of him. He allows his partner to loiter at work sites and give instructions to his employees although she is not employed by the company and is not their supervisor. Kevin repeatedly uses his large size and imposing presence to physically intimidate his employees. He encroaches into their personal space, towering over them while yelling at them in public. His personal hygiene and overpowering cigarette smoke smell is problematic. Kevin repeatedly refuses to take accountability for his actions as a manager and the way he treats his employees, preferring to blame them for his inability to lead and develop them. He is obviously unfit for leadership responsibilities and should not be trusted to manage people.

Bordner Home Improvement

Bordner Home Improvement

2.8
(52 reviews)

We have used Bordner now several times for work at our home, including siding and roofing projects…read more We have had excellent success with their crews and they have been willing to work with us on structuring projects and payments to our needs. I'm writing this review a number of years AFTER the work has been completed, and we are still very satisfied. In both major projects that we've done, the workmanship that Bordner did relative to what was replaced is far superior. Very highly recommend working with Bordner. As their ad says, they probably aren't the cheapest, but in an industry full of shoddy work and bait and switch schemes, Bordner stands out as a quality outfit.

We originally hired Bordner Home Improvement to fix a leak coming into our main floor ceiling…read morespecifically because of their stellar online reviews and thinking they were a quality local company (they were actually sold to a private equity company in 2024 and are no longer locally owned). Tyler came out and looked over our issue, he told us that after replacing the head flashing above the window behind the stucco there "would be no more leak, 100% or we'll come back out and fix it" and not to worry since it's backed by a 1-year guarantee just in case the leak didn't show up until further into the rainy season. Given their online reviews we completely trusted his word and were expecting the same great experience so many others have had. Unfortunately, our experience was not what we were told or expecting. Poor Workmanship & Unauthorized Charges: They ripped out the stucco and installed new flashing, but the workmanship was poor (see photos). When we immediately emailed them with photos and concerns, they dismissed us and ran an unauthorized charge on our card for the balance. It took persistent messaging before they admitted the work was subpar and agreed to fix it. The Leak Wasn't Fixed: Even after the cosmetic "fix" (which still left us to paint the new stucco ourselves), the window leaked the very next time it rained. Misdiagnosis & Upselling: After contacting them multiple times about the continued leaking, they agreed to send a couple guys out to do a "water test" with a garden hose. Less than 15 minutes after arriving, they had quickly determined the issue was actually at the bottom of the window--not the top area they had just charged us $2,395 to repair. Their new solution was to suggest we buy completely new windows. It seems incredibly shady that they didn't perform a simple hose test before ripping out stucco and charging $2,395 for a completely unnecessary repair. While they may have done great work for some others, I would look elsewhere unless you want to spend time and money only to end up worse off than before you hired them.

Elliott Glass - glassandmirrors - Updated July 2026

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