Very kind, knowledgeable, and professional crew! I run an MMA and weightlifting gym and Robie knew…read moreexactly what we wanted and took care of us! These local guys are the way to go!

Robie is very professional, way to work with and very knowledgeable. I shattered the glass in my…read moreFrench door, I called Elliot Glass and they came out the next day to take a look at my door. They took care to measure the glass for a custom cut and even put a plastic adhesive sheet over the shattered glass to keep it from falling out. They gave me a reasonable quote right away and ordered my custom glass. When the glass arrived, they called me to schedule the install. They were on time and took every caution to remove the broken glass and install the new glass. I am beyond pleased with the service, the price and the results! I highly recommend this company!

Excellent service and affordable pricing…read more I bought glass top for dresser and it was very easy to order and available sooner than promised.

These guys are amazing. Over 60 year old family-owned business serving all of Kansas City. They are…read morean institution, lol, and THE experts in all things glass, windows, and shower doors in Kansas City!

I was so excited when I ordered a mirror from this company because it was for my special…read morestress-relieving in-home yoga space. I paid $95 and the payment came out on 12/27/13. They said it would be 4-6 weeks for delivery. I began to inquire around that time and was told I would be contacted the following week for delivery. When that week went by and then the next and next, I inquired again and again. Their response to my inquiries about when my mirror would be delivered was always "next week." Forward to mid-MARCH 2014: Then a couple of weeks ago the response changed to "your order fell through the cracks." That was on a Monday. The woman said a delivery was scheduled in my area that Thursday, at which point she said my request of 6pm would be okay. I was so excited that I'd finally have my mirror and could start enjoying my yoga space... Wednesday she called to say that the first appointment had canceled and they needed to move my appt to the early afternoon slot. I explained that I had to work, so she CANCELLED MY DELIVERY APPOINTMENT.:( Another week went by and never heard a peep. Still I was patient. Now, today(3/19/14)I called and asked for a manager. The woman on the phone came back saying he was busy and my mirror would be delivered "next week"- I asked again to speak with the manager. The manager(David)came to the phone and answered with a clear sound of irritation in his voice. I told him my issue and in a very abrupt and rude fashion, he told me that I would be put on the schedule for "next week." After expressing concern that I was getting another "next week" answer, David crossed over into just plain mean. He said angrily that they will just refund my money-I told him that I want the mirror, but that I just don't understand why I'm being pushed aside/forgotten. That's when he muttered something and then actually, no lie, hung up on me:( I called right back and asked for a refund...which I was told would happen sometime "next week." I cannot understand why I was treated this way. Thank you Gigantic Mirrors for taking my money and turning my special project into stress that I did not need or deserve.

This is the most unprofessional group I've ever dealt with. It took four months before they…read moreactually came to my area to deliver the mirror. In between the four months, I had 3 cancellations. One time their truck broke down, and the other few times they said they would be at my place at a time that I REPEATEDLY said my building would not allow contractors. Finally, four months later they arrive and realize they cannot install the mirror due to my cutouts not being placed at specific dimensions that NO ONE had EVER told me about! They didn't have the equipment to make the specific cut outs my wall needed. They could have mentioned this 4 months ago when I told them about my cut outs. The guys who came to look at the wall were really nice. However, the "girls" at the "office" on the phone were CLUELESS. They couldn't tell me how thick their mirrors were or any question that I had. They knew NOTHING about mirrors, scheduling or communicating. Due to their lack of professionalism I took two half days from work as well as wasted my time for four months as I could have gotten the mirrors from someone else. Gigantic Mirrors deserves a ZERO!

Had a not great experience with Santa Fe Glass. Technician broke a pane of glass on my front porch…read moreand it left a mess of glass through my garage, porch, and drive way.

Technician was very knowledgeable. He did not try to oversell the work was quick and hey cleaned…read moreup the mess made with the broken glass. They made recommendations that made sense and not overly expensive!

My glass shower door started sagging within 10 months of install. I called to let them know and…read morethey did nothing about the issue other than telling me I would pick up a new sweep to install myself on the bottom of the door. I called a few months later and they said I was now out of the warranty window and would have to pay for a new shower door. They told be I would have to provide proof I had called before warranty was over, but they changed their phone number and would not provide me with what the number used to be. I would not recommend a company that operated by taking advantage of the consumer. Should have sent someone out the first time I called and the tech that did eventually come out said the same thing. Situation was handles wrong by their dispatcher and they don't want to take responsibility. The GM, Tim Hand, was no help at all. I now have a chip in my door they refuse to take responsibility for and she door keeps sagging.

Great service and fair prices! I had debris hit my windshield, chip it, and a crack started to…read moregrow. I went several places and Binswanger had the best price by $100. Additionally, they did not charge an extra service to install the new windshield at my house. (The others charged between 35-45 for remote installation.) They set a service window and did arrive within the window. Brandon was polite, efficient and friendly. My window was quickly fixed. I will heartily recommend Binswanger to friends.

Cottin's Hardware recommended Santa Fe Glass (located in North Lawrence, 1410 N 3rd St) to me &…read moreBOY, WERE THEY WONDERFUL!!! Jason in the office was careful not to take my half-knowledgeable advice, instead recommending that his colleague, Jeff, come out & look at the storm door glass and screen problem I was having. Jeff came & did SUPERB work, fixing both glass storm windows AND the screen so everything fit snug! On top of that, he completely replaced my failing porch screen door turnbuckle assembly--had to go back to their office to bring back the new parts and expertly installed it! Very personable and competent! I will ALWAYS go back to them for any storm window or screen work that my ancient old house (built in 1869!) needs, & I think there will be lots. On top of it all, they refused to charge me a penny! Wow, just wow....I recommend you all CHECK THEM OUT!

We had Santa Fe Glass construct our shower door for our bath remodel. We couldn't be happier. About…read moretwo years later, a piece of hardware failed causing the door to come loose. I called with an explanation of what happened and was immediately put on their service call schedule. Having to order and wait for the replacement parts to arrive, their servicemen arrived as scheduled, replacing the hardware, and securing the door. Unfortunately, one of the sliders did not close all the way. I called and was and scheduled for a few days later. Again, the servicemen arrived as scheduled and made the necessary adjustments. By their own admission, they had never experienced that hardware failing, but stuff happens. Bottom line, we've been very pleased with their product and service and enthusiastically recommend them.

I just had new glass put into my new sun porch the experience with Santa Fe glass in Gladstone was…read moreoutstanding Robin the office manager was always so helpful and sought to do so much in making the order Tony Ron Aaron and the rest of the crew came and did an outstanding job on my installation and both cases both with the crew and with Robin the office manager all questions were answered everything was very professional and I could not be more satisfied the job done was just great I am so glad that I used Gladstone Santa Fe glass and I'm planning in the future to have another sun porch replacement glass done

Acquired an old greenhouse that had tempered glass panes. A few had been broken during its time…read morestanding. I called around and got some estimates for three panes of glass. Two were the same size and the third was less then half of that. I was told that it would take at least a week to make. Some of the prices given seemed rather extreme to me. The price that Santa Fe gave me was almost half of that cost. I asked how long it would take to get and was told possibly by the end of the business week. The order went in on Tuesday morning and they called me Thursday to say the glass was in. I picked it up and the panels fit perfectly and made the greenhouse look great. Will keep them in mind for future work and noticed that they make custom screens as well! Very satisfied with the whole overall experience and will recommend to others and keep their information for myself.