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    Elliott's Appliance Repair

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    1 year ago

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    Mr. Appliance of Bay & Walton Counties

    Mr. Appliance of Bay & Walton Counties

    1.5
    (12 reviews)

    I appreciate your reply, however, this was not the way the tech explained it. He was direct in that…read moreyour company didn't want to repair it because of the work needing two men and cost could exceed the replacement of a new appliance. You pretty much missed the original point of my complaint. We called and asked for a ballpark quote on a specific part and repair. If you don't perform the service, why send someone out to claim their $150 prize? By the way, another repair service quoted $400-$500 for the repair and as a one-person job. This is half of what your tech mentioned and half the price of a new machine. I wish you well but treat customers fairly and honestly. It is more expensive finding new customers than it is to keep existing. You failed on both with this service call.

    Call Mr Appliance to hook up the venting for a gas range for one our our customers…read more They came out the next day and said there would be a $150 service charge that would be applied to the repair cost. The estimate to REINSTALL the venting would be $1200.00. When we asked for a breakdown on the cost. He indicated that he would have to use some screws and tape and did I know how much time and experience I have in the appliance business. We then asked what kind of time he thought it would take to do this job and he indicated about an hour or maybe 2 and that's what it cost. He was becoming defensive because we were asking questions to have a better understanding of what was expected. This company is in the business of writing outrageous estimates for $150! I won't use them again!

    Elliott's Appliance Repair - homeappliancerepair - Updated August 2026

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