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    Roberts Pro Appliance

    5.0 (1 review)

    Services - Roberts Pro Appliance

    Appliance repair

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    5 years ago

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    Norred Mike-Independent Appliance

    Norred Mike-Independent Appliance

    3.9
    (16 reviews)

    I have never been so excited to do laundry! I only just now got my new Speed Queen TC5 delivered…read moreand installed and after an inaugural wash with sanitizer, it is chugging away on its first official wash load. Lk at the water level first off, there's ACTUAL GENUINE H2O in the tub to get my clothes clean and rinsed. . . and that's not even the deep fill option yet! A big thank you to Roger from Independent Appliance, who got me the info I needed and set it up so his colleague Greg came and installed this little gem. Both were GREAT to talk to! We truly appreciate down to earth, knowledgeable pros sharing good advice, with a great sense of humor. We'll be pleased to have these professionals service our non-Speed-Queen appliances as they break down. Highly recommend the machine itself and the folks who provided it! Thank you!!

    My washer was squeaking and than the drum quit turning so I called Independant Appliance. A guy…read morecame out and said it's the belt and quoted me $192 for the visit, parts and labor. I paid that, he put the belt on and then proceeded to tell me that the bearings weren't too good either. I asked, what do you do forr that and he responded get a new washer. This was on a Thursday and on Saturday it broke again and I had to buy a new washer.I was obviously very upset because i felt that the technician knew that wasn't going to fix the washer and charged me anyways. I tried to call the shop on Monday. I left a message and they do not return my calls. I will never use them again.​ Update: Independent Appliance called me after seeing my review and they did apologize and refunded the parts and labor. I do appreciate their effort to make it right.

    Budget Appliance Services

    Budget Appliance Services

    1.8
    (12 reviews)

    Very poor service. Mr.Doug came to my unit to check on my dryer that was not drying. He did not…read moreeven know how to operate the Samsung dryer. He called Samsung tech to trouble shoot the dryer. After spending about an hour in my unit he said he will come back with his partner to find out what is wrong. He demanded my credit card information and I gave him. He never came back but charged my credit card $75.00. When I called and got him on the phone once after multiple calls he told me that the $75 .00 is for him coming out . I asked him what is wrong with the dryer he said he does not know . I told him that if he cannot find out what is wrong with the machine then he should refund me my $75.00 but he refused and hung up. I ended up calling another appliance company and paying them another $75.00 to come out. Please stay away from Budget appliance in Panama City Beach .

    August 2018 I had Jeff come out to investigate load thumping…read morenoise coming from washing machine. He identified the problem immediately. Had to order the part and came back in couple of days. Washer works great again and saved me from an expensive replacement. Also, while he was there noticed my refrigerator was making loud noises. He identified the noise and said he would fix that without a service charge, since he was coming back to repair washer. Now the refrigerator works great too. Jeff got a bad review from someone else on yelp, but he was very helpful, knowledgeable and polite.

    A to Z Appliance Repair

    A to Z Appliance Repair

    3.0
    (4 reviews)

    MAX APPLIANCE REPAIR (A to Z Appliance Repair) in Navarre, FL…read moreMax is the most unprofessional, narcissistic individual I have every dealt with. We rent our house and this was the repair man that came out to fix our refrigerator when it bad. Within about a month, he had to come back 2 more times to "fix" it since it was still under warranty. The third and final time, he was going to replace it with a fridge he had at his shop. Getting him to finalize a date and time each time was supposed to come out was nearly impossible, and two times he told me he would come out and I never heard from him. When we expressed these frustrations he proceeded to tell us that we should've reached out to him more. Arguing with him went nowhere and he said he would come to replace it today. He proceeded to tell me once he arrived at the house to replace the fridge that he could bring the replacement in, but not take the old one out because it was raining and too heavy and a "safety" issue (even though he had another worker and dolly with him and it was barely raining). He gave us the run around several times, became defensive when we tried to explain our frustrations and concerns, and did not seem to want to have to do more work than the bare minimum. When I finally stood up to him and called him out on his "business" and customer service, he proceeded to tell me "I don't have to deal with you Miss." He walked away from me when my landlord asked to speak to him on the phone, told me to talk to his hand because he didn't have to listen to me and mocked me. My more colorful expressions came out after and I don't normally act that way. I had done everything to try to make this as easy as possible. I took off work early several days, emptied the fridge to prepare for them to take it, tried to communicate the best I could. In the end, he drove away leaving us empty handed and refrigerator-less. When I called Josh to tell him what happened, Josh tried to reach out to Max several times. Max kept forwarding his phone calls to voicemail. Once again, if you need any appliance repairs, SKIP THIS HASSLE. You will be severely disappointed, out of money and left with nothing. I'm still seeing red by his lack of remorse or care for customers.

    Max has been a great find for us! Responsive and professional - asks all the right questions,…read moreturns up to the job and gets the repair done. Have used his services several time over the past 2 years. Would definitely recommend!

    Roberts Pro Appliance - homeappliancerepair - Updated June 2026

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