Dave did a great job explaining the services being completed, recommended a preventative…read moremaintenance plan and even ways to save money going forward. I'd recommend Collier's to anyone who needs service and installation!

scheduled them to come service my air-conditioning. First appointment, they just didn't show up. I…read morelost a day at work. Second appointment they called an hour ahead, saying their technician had to go to the hospital and they had to cancel. I lost another day work. Third appointment, they showed up, but did not have the right tools to properly check my system. It is a common system that they have serviced for me before. The tech looked at it, used my hose to spray a filter off, and told me my system was old. Total charges were $230. But hey, they do have a very efficient billing system as they have already sent me the bill and it has been 2 hrs since the service call.

They are transparent/honest…read more Installed a new heating and air conditioning system for us. VERY competitive in price! Couldn't be happier with the service experts from quoting to install and can't forget the ladies in the office! I would recommend them to anyone!

Most careful than any other in designing HVAC system. Then went to bat with Rheem to get defective…read moreunit replaced at low cost. Dave is an HVAC god! Others in my family have used and all give him 5 stars

Highest quality service at a reasonable cost. On time. Explains thoroughly High integrityread more

A very reliable company . We had several jobs upon opening our Lake House…read more Both large and small projects, Metcalf Payne and Bell were just fantastic and made our spring opening a pleasant experience. We highly recommend their services. On time and very knowledgeable staff.

Called at 6:00 New Years Eave when the lift station/sump pump started pouring raw sewage into the…read morefinished basement. The answering service said they would be calling me shortly. 90 minutes later I called again and the service said they would send another text. N.E.W. called the following Monday, 5 days later. We wasted a lot of time with sewage backing up waiting for their call before calling another plumber. BTW, Wheeler Mechanical answered immediately and were out in less than an hour. If you are in Warsaw, you should consider them and stay away from N.E.W.

NEVER NEVER CALL THESE PEOPLE!! I normally google everything...unfortunately this time... I did…read morenot. My dad was put in hospice & I was in a hurry to get someone in here, and I had no idea who to call. $1000.00 to install 2 faucets/ bath & kitchen. Change kitchen sink. And a new shower assembly with diverter. I supplied all parts! Except the shower assembly. When I asked for itemized bill, I was told they don't do that. WTH?! SEVEN HOURS PEOPLE.... that's what they billed me and I was here the whole time. It was MAYBE 4. I've since then redone the plumbing myself in the bath. I'm a novice- and waaay faster. I wish there were ZERO star options.

Titan was extremely quick to respond to my request, which was on a Sunday. They were able to…read morecome out the next day to work on the furnace. They quickly discovered what the issue was. They got the part, installed it, and wrapped things up. Was very thankful for how quickly they addressed the issue as the cold weather rolled in the same week. They were very reasonable on price as well. You never want to pay to repair a furnace, but the price was extremely fair considering the cost of the part itself. Thank you Titan Heating & Air for your great service.

From the owner: System—installed for $10,500 or less! Ready for reliable, worry-free HVAC replacement? Click “Get a…read moreQuote” or call Titan Heating & Air Conditioning at (260) 403-8437 to schedule your free in-home consultation. Act now and beat summer’s heat with a state-of-the-art system—installed for $10,500 or less!

$15k on a new HVAC and about 8 visits over several months to get it working. A year later and they…read moreare giving me a hard time to come back again when it quit. The guy actually said to me, "we came out 8 times for free" when I said they were a terrible company. So I spent $15k for a non-working furnace and they want to skip out on the warranty and expect me to be thankful they came out 8 times to fix what should have worked the entire time. Now I will have to sue them to get any resolution. Flowtech is horrible. Business owner information Michelle M. Business Owner Feb 11, 2026 Mr. Garmatz. I am sorry you have had a bad experience with us but i feel its important to correct you on a couple points. You made the choice to end the Service Maintenance Agreement with us which did end your extended labor warranty. It does not void your equipment warranty so to say we are skipping out on a warranty is false. We installed your system on 6/14/2024 and do agree there were some issues. We returned 3 times in 2024 with the last time being 9/03/2024 so to say we have been there 8 times is also false. We have not heard from you until last night when you cussed out our service manager for 10 minutes on the phone. We sent a tech, per your demand, found the problem that was unrelated to our initial installation and resolved the issue at no charge to you. You belittled our service manager to the point he had to end the call and told you if you treated our tech the same way he would leave. You said in your first yelp review that if we made an effort to resolve the issues you would update your review. We held up our part of the deal, but you never updated your review. We do make mistakes and have always done our best to correct them and side with the customer. Please feel free to call and discuss this further if you would like. Customer Response Feb 11, 2026 Dear Horrible HVAC Company, I am sorry to hear you are butt-hurt about my calling out your atrocious service and refusing to continue to pay you for failed and incompetent service. Your company returned at least 6 times on my records (yes, I kept that many). I could not care less about your deceptions and lies attempting to make you look better with your well earned 1 star here. If your are deceptively stating that I only contacted once THIS YEAR (it is early February when my $15k HVAC failed yet again due to installer incompetence). I ranted at your staff after they suggested it was somehow nice of your company to come try to fix your incompetence on 8 occasions for free since the HVAC had yet to work properly. I expressed how disappointed I was with their service (damaging my ductwork during an incredibly sloppy installation where they left open wiring and a hole to the outside as well as failure to adjust any settings from factory default among other things). Your company is at best a horrible rip off for anyone using them and at worst dangerously incompetent and deceptive. You wanted to have it out here so why not share it with everyone? Your potential future suckers, er... "customers" deserve to see it. The tech also came and found that the settings were not properly adjusted for heat (seems like you problem to me, but of course you want to shirk responsibility as you have throughout). Since they were here last time during the summer they only adjusted them for AC. At this point, after all the experience with your company I can only wonder if that was not intentional to force another visit. Overcharging, excessive billing, and repeated visits to fix your company's shoddy work seem a frequent report on the internet. I wish I spent more time searching our your terrible record before hiring you at all (Flowtech in Columbia City, IN if you want to avoid them). I filed a complaint with the BBB and am also looking into reporting my experience as a complaint to the Indiana Consumer Protection Agency for HVAC service misrepresentation and failure to honor contracts. But by all means, respond again so I can share my experience with more people again.

They took 3 1/2 days at my house to try and fix my AC issue. Instead of just saying hey maybe you…read moreshould get someone who knows more about this brand of AC they kept trying to troubleshoot it. To no avail. The. On the last day thought maybe he would drain all my refrigerant and charge me 1200$ to replace it. Dont think so. I still ended up paying a total of like 700$ for the 3 1/2 days but they left and never fixed the problem. Everything was the same as when they first walked through my door. What a joke. I use to use them for plumbing and other issues at my old house but I'm done with them after this fiasco. Seems like they're doin anything to make a buck. Would not recommend ever again.

Today I had Isaac, from Home Comfort Experts, at the house today for a leak under my sink. In…read moreminutes he had diagnosed the problem. Isaac is very personable and knowledgeable. He was able to take photos and show me exactly where the leak was coming from. After repairing the leak he checked, and double checked, to make sure it was no longer leaking. He did an excellent job. I'm in the Home Comfort cland have been for years. I highly recommend Home Comfort Experts for all your HVAC and Plumbing needs!!

This franchise has proven to be expensive, impossible to reach a human for account management and…read moreincompetent in installing my Cummins generator. I would look elsewhere for your ongoing maintenance and any HVAC or generator repairs or replacements in northern Indiana. I think the account management reps name must be "Helen Wait" because you have to go thru hell and wait for anyone to call you back.