Our home A/C decided to die on the hottest day of this summer, the week before the July 4th…read moreweekend. We called Summers Heating and Cooling and they sent someone out the same day. Garret, the salesperson was amazing. He assessed the situation, gave us multiple options, and explained everything very well. He was very personable, considerate of our property and respectful. Because of how he dealt with us, we decided to replace our 13 y/o furnace as well and get the whole package. Summers was able to install our whole new heating and A/C system on Wednesday, just two days later. Ethan and Emmet were amazing. They were here right on time, they worked in the heat and WOW, the care and concern for us and our property was amazing. They were very friendly, very professional, answered any questions we had - and never made us feel like we were interrupting them. They cleaned up everything, took away all the old "stuff", and made sure we were happy with the install before they left. I cannot say enough good things about the two of them. Another HUGE feather in the cap for Summers. We did encounter a problem with the new system a couple of days later, and unfortunately, Summers' "on-call" system must not have been working. HOWEVER, once we got hold of them the Monday after the 4th, they sent someone right away to check out the system. Once again, Summers went above and beyond. Nick came and looked at the issue we were having, was SO apologetic that we had not been able to get hold of someone over the weekend and made sure he notified the management about the on-call issue. He spent over an hour reviewing everything, making some minor adjustments AND scheduled a follow-up visit for two days later just to come back and make sure everything was till working ok. We cannot be happier with our new system and the service we received. We paid a premium for the new system, and Summers staff, INCLUDING the office staff on the phone have made it worth every penny! We would 100% recommend Summers. They are the highest level of Customer Service I've seen in a LONG time. Thank you for your commitment to service and taking such good care of your customers.

Dillon did a great job explaining what needed to be watch and what needed to be done . thank youread more

Dave did a great job explaining the services being completed, recommended a preventative…read moremaintenance plan and even ways to save money going forward. I'd recommend Collier's to anyone who needs service and installation!

this company is a sham! DO NOT USE THEM!!!! came to my house used my garden hose to clean out my…read morea/c. did NOT fix the proble. charged me $350 for absolutely zero results. then proceeds to tell me it's going to be another $500 to run a test and they don't even know if it will fix the proble!? DO NOT USE THIS COMPANY!

They are transparent/honest…read more Installed a new heating and air conditioning system for us. VERY competitive in price! Couldn't be happier with the service experts from quoting to install and can't forget the ladies in the office! I would recommend them to anyone!

Most careful than any other in designing HVAC system. Then went to bat with Rheem to get defective…read moreunit replaced at low cost. Dave is an HVAC god! Others in my family have used and all give him 5 stars

Highest quality service at a reasonable cost. On time. Explains thoroughly High integrityread more

A very reliable company . We had several jobs upon opening our Lake House…read more Both large and small projects, Metcalf Payne and Bell were just fantastic and made our spring opening a pleasant experience. We highly recommend their services. On time and very knowledgeable staff.

Great and fast service. Definitely will hire to do yearly furnace maintenance. Fair price. Only…read morefound furnace door couldn't close so clipped and my furnace is working fine now!

Titan was extremely quick to respond to my request, which was on a Sunday. They were able to…read morecome out the next day to work on the furnace. They quickly discovered what the issue was. They got the part, installed it, and wrapped things up. Was very thankful for how quickly they addressed the issue as the cold weather rolled in the same week. They were very reasonable on price as well. You never want to pay to repair a furnace, but the price was extremely fair considering the cost of the part itself. Thank you Titan Heating & Air for your great service.

$15k on a new HVAC and about 8 visits over several months to get it working. A year later and they…read moreare giving me a hard time to come back again when it quit. The guy actually said to me, "we came out 8 times for free" when I said they were a terrible company. So I spent $15k for a non-working furnace and they want to skip out on the warranty and expect me to be thankful they came out 8 times to fix what should have worked the entire time. Now I will have to sue them to get any resolution. Flowtech is horrible. Business owner information Michelle M. Business Owner Feb 11, 2026 Mr. Garmatz. I am sorry you have had a bad experience with us but i feel its important to correct you on a couple points. You made the choice to end the Service Maintenance Agreement with us which did end your extended labor warranty. It does not void your equipment warranty so to say we are skipping out on a warranty is false. We installed your system on 6/14/2024 and do agree there were some issues. We returned 3 times in 2024 with the last time being 9/03/2024 so to say we have been there 8 times is also false. We have not heard from you until last night when you cussed out our service manager for 10 minutes on the phone. We sent a tech, per your demand, found the problem that was unrelated to our initial installation and resolved the issue at no charge to you. You belittled our service manager to the point he had to end the call and told you if you treated our tech the same way he would leave. You said in your first yelp review that if we made an effort to resolve the issues you would update your review. We held up our part of the deal, but you never updated your review. We do make mistakes and have always done our best to correct them and side with the customer. Please feel free to call and discuss this further if you would like. Customer Response Feb 11, 2026 Dear Horrible HVAC Company, I am sorry to hear you are butt-hurt about my calling out your atrocious service and refusing to continue to pay you for failed and incompetent service. Your company returned at least 6 times on my records (yes, I kept that many). I could not care less about your deceptions and lies attempting to make you look better with your well earned 1 star here. If your are deceptively stating that I only contacted once THIS YEAR (it is early February when my $15k HVAC failed yet again due to installer incompetence). I ranted at your staff after they suggested it was somehow nice of your company to come try to fix your incompetence on 8 occasions for free since the HVAC had yet to work properly. I expressed how disappointed I was with their service (damaging my ductwork during an incredibly sloppy installation where they left open wiring and a hole to the outside as well as failure to adjust any settings from factory default among other things). Your company is at best a horrible rip off for anyone using them and at worst dangerously incompetent and deceptive. You wanted to have it out here so why not share it with everyone? Your potential future suckers, er... "customers" deserve to see it. The tech also came and found that the settings were not properly adjusted for heat (seems like you problem to me, but of course you want to shirk responsibility as you have throughout). Since they were here last time during the summer they only adjusted them for AC. At this point, after all the experience with your company I can only wonder if that was not intentional to force another visit. Overcharging, excessive billing, and repeated visits to fix your company's shoddy work seem a frequent report on the internet. I wish I spent more time searching our your terrible record before hiring you at all (Flowtech in Columbia City, IN if you want to avoid them). I filed a complaint with the BBB and am also looking into reporting my experience as a complaint to the Indiana Consumer Protection Agency for HVAC service misrepresentation and failure to honor contracts. But by all means, respond again so I can share my experience with more people again.

They took 3 1/2 days at my house to try and fix my AC issue. Instead of just saying hey maybe you…read moreshould get someone who knows more about this brand of AC they kept trying to troubleshoot it. To no avail. The. On the last day thought maybe he would drain all my refrigerant and charge me 1200$ to replace it. Dont think so. I still ended up paying a total of like 700$ for the 3 1/2 days but they left and never fixed the problem. Everything was the same as when they first walked through my door. What a joke. I use to use them for plumbing and other issues at my old house but I'm done with them after this fiasco. Seems like they're doin anything to make a buck. Would not recommend ever again.

Had my dad drive 3 hours to meet the service guy from Elliott's Heating and Air Conditioning for a…read more10-minute service diagnosis that was the induction motor. Luckily they left to get me the quote of 850 for an induction motor and probably another service charge. I called another local company that tested the induction motor to find out it worked perfectly, replaced the gas valve, and then discovered there was a hole in the intake/exhaust pipe out of the roof truly diagnosing the problem and taking several hours to figure out the problem, not just 10-minutes which would work out to be approximately 777.11 dollars per hour. I would recommend another service provider. Additionally, no discount was offered on the service bill when requested. Josh

I was able to meet a crew from Elliott's while they were working/replacing a unit at a family…read moremembers house. Looking back, I probably asked to many questions, held up their work thus being in the way. These guys treated me as if I was a team member and I never forgot that. Fast forward, now I have a house in Warsaw and when it came to my yearly furnace maintenance I thought of no one else but Elliott's. And what's funny, one of the guys I met many months ago came out for the service. A well deserved five ...

Today I had Isaac, from Home Comfort Experts, at the house today for a leak under my sink. In…read moreminutes he had diagnosed the problem. Isaac is very personable and knowledgeable. He was able to take photos and show me exactly where the leak was coming from. After repairing the leak he checked, and double checked, to make sure it was no longer leaking. He did an excellent job. I'm in the Home Comfort cland have been for years. I highly recommend Home Comfort Experts for all your HVAC and Plumbing needs!!

This franchise has proven to be expensive, impossible to reach a human for account management and…read moreincompetent in installing my Cummins generator. I would look elsewhere for your ongoing maintenance and any HVAC or generator repairs or replacements in northern Indiana. I think the account management reps name must be "Helen Wait" because you have to go thru hell and wait for anyone to call you back.

They put it in a furnace for us. The job was done quickly and the guys were clean. It only took…read morehalf a day and they cleaned up everything before they left. They treated the house like it was their own

Outstanding service professionals. Gabe and his crew take care of our needs at home, our rental,…read moreand our farm. Honest, competent, and fairly priced.