My partner and I came to New Haven with a carload of belongings and no place to stay. We were…read morelooking to move into an apartment before starting graduate studies, and we walked into Farnam Realty on a whim. (Bo, the greeter pup, was too cute to resist.) Carol and her team took very good care of us. As first-time renters, we needed all the help we could get! Carol listened attentively to what we wanted, and she showed us exactly that. She was honest about our budget and about the properties we viewed. All of her help was professional and encouraging. While we waited to arrange our lease, Farnam Realty Group helped us find a place to stay for the evening. Carol worked quickly and efficiently to move us into the right home. She even helped us negotiate a monthly rent that allowed us to remain on budget. Our lease was finalized within 24 hours of our first steps into the office. My partner and I are so grateful for Farnam Realty!

Disclaimer: this review is written by Will's partner, who hates making accounts but hates Farnam…read moreeven more. Thank you Will xx DO NOT RENT HERE. Greed, incompetence, and apparent hatred for their tenants. My partner rented from Farnam for seven years, but I couldn't tolerate more than one. After fixing up our poorly maintained apartment and receiving confirmation for a lease renewal, we were suddenly forced to relocate at tremendous personal expense. Farnam didn't even communicate this information to us; my partner had to leave work and drive to their office, as always, to find out they had lied to us yet again. (There are more horror stories that I won't even get into here.) All this strife so that landlord Carol could continue raising rents for the next sorry tenant. The brokers are friendly while coaxing you into a lease; after that point, they genuinely don't care whether you live or die. They will lie to you for no other reason than their own laziness and convenience, and that's only if you manage to get anyone to talk to you in the first place. I'm disgusted with Joey Felton and Zak Kampton, but I'm still not sure whether they're malicious or just incompetent. Carol Lopez-Horsford is evil. I heard her shouting and degrading the maintenance staff multiple times while I was a tenant, and she appears to be hated by all who have ever known her (including brokers who escaped to other companies). The maintenance workers were the only positive part of my experience, but even they couldn't manage to keep mice out of our apartment. Yes, New Haven has a pest problem, but it doesn't help when the house is literally full of holes. Of the four apartments I've rented in this city, Farnam's was the worst maintained and worst managed by far. We are thankful every day to no longer be in business with Farnam. It's harder to find a decent private landlord, but so worth the effort! P.S. It's common knowledge that they buy fake positive reviews. You can literally tell which ones those are on this Yelp page. Lies as always.

This was the best property management company I have every dealt with! The maintenance…read moreteam is top notch and the brick apartment building is very quiet. I lived in a residence on Elm Street in West Haven and I couldn't be happier. They responded the same day when I called when I lost my apartment keys. The apartment I moved into had just been updated with new kitchen appliances and the place was spotless. I was sad to leave but I was moving out of state.

I have lived in several Hadley buildings over the past 25 years, and they have all been clean,…read morewell-maintained, with reasonable rent (with heat and hot water included) and wonderful and responsive maintenance staff. The floors are always beautiful and the coin op laundry rooms are also always cleaned and appliances updated as necessary. Hadley is also very quick to clear sidewalks during the winter and also mow and plant in the spring and summer. They have been around forever and their experience shows!

I really cannot recommend anyone lease from Mandy Management. We arrived at my apartment and there…read morewere eggs covering the walls and the floor. The apartment had sat like that for over a month. Luckily, I did not have to move in on that day and we waited 2 days for a cleaning crew to do an okay job. On one wall, the cleaning crew painted over the eggs and on the other, they only kind of cleaned it. We had to clean the wall and floors ourselves. Additionally, the carpets smelled terrible and we had to force them to replace them. They are very difficult to get into contact with and refused to fix my AC after it broke in the middle of summer. Please take your money elsewhere.

Mold. Roaches. Vermin. Slumlords. Save your & your loved ones lives - do not rent from them ever…read more Dangerous toxic buildings without pro repairs/paint over mold- nice employees, but bad apts. People become sick in them. Don't! Ocean co suck too. Talk to LCI New Haven. Believe every bad review of Mandy. Though religious they do not care to make their 4,000 apartments in 800 buildings safe to inhabit. Work orders cancelled over & over in them without professional repairs. Just don't!

I just called to ask a question about residential rents and the woman who just answered my call…read morejust hung up in my face. Imagine having to work with them about living there.

After interacting with a series of sketchy landlords via Craigslist (yes, a bedroom door is…read moreessential...and no, I don't believe you when you say it'll be installed in a week), I stumbled upon the CA Website and decided to give them a call. I was visiting New Haven the next week, and they said they had a few properties in my price range and told me to stop by. The minute I walked into CA White, I was greeted with sincerity and professionalism. Linda is an absolute pleasure to deal with. She's fair, kind, and has always been responsive. I looked at one of their luxury 2 bedrooms earlier, which was beautiful, but I was looking for something a little more modest. I ended up signing onto an apartment at 84 Howe St (Campus View), and while it's an old building, it's well maintained, really fairly priced, and located in a safe area and convenient distance from Yale. I really recommend renting through CA White!

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

I've gone back and forth with how I feel about this company. I'm going to replay the experience up…read moreuntil now and let you decide if you would want to work with them. Spoke with Damion on the phone, set up a time to meet on Saturday, which he agreed to. I made plans around that meeting and he canceled that day. We met another time in which I was able to give him the security deposit. Fast forward to move-in day. It was snowing and I had my father and brother come from out of town (Dad came from Salem, MA). I already gave Damion the security deposit and made the first month's payment online. A confirmation number was sent to me and the money was withdrawn from my account. Standing in the kitchen with Damion, my brother, and Father, he insisted I get a cashiers check. We agreed to meet at the Walmart down the road where I waiting in line over an hour to get the check. It was Dinner time and starting to get dark (Uhaul was sitll full..). After walking out of Walmart I don't see Damion. I call him and he tells me to meet him another 20min away because "I have four wheel drive" (in a dickish tone) - I meet him, give him the check and go back to the place to unload the uhaul. After unloading it came to our attention that the furnace hasn't been turned on, nor has the yard been picked up as we agreed. The company did credit me $150 for not following through on the yard clean-up. Next I was told to measure the air filter for Damion which I found extremely inappropriate. However, I did end up doing it. So that was all a month into the process. Now it's May, about 4 months into the lease and I have taken the liberty of doing yard cleanup (leaves, twigs, etc.) and also removed a large pile of trash (rusty metal, glass, even diapers..). I didn't feel comfortable with my dog using the area in that condition. I left this in a pile by the road for pick-up as per Damion's instruction. It's been a week and the only person that showed up wanted to see if there was anything of value (I could've saved him the time and tell him there wasn't). I've never met the owner before but from what I see, Pro Property Management's only function is dealing with the lease paperwork and taking payment. They did help me replace the dryer in the unit but they knew it was broken before I moved in and it was far from simple.. What do you think? Would you guys be happy with them? -**Response to Adrianne** - The clean-up then, and the clean-up now are different. If I was the landlord, I would be ecstatic that the tenant cleaned up some garage. See the picture as reference. I don't think it's fair to say you understand my frustration, because frankly you're not it.. I already sent a copy of this review to your email and not sure what else there is to discuss.

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

I had a wonderful experience working with Brethela ("Bee") to find the right tenant for my rental…read moreproperty. From start to finish, she was incredibly kind, patient, and understanding, especially of my desire not to rush the process. She truly respected that finding the right tenant was more important than finding one quickly.

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

I say under no threat of over-exaggeration that living here was hell, and I moved to New Haven from…read morea slumlord in NYC, so I am used to a lot. The following is a review of my two year experience renting from Mod Equities in the Upper State Street/East Rock/Jocelyn Square area: 1. The unit was not cleaned or painted when I moved in, even though I was assured it would be. It was so bad maintenance even remarked on it when they saw it. The bedroom carpet was filthy, there were fleas left from the previous tenant, the fixtures/fan in the bathroom were dirty/broken, the shade was broken, the central air vents smelled horribly when the AC turned on and I could smell everything that my neighbor did in the bathroom (I am sure they could also smell when I was in the bathroom). I also didn't have gas on my stove for almost 2 weeks after I moved in but somehow was paying for it. 2. There was an ongoing mice issue in the apartment that took them months to fix and that recurred yearly. Though maintenance eventually came, the property manager never offered to sanitize or replace the stained carpet, even after I showed them the numerous mice droppings scattered throughout my bedroom and on my clothes. Mice droppings can carry a whole host of diseases so this was not okay. I still hear mice in the walls at night and wouldn't be surprised if next winter they found their way back into the unit. 3. The walls are incredibly thin and you can hear everything your neighbors do/say (e.g. phone alarms, conversations/coughs/sneezes, music/TV, the laundry machines). Also, because this bears repeating, the vents are shared, so you can smell EVERYTHING the neighbors do. The management company also does very little to enforce the no smoking policy. 4. The building is poorly insulated and my bedroom was consistently 5-10 degrees below the thermostat temperature, even with the heat on high. 5. The management was willing to work with me and keep me happy until I discovered that all of my utilities were shared and persistently complained to them to get it fixed and repaid. They then would be mostly unresponsive with the occasional response when things got very bad (e.g. power outages, major problem with heating/cooling). They still have not repaid me. 6. They never sent me a lease renewal, perhaps because I kept complaining about the utilities for the past year. As far I know, the plumbing/wiring for this unit has not been rectified, so if they switch ownership of the utilities to you, you will be on the hook for the entire first floor. 7. My first summer the city proceeded to do major construction on our sidewalk and we weren't notified by the property manager until our sidewalk and street were dug up and milled. It also resulted in our garbage not getting picked up for almost 3 weeks. In July. 8. The neighborhood is not the best, you constantly find empty alcohol bottles and garbage/illegal dumping (mattresses, appliances) near the building and by the underpass. Then my tires and wheels were stolen while parked near the underpass. Then people started drag racing on State Street, this lessened at the height of the pandemic but is resuming. I am a graduate student so I was barely ever home, paid my rent on time, and tried my best, along with my neighbors, to contribute positively to the building, but honestly it was all for naught. I left because paying market rate to live in, essentially, a worse version of my old, rent stabilized apartment isn't worth it. The only reasons we ever had decent things is because of our super, who was kind and good to me, and some of my neighbors, who tried their best to make the building nicer than it deserved (cleaning the sidewalk during snowstorms, taking out the building's garbage, renovating and planting flowers in the backyard), hence the one star. Perhaps this unit was cursed, however, I don't want to move into another unit to find out if this is standard treatment by Mod Equities. Good luck to whoever rented this unit after me. You will need it.

I'm pretty sure that I rented the same apartment as Steph in these reviews here. I moved into one…read moreof their buildings at the edge of the East Rock neighborhoood in New Haven. Long story short, they rented me an illegal apartment that only looked nice from the outside because of their surface "remodeling". The apartment was infested with mice, I didn't have control over my heater because it was in my neighbor's house across the hall (hence the illegal apt.), and when the fan in their bathroom went on I could smell ever-y-thing from it. Disgusting connected fans that were never properly separated. They refused to return my security deposit. I got harrasing calls from their office from Vanessa after I called the city on them. Tried to serve them papers to get my security back and they are an LLC buried 6-deep in addresses in NY. Couldn't even get them papers because they are so shady with covering their address tracks. Do NOT, I repeat, Do NOT rent from MOD Equities even if you are desperate. These people will make your home life hell and take your money.

Shoreline has been a great resource for us. We live in California, so we rely on them to take care…read moreof our house in Madison, CT. Reliable, professional, knowledgeable and at a reasonable price! Knowing Shoreline is on the job helps us sleep at night!

Shoreline Home Management and Titus Agee offer "POMG" Peace of Mind Guaranteed ( a nod to Bill…read moreSavitt). We use Shoreline Home Management to oversee our rental property. No matter the issue, no matter the time of day or night, Titus takes care of the problem. He is very prompt at responding to requests and getting them done. He oversees the landscaping/lawn and plowing so they are done on time. We have also used Shoreline Home Management to check on our home in the winter while we were down south. Titus is trustworthy and reliable.

I live in a large condo complex in Branford which is has been managed by the Wm. M. Hotchkiss…read moreCompany for just over a year now- my gosh they have made such a difference! The financial situation is in order and the grounds look great. I see them on their regular visits to the property so I know they are paying attention to the details. Thank you Hotchkiss! I would definitely recommend them to my friends and family!!!

I have a large commercial building in Fairfield and has been self managing for a few years and…read morefinally realized I couldn't do it on my own any longer. Hotchkiss came highly recommended by a friend with several properties under their management. Not only have my vacancies gone down, but I have learned so much about the real estate business, they didn't just take the reins but rather helped me understand commercial real estate as a business, missed opportunities, inexpensive ways to make my units more attractive and more versatile and the occupancy rates speak for themselves. By far the best move I've made was working with them.