Milford Animal Hospital was great for all my doggie needs while my pup was still with us (Dr…read more Galloway and Dr. Sachar were the vets we saw); sadly my Ripley passed away from cancer a few months ago. Dr. Sachar diagnosed Ripley, after which point we were primarily seeing the oncology team at VCA Shoreline (who were also great). Upon Ripley's passing, MAH sent me a heartfelt condolence card signed--with thoughtful messages to match--by the entire hospital staff, which was incredibly kind (we had only been going to MAH for about a year after moving to Milford, so it's not like the whole staff knew us intimately, which made that kind gesture all the more surprising and appreciated. I highly recommend Milford Animal Hospital. Thank you, Dr. Sachar, Dr. Galloway, and the MAH staff

Amazing, caring, and thoughtful staff. We had to suddenly send our 18 year old kitten to the…read morerainbow bridge. They took us in immediately and gave us as much time with her as we needed. Did not even want payment that day, and said we can take care of the financial stuff at another time. We just received a card that's hand signed by all the veterinarians that ever took care of her. Although I am currently crying again, so happy we have found Milford Animal Hospital to care for our pack.

I came to this vet since I had my cat about 9 years ago. When my cat fell ill, Dr. Crocker and…read moreLegend took good care of him and gave me the bad news in a caring way. You can tell that they care about the well being of their patients (which are the pets). They provide all the options without pushing you into one or the other. I knew my pet was in good hands. When my cat passed they provide a piece of his fur and paw prints. It was much appreciated.

DO NOT BRING YOUR PET HERE! Especially if you care about them and not having your time wasted! We…read morebrought our cat here out of convenience because it was close to work if we needed to drop her off for the day. Big mistake. In the beginning, everything was fine. Then the miscommunications and misinformation began. We wanted to get our girl spayed. We brought this up several months ago but pushed it off so we could do it at a time when we were off from work to keep an eye on her during her recovery. When we brought it back up, we were originally told we would need to get new blood work and an ECG done. All well and fine, we knew we'd need to get the tests done and had waited too long for her previous blood work to be useful. When we called to get the blood work scheduled, we were told we didn't really need to get the ECG done if we got the blood work. Weird that wasn't what we were told originally but we made the appointment. When we brought her in to get the blood work done, we were told we didn't really need to get the blood work done if we were getting the ECG. Should have been the biggest red flag in the world but we left without getting the blood work done but did make an appointment for the spay so we could make sure we were getting the date we needed. They also told us they would let us know when the tech would be in to do the ECG since the tech they used only came in a couple of times a month. We never received that call! It got to be about a month out from the procedure and they still hadn't contacted us. I went in to figure out what was going on. That's when I found out that what I had been told originally was the most correct. We should have both blood work and ECG done before the spay. That should have been the final straw but we were lucky enough to have one more ECG visit before the date of the spay and we able to get the last spot. They scheduled the appointment and scheduled the blood work to happen at the same time which was 2 weeks out from the procedure which we were told was the latest the blood work should be done. We drop her off for the appointment expecting to get a call back when she was ready to be picked up. What we weren't expecting was a call back that the ultrasound tech had LEFT BEFORE HE EVEN SAW HER. We were floored. In an effort to save face, the vet comped the blood work. When I went to pick her up, one of the in house techs told me that they were unsure if they could get the ultrasound tech back before the spay, but that we didn't necessarily need it to move forward. So, we were back to blood work but no ECG! I told them I was not comfortable with that. When they called back with the blood results they told us we could get the ECG done 2 days before the spay and we would get a call when he got there so we didn't have to leave the cat there. We were already reluctant but agreed hoping we could salvage the situation. When my sister brought our cat in, she was brought back and THE ULTRASOUND TECH IMMEDIATELY LEFT to go to another appointment. She waited for 40+ minutes for him to return to get an ECG that took less than 10 minutes. When my sister called the next day, she was told that the results wouldn't be available before 5 pm. Mind you it's now the day before the spay and we still had not heard anything about what we needed to do to prepare her or when she needed to be brought in. When I walked in, I got a brief run down and told them I would be waiting there for what I thought would be over an hour for the results of the ECG to be in. Within 15 minutes, the receptionist answered a call, conveniently on speakerphone she couldn't figure out how to turn off, saying the results are in. All trust lost, we promptly cancelled the appointment and will NEVER be stepping foot in this awful place again.

There is no one better than Dr. Padilla. His staff are welcoming and compassionate. When you are…read moreworried about your kit or pup, they put you at ease. When the time comes that we as pet parents dread, they make the experience for your sweet kit and you as calm and peaceful as possible.

The staff all appeared very nice so it pains me to leave this review but few flags 1) facility…read moresmells bad; 2) facility is dirty -- I've been here twice and each time they brought my pet to a dirty scale for weighing, first time I called it out and second time the staff caught it before I opened my mouth but probably should have been handled before bringing me and my pet into the room. More importantly--the doctor was completely unaware of a rather common cat neurological condition and was beyond unhelpful. Prescribed meds that weren't addressing the issue. I asked about a common med prescribed to cats and the doctor had no idea. So -- three is truly a charm because I didn't come here for a third time and won't ever return. If you have a dog, they MAY be okay at best but certainly don't bring your cat here. And even dogs--I wouldn't bring tbh. Weird vibes but friendly at the same time--save your time and stress. There are much better options in the area.

I had a pretty unique situation where I needed a blood test done for my dog. I called around to a…read morefew places, and many were not willing to do it. Thank goodness for VCA, who understood my situation and also gave me the price quote upfront. I was able to get an appointment next day. When we arrived for our midday appointment, I was immediately impressed by how clean and bright the facility was. Easy parking too. It also struck me how nice everyone was. Jaime at the front desk made checking in a breeze, and Pam was great at handling my dog while also taking notes. Dr. Lipsitz was also great with my dog and made the process quick and painless. While not our regular practice, I was very pleased with the experience. Two paws up.

I want to say thank you to Dr. Lipsitz and the rest of the staff for treating our 13.5 year old…read moreyellow lab Dunkin. Dunk suffered a very sudden decline in health a little over a week ago and we were forced to take him to a different vet. We had no clear answer as to his ailment but were prescribed pain medication and were told his time was near. Hoping to get more clarity, I called Baybrook and they got Dunkin in right away. Our family was well aware that at his age, there was probably not much that could be done but we just hoped it was an infection that could be cleared and maybe give us a little more time with him. We went in for the blood work and Dr. Lipsitz and her staff treated our boy with care and compassion. They listened and they understood the situation and I was very grateful. Let me preface this by saying Dunk rarely saw a vet but was always VERY healthy. He had a very bad experience several years ago at a local boarding facility and ever since then, he was petrified going to the vet's office, so much so that he would urinate on the floor and would snarl. Now, anyone who knows our boy knows he was the most gentle, playful, affectionate pup around and I wish you all at Baybrook could have seen that side of him. After receiving the results of the blood work, we scheduled an immediate ultrasound to check the abdominal area for the presence of a tumor or some other mass. Dr. Lipsitz's concern was that our boy had a mass that may have or may be in the process of rupturing. Unfortunately, just prior to us bringing Dunk in for the ultrasound, his legs went limp and he couldn't walk, presumably due to the rupturing of the mass. We carried him out of the house and brought him right to Baybrook. They took him immediately, all staff members helped. He was their priority. Sadly, our boy didn't make it. The care and compassion shown by everyone far exceeded our expectations. Dunk was brought to a private room where he was put to sleep surrounded by his family. The process was thoroughly explained and went as smooth as can be. We were given as much time alone with him as we needed once he passed and all staff members offered their condolences when we left. I can't say enough about this place and highly recommend it to anyone. It's going to take some time but we will get another pup one day and I can guarantee he/she will be seen here. Please see that Dr. Lipsitz and the rest of her staff sees this review so they can understand how thankful we are for making our boy's last minutes on this earth as peaceful as possible. Thank You

Caring, knowledgeable and compassionate. Love this vets office! Me and my puppy are so happy we…read morefound this place!

Dr Broderick and his Tech Dennis are two of the most knowledgeable & caring individuals I have ever…read moremet. We came to him with our English Bulldog who had a severe skin infection (previous Vets failed correcting). Dr Broderick and Tech Dennis not only cleared the infection but truly improved his quality of life. My wife and I would like to thank them both for their outstanding professiionalism in the care of my family member. Thank You.

My poor baby wasn't feeling well and they accepted her immediately and helped my baby get back to…read moreherself. I was kept updated, I got to visit (she was in ICU), clear communication, they always answered any time I called and got me the answers I needed. Dr. Miller was great the three woman at the front desk were amazing and so helpful. I am forever thankful for saving my honeys life. Thank you from the bottom of my heart. Thank you for the ICU team that took care of her, I can't thank you all enough.

Rather than rush my dog in for something I wasn't sure was an emergency I called ahead. The woman…read morewas annoyed I called, didn't want to answer questions and made it clear she wasn't going to help my dog. We didn't go in, so I won't pretend I know if they are solid, obviously some people have had positive experiences. But I'm glad I went somewhere else because my dog needed medical attention quickly. Take that for what you will.

Dr Saleh took care of my dog Snooky for 13 yrs very kind to him very professional he cares about…read morepets .The office staff is very polite and caring .Snooty was lucky to have Dr Saleh took care of if up until the end of his live.Thank you so much for everything thing.

Baffled at the negative reviews. I find this group to be a godsend. Incredibly caring and…read moreknowledgeable. And their prices are from thirty years ago. Both myself and my daughter who just rescued her new best friend will be using this group for as long as they are around.

Moved to New Haven with two my cats while completing studies at Yale & hands down this was the best…read moreCat Care we received throughout our time in CT. Highly recommend. They truly know cats here and the facility is clean!

Additionally, I wanted to add that most other veterinarians have the cat pain medication…read morebuprenorphine on hand to dispense and do not question giving pain medication to a hurt cat at any time. The clowns at New England cat care told me they had to look up buprenorphine and see if it was even allowed to be dispensed to me. My cat got a urinalysis elsewhere and was diagnosed with cystitis that he is fighting and doing well with under the care of a much more reasonable veterinarian. also, NO OTHER VETS CHARGED A WASTE DISPOSAL OSHA FEE SO IF YOU GET THIS FEE DISPUTE IT.

This vet is the readon why my dog is so traumatized now. He manhandled my puppy and scared him so…read morebad he yelped and bit him then Dr.Murphy proceeded to call my dog a "fucker" if i wasnt so shocked and stunned I probably would have pursued legal action. If you care about your pets dont bring them here. Now my dog has horrible vet anxiety! Thanks alot Dr.Murphy!

I have used Dr. Murphy since he started in Stratford almost 40 years ago. He and his staff have…read morealways been attentive and caring. I will say that the office is not "cutting edge," but more like a "Country Vet." This is more to my liking. Prices are fair. It feels more like a practice, and less like a business.