TLDR; service I received from Trey, was great- due to extraneous circumstances due to "irma panic" and recent break downs because of flooding damages last week, the time waiting was nearly unbearable. Geico's Roadside Assistance located them as my local towing company when my car broke down, having starter problems. Due to a back log of prior jobs, my ETA was 90 minutes, and then this was extended to about 160 minutes. After the long wait the tow truck driver, Trey, arrived. When directing his truck to my car, we got in a minor "fender bender", resulting in waiting for the police. after 2 hours waiting, the police dispatcher basically said they weren't going to show, as insurance information was already shared between parties, and they wouldn't be able to do anything anyway. they were experiencing a number of crashes due to panicked drivers hurricane prepping. Upon a quick inspection of my car Trey was able to get it started in less than 5 minutes. he apologized for the wait for police, saying if he had known the issue before hand he would have fixed it while we waited for the troopers who never showed. It was a quick fix that isn't going to hold, so he advised I get it to a shop as soon as possible. I will be trying their mechanics despite the questionable reviews because my interaction with Trey was exceptional. read more

how rude? they dont have zero stars...wanted to charge me premium labor rate cause my van had an enclosed box...even though van engine and car lift and tools used. if you want to pay someone just to argue with them, this may be your place. read more

THE ABSOLUTE WORST EXPERIENCE WITH THIS COMPANY! They towed my car after an accident and lost my car key. They told me they left it in the ignition, but it's a push to start car. Then they lied to my insurance company saying they never received a key from me. The manager Mike was extremely rude on the phone and offered no solution for the problem they caused. 0/10 read more

Picked up my Vehicle and This was Done to it. ? Not there Fault they said ? My Police Report says It wasn't there prior . ? So they didn't fix it . Don't get your vehicle towed by them, You don't What it will look like when you pick it up. read more

Elmer's Automotive & Towing - Picked up my Vehicle and this was done to it. I have a Police Report to prove it. Garage ? Beware - Auto Repair Near Me - Bradenton, Florida

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After my mom was in a terrible accident, everyone at Elmer's was extremely helpful and nice in assisting me to get her things out of her car. I really appreciate the time they took to make sure that I was able to get into the car after having issues doing so. Thank you!!! read more

The tow truck driver was rude and aggressive. We will be contacting Enterprise and AAA to discuss the matter in more detail. We do not recommend this company. read more

Great service towing my car. Friendly and offered me lots of info when I called asking about how titles are transfered.

My transmission wasn't shifting and I couldn't even get the car out of the driveway. Collin showed up and got the car into neutral and got in on the truck in less than 20 minutes! He drove me and the car to the shop and was very helpful and nice. If you need a tow and are stuck in a tight spot he can definitely help you out! read more

I was in a car accident and the driver at fault's insurance company is a complete joke. So when I called the dealership that I was taking my car to, they said they used Elmer's towing and could add it to my bill for when insurance paid at the end etc. It had already been hours at this point since the accident occurred, due to waiting for the cops and on hold with insurance for a live person, so I was over it. The driver Charlie was there in about 15 mins. His customer service was great, and because I had to ride with him to sign paperwork at the dealership he opened the door for me and helped me into the truck and made sure I was comfortable. If need be we'll definitely use them again! read more

Walt and Denise at this location went out of there way to make sure I was heard, taken care of, and satisfied. Outstanding communication as well! Thanks to them I was able to get all my problems solved very quickly!! Thanks so much for the extra care! read more

Thank you Amber for the great job you have done on my car several times in the past few months don't know what I would've done without you does service I've had in many years we are having work done on my car he is honest reliable and willing to help in anyway that he can thank you again Elmers for all your help and support read more

My car wouldn't start and the AAA driver told me about Elmers auto repair Who would perform the toe and repair my car. I fully believed that I would need a new starter and as a stranger in the area I thought it would cost me much more money. My car although older could you please gently on a flatbed tow truck and taken to Elmers who looked it over and by the end of the day had given me a very reasonable quote to replace the starter and I authorized the work. The next day by early afternoon, I received a call that the car repair who is completed and although they replaced some other incidental repair items, there was no extra charge and the car has been reliably and quietly starting for three months now. The tow driver, John, what is a gentleman and not the least bit pushy and the company treated me professionally and performed excellent work for a great price. Of course, based on this Event, I will use them as my regular auto mechanic!! read more

After waiting 3 hours, we have called someone else. Elmer's is less than 10 minutes from my house. Really????

Just so everyone kowns they fired charlie just to plz the ploice will be calling all my regular ppl to update as i move on

Worst place EVER!! These people will hold your vehicle and lie to you that you can't take your vehicle from impound lot until insurance and police finish their report. They do this to drive up your fee and SCAM YOU out of $1,000 of dollars Do NOT use this business!! You will be sorry!! read more

DO NOT GO HERE!!!! I had a very bad experience with this business. Not only did they incorrectly asses the mechanical problem that my car was having, but the incorrect diagnosis would have cost me almost $200 more than the procedure that I actually needed. In addition, when I tried getting my car back in order to take it to a mechanic with reasonable and reliable services, I was told by the manager that I was being charged a $38 "inspection fee", even though NO work was done on my vehicle. Prior to having my car towed to this facility, an employee told me that their brake inspections were free (as it is at most businesses) which is why I took my car here in the first place. Overall, the manager was VERY UNPROFESSIONAL and NOT TRUSTWORTHY. THIS PLACE IS A HUGE RIP-OFF!!! read more

I had an accident recently, we called AAA who called elmers and took over 2 hours to respond. The officer called multiple times to check on the status of the driver. When the driver arrived he had said he got the call only 10 minutes prior. Due to the amount of stuff in the vehicle we were only able to remove necessities and had to return the next morning to retrieve the rest. I had documented everything in the car with pictures and had the cop check as well. We got to Elmers the next morning (8 am) to retrieve the belongings, there is an item missing that i clearly had a picture of the night before with only Elmers having access to the vehicle. They have dishonest employees and i plan to file a police report as well as more if needed Do not use the company unless you want to be ripped off and have your property stolen. read more

Elmer's bailed me out big time when I was stranded with a car that wouldn't start. I knew it wasn't the battery as I had lights, music and power. I had no response at all when I turned the key. In no time they had me on their truck and to the shop, where my issue was diagnosed and communicated. Steve, John and the guys were so helpful, respectful and knowledgeable. My car was ready later that day. No one likes car issues, but Elmer's in Bradenton is the place to be if you do!! Thanks guys! read more

My daughters car was dead this morning. We called AAA and they sent out a person to jump her car. The driver stated that the battery wasn't the issue, it was the starter. He called for a tow truck driver. Charlie arrived and did a few adjustments, and tried the battery again. It was the battery. He turned our bad day good again. Thank you for helping us. This man went above and beyond to help out a customer. We appreciate it! Highly recommend!! read more

Blew out both right tires and made a service call to AAA and was referred to this company. I explained that I was not in a safe place and that a safety priority should be placed on the call. Normally tows come within the hour, however, this guy shows up 1 hour 20 mins late. I have not clue why this company is in contract with AAA- they must not read the reviews. I have called AAA and also shared my concerns about this company. Rather than pulling my car with two flat tires up onto the tow truck bed, he drove it up on the bed on rims, and drove it off. Driver wasn't aware of where I had requested the truck be towed to. Not professional, drove with a friend in the truck who didn't appear to work with the company. Whole transaction was a bit shady. read more

We called Elmer's when needed our golf cart towed immediately. They sent Mike out right away and he was there within 15 minutes and had the golf cart on the tow truck within a minute and quickly unloaded it at our house. The price was more than fair and was way less than what the other towing companies quoted us. I would recommend Elmer's Towing to anyone. read more

I don't like going to the mechanic because I'm always afraid they're going to say something like "Oh, ma'am your car's rotating schmittering blop switch has failed and it'll cost $400 to fix" -- it's all Greek to me. Well, it actually happened here. We took our PT Cruiser in a couple of months ago because the starter kept having trouble. They looked it over, replaced the starter and off we went. Well, it kept happening - although intermittently. We took it back this week. They had it for a couple of days and said they couldn't make it happen and as far as they were concerned, if they can't make it happen - it isn't happening (yeah, like we really love having the car in the shop for no reason whatsoever). Then they said they didn't have time "for this s**t" if we can't "prove" it's happening. (riiiggghhhtt, there is nothing we enjoy more than wasting other peoples time with make believe car problems.) We were then told that they think it's the flywheel. A few minutes later it's "the ignition switch is double engaging". WHAT??? We asked another mechanic what that meant and when he stopped laughing, he said he'd take a look at it. I'm not saying they're bad, I'm not saying they're good. What I am saying is this --- next time I need work done on our vehicles, it'll go someplace else. read more

Elmer's is a rip off. I was in an accident I asked the trooper to call AAA, Elmer's showed up in a timely fashion was very polite and assured me that they would handle everything. I received no help from the driver's Insurance co. that hit me. After 4 days I called Elmer's to find out how to get my car back to my house so that I was not paying storage fee's. I was told I had to pay $425.00 in CASH to get my car out.At this point I called AAA and asked if they were billed by Elmer's and they told me yes. I called Elmer's back and was told they were not paid by AAA.I then asked my insurance co. to help and they stepped right in. AAA told Elmer's that they were trying to double charge and that was not acceptable. My insurance co. GEICO took over and told the owner of Elmer's that they were coming for the vehicle and would only pay storage at $25.00 a day and it would not be cash. I wonder if all those CASH transactions are recorded and taxes paid. BEWARE bad place. By the way the owner said it was just a misunderstanding!!! When you are involved in an accident you need people you can trust, they are not trustworthy read more

Elmer's Towing employee Josh was very helpful. I am very satisfied with this company! What more can I say but thank you Josh!!

this place has the most helpful ppl you could ever think of having towing your car but andy the one in the shop is rude and yelles at ever one and has no respecked for him self or anyone eles read more

I called Elmer's for the first time as my care would not start. they were here within a half hour, towed my car. Called within an hour as to the problem and had it fixed within three hours. They never charged me for the tow as I do not AAA. I would recommend them to anyone. read more