when caring for my son became too much for me alone, I turned to John and Jeff at Touching Hearts…read moreat Home for care assistance. they jumped in to find exactly what I needed and have been meeting that need for 5 years.

I used Touching Hearts at Home for my mom last week. Jeff was quick to get back to me, and…read moreprovided me with a wonderful care taker. I could not be more pleased. I would highly recommend this agency.

Comfort Keepers provided extraordinary care & companionship for my dad. They enriched his life and…read moreour relationship by allowing me to be his daughter and enjoy our time together.

Would not recommend working here. As a former employee, they are unreliable and inconsistent with…read moregiving you hours. Office staff is polite If you like traveling a lot for a 4 hour shift , then this is the place for you . During the start COVID and during COVID they didn't give any extra help or reassurance, you got a bumper sticker that said *im an essential worker * they don't care about their employees And pay low

Service helped care for my grandparent after their surgery. Interim's staff were extremely…read moreprofessional, on time, and extremely caring. Their services allowed my family and I to continue with our day to day lives with the peace of mind that our family member was receiving the care they need! Would recommend to any one in need of private care services.

This review is for the Elmhurst location. The Oak Lawn office actually relocated to Alsip, IL. I…read morewould not advise ANYONE to work for this company. The office staff is very unprofessional and my experience with them was horrible. I had to fight to keep my position with a private duty case that the office manager and office staff were trying to get me fired on. Thank GOD the family members for the patient demanded that I remain on the case. The office mgr and staff play favoritism and look out for their friends or personal FAVORITES to staff on the really nice assignments and that is what I dealt with working for this company. Alot of jealousy and immature pettiness goes on and I would steer clear from this company. Don't work here is you are looking for fairness and professionalism!!

I don't know where my original review went, but we are extremely unhappy with them, and let me tell…read moreyou why: 1) They are late. 5-10 minutes is understandable, but when they are anywhere between 25-45 (yes, 45!!) minutes late, it's unacceptable. And multiple times--at least 4 times, causing us to be late to work because my grandma cannot answer the door by herself so we could not leave when we needed to. Additionally, when their caregivers are late, we did not even get courtesy calls. We had to call them to be like, ???, and then we'd hear "oh, they went to the wrong address" or "oh, their car didn't start" but this was never communicated to us until WE called. This tardiness is also not specific to one girl; there is only one caretaker who was consistently on time but we have a HUGE issue with her work ethic, which leads us to... 2) Laziness! The company puts in its bio that their caregivers will do light housework for their patients. My 92-year-old grandmother (93 in two weeks, go her!) asked this caretaker to put away the clean dishes. She responded that's not her job, unless she herself ate something. That in and of itself is weird, but then the kicker was that my grandma did not want to wait to have them put away, so she got up and started doing them. The lady STILL DID NOT HELP even after her patient got up and 'walked' (she needs a walker to take a few steps, and a wheelchair for any longer trips) herself to the dishwasher and started putting them away. It was only after my grandmother had put away about half before she became too tired that this lady stepped in. Seriously?? Our coverage needs are about 3-4 hours a day, and if she cannot be bothered to do anything during that time, what's the point of her? 3) Fudging hours. This is a biggie. In the last three months alone, we've had to have four invoices adjusted because caretakers were calling in from their mobile phones before they arrived at the house. As I mentioned earlier, we stay at the house until the caretaker gets there, and we have records of when they actually show up & leave. They keep putting in hours that they were there before the arranged time, even if they were on time or even late! Luckily Care & Comfort itself was amenable to modifying the bills to show accurate times. So needless to say, we are completely done with this service. I will say their administrators and schedulers are fine, but that can't make up for the bad care. If you want to use them, that's your prerogative, but we highly suggest you look elsewhere if you actually want caregivers who are punctual, honest, and actually help their clients.

My elderly father had lived with me for many years. Initially, he was very independent. He could…read morewalk, make his own lunch, and even help around the house. But two hospital stays later, he was a different man. He could no longer walk. While still sharp-minded, he needed assistance with nearly everything physical: dressing, going on the potty, cleaning himself. And now, I also found myself on diaper duty. Because I was blessed to be working at home, I could do some of this care myself. But I still needed to work, and I needed time to myself occasionally, and I needed time to rest. And then... my husband became ill with lymphoma. I knew that I needed much more help. I could NOT do it all by myself anymore. Enter Care & Comfort at Home. They helped me and my father in several ways. One of the biggest things they did for me was to assist me in setting up care through the VA (Dad is a WW II vet) so that part of the care they provided would be PAID FOR by the VA. That made me able to afford much more assistance, which allowed me to be able to care for my ill husband, and give me a break as well. The care they provide is excellent, and it starts at the top. Owner David has a heart of gold. He and I talked at length about his motivations for running such a business, and I could tell from that conversation that he's doing it purely out of the love of being able to give and provide to others who are in need. Pretty awesome. His manager, Carissa, is just as devoted and dedicated to the care of seniors as David. Always available, always working hard to make sure our needs were met, and not just met, but met "accordingly." Dad's care was specific and he could be particular at times too, and Carissa always made sure that the caregiver assigned to my father was RIGHT for my dad and for his needs. In my Dad's old age, he was not an easy man to care for. He could be bossy, rude, and belligerent. But his individual caregivers were very patient with him and showed so much love for him, even when he didn't always treat them with the same respect. I so appreciated their patience! They made his meals exactly as he wanted them, cared for his every need, talked to him and kept him company, and would back off when he needed his space. I HIGHLY recommend Care & Comfort at Home for anyone seeking home care for a loved one. I loved having Dad at home as long as possible... Care & Comfort made me feel confident and good about doing just that.

Interim Healthcare has screwed me out of thousands and thousands of dollars. Their nurses, who…read moretook care of my dying husband, were excellent, and I have only good things to say about them. But they should go find more reputable people to work for. After my husband died I paid every single dollar I owed to Interim. That was in September. It is now January, and they still have not sent me the information needed so that I can submit all the bills to my insurance company. I, and my insurance company, have called and called and called and emailed them. Each time they say they are just about to complete the information and send it to me. Each time, no action. It seems all they care about is getting paid. The widow doesn't matter. Just my money. I certainly would not recommend this agency.

I want to extend thanks to the team at Home Helpers for being there for our family during an…read moreincredibly challenging period. Navigating a new stage of my mother's care was a path we weren't prepared for, and the guidance we received was invaluable. Brian, Ellen, and Tracey were amazing and truly walked us through the process. They helped us understand a level of care we weren't even aware of, providing much-needed clarity when we felt lost. We are grateful for a couple of the specific caregivers who were so caring. Their dedication and consistency provided us with such relief. Knowing that this team is available if we ever need them again brings us a lot of comfort. If you are looking for a team that will guide you through the complexities of home care, Home Helpers is a wonderful option.

Mike and Mary of Home Helpers provided excellent care for my Mom after her stroke. Mary arranged a…read morewonederful woman to come to my Mom's house the day after Mom returned home from the nursing home/rehab. At first she needed twice daily visits and as she improved Mary was very flexible in reducing the care as needed. Mike was very helpful in working with her long term care insurance provider. We also took great comfort in the emergecy response system they installed in her home. I highly recommend Home Helpers. Diane S.

It is my pleasure to write a recommendation letter for Karen's Home Care. My grandma has been a…read moreclient of Karen's Home Care for the last four years, helping support my aunt before she passed away in early March of 2024. Karen's agency cared for my aunt and met her needs with the utmost respect and kindness. Because of their compassion and flexibility, my aunt was able to remain in her home and was given high quality care until her recent passing. Her caregivers were incredibly attentive, treated her with dignity, and provided medical assistance when needed. I cannot express my gratitude enough to the owner of the agency, Karen. She was always hands-on, communicated with my grandma frequently, and promptly informed my grandma of any needs and updates to my aunt's care. If Karen felt at any point that the caregiver needed to be replaced because of my aunt's specific needs, she would step in herself or quickly find a replacement. Karen is a caring individual with a big heart; We are so happy to have had her in our lives.

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I had an excellent experience at this urgent care. From check-in to discharge, everything was…read moreefficient, organized, and patient-centered. The staff was professional, attentive, and genuinely kind.

Jim is very professional and skilled. He has a great demeanor and personality. His staff is very…read moreupbeat and professional.

I was in Park Place for rehabilitaion. I had an extremley good experience with the nurse Barbara…read moreMata. She gave me excellent care and advice with many tips on how to progress further once I returned home.

We had a family member that was in the long term care at Park Place and she received very good care…read morefrom the nurses to the aids who cared for her with such compassion. The hospice staff walked with us to the end and are very gifted at honoring and caring for people. We felt very cared for by everyone, thank you Park Place!