Poor care!!! My mom has been at this location for three months and the care quality is poor…read moreespecially during the first shift. They are not attentive to her bathroom needs and are rude towards her when she uses the call light for assistance expressing to her that she's limited to every 3 hours. This has caused my mom to risk falling by her attempting to go to the bathroom on her own even though the nurse that puts her at risk. Unacceptable care because of this. She shouldn't have to wait if she has to go number 2 nor have to wait on the toilet for assistance at times over a half hour.

The executive staff was the most unfriendly, even downright obnoxious. We tried to get help for…read moreour loved one already placed and the Director on down were cold as ice. They wouldn't budge treated us in an abrasive manner. Best to stay away from this place.

Lexington? We love Lexington. Sad there's only the one left. Shoutout Marina in the office. And the…read morerest, thanks kindly. Yall took good care of my Grandma when she moved in, and that's a big thanks for that.

From the owner: Lexington Square in Lombard is now Prairie Path. The path ahead can be just as meaningful as the…read moreone before it. Inspired by the nearby Prairie Path, once a railroad line and now a peaceful community space, life here feels more open and effortless. A place where you can move through your days at your own pace, become part of a vibrant community, and enjoy the comfort of home without the demands of upkeep. Peace of mind is your path forward, knowing that a continuum of care is provided when elevated healthcare services are needed, including individualized support from independent living, to assisted living, and memory care. Prairie Path-Where Purpose Meets Place.

My father was here for a short time, recovering after a stroke…read more The facility is very clean and well laid out, and the covered parking nearby is very convenient. The grounds are beautifully kept, and the walking trails are lovely. The staff here is very caring and first rate. They really took time to keep us updated on progress and did so much to help our family. Even the chaplain took time to visit my dad regularly. We were able to attend one of the Sunday non-denominational church services, and the music and message were punctuated by the breath-taking chapel and stained glass window. My father's only complaint was the food, but he was on a very restricted diet. It certainly smelled great in the halls during meal times. I highly recommend this place.

Staff is hands down good. But the have stupid food policy. The food here is crappy. Rather than…read moregetting better you get sick. If you bring food from home. They can't warm it even if the patient is starving. Saying the food is contaminated. The management at Northwestern should serious look into it or people will start selecting Shirley ryan.

My brother was at Wynscape for a year. There aren't adequate words to say how pleased we were with…read morehis care and the facility as a whole. The place is so clean. They clean one corridor after another and when all 4 wings are done, they start all over. The staff is wonderful- warm, friendly, caring, skilled, kind and dedicated. Even staff who was not assigned to my brother that day would stop in to say hello or share a joke or talk about sports. Some even stopped by on their days off to check in on my brother. I would say that for many of them, this is not just a job, but a calling. The care they gave was gentle, compassionate, patient, tender, respectful. They work hard to preserve their patients' dignity. My brother knew he was loved, not only by our family, but also by his Wynscape family. I was impressed by the friendliness and helpfulness of everyone on the staff. They regularly stopped what they were doing to provide help and assistance. The rehab staff is also excellent - encouraging, professional, attentive. The food is very good and the staff went out of their way to make sure my brother ate. The staff not only attended to the needs of my brother but were also very attentive and responsive to our family. From entering the facility to the time one leaves, the warmth and caring provided are evident. If I ever need skilled or long term care, this is the place I would choose. I am so very grateful for the care they rendered to my brother in his last year.

They don't seem to have adequate staff fir the number of residents. Maybe they meet the state…read moreminimum guidelines, but the need more. Frequently residents call for help go unanswered for hours and the staff seems to change too often and some of the temp help seems completely untrained for requirements of elderly care.

The Corona virus has made it difficult for everyone, people like Heidi Bohan and Robin Hass have…read moremade a terrible situation tolerable. I'm so glad that there's people in this world that go the extra step and really do care about others. You have some excellent people working for you, but I'm sure you already know that, there's no way that I'm the only one that feels this way. Thank you so much Robin & Heidi you guys are AMAZING Fernando Pineda

I would never recommend putting someone you care about in this facility. My relative is lucky to…read moreget a SHOWER ONCE a WEEK. If you want your relative to sit in URINE and FECAL MATTER this is where you admit them. If you want your loved one to suffer from SLEEP DEPRIVATION due to another resident on the same floor having LOUD VERBAL OUTBURSTS this is the place they should live. Be sure you permanently secure anything your loved one considers VALUABLE SOMEWHERE ELSE. PLAN on Spending Time and Money on finding and or Purchasing Clothing and other items ESSENTIAL to LIVE Over and Over Again! If you want someone you care about to SUFFER from STRESS due to being Moved to Different Room for no reason choose this facility. Remember Nothing is Permanent. If you want to Change the Circumstances your loved one is subjected to Contact the Social Worker and or Administrator at the Preferred Facility. As soon as you do this they will handle the rest. I can only Hope I Helped Someone. Deborah J.

My friend was here for several weeks!! This place is…read morepristine! The staff is attentive and very caring. When my friend pressed the Call button it took only a few minutes even though this place is "packed!!" The food, well not bad either!

Exceptional Care and Compassion…read more Burgess Square Healthcare and Rehabilitation Center provided outstanding care for my father at every level. The administrative staff was professional, responsive, and compassionate, making a difficult time much easier to navigate. The nursing team treated my father with dignity, kindness, and genuine concern, while the PT/OT staff were knowledgeable, patient, and truly invested in his progress. The social worker was invaluable--guiding our family through care planning and next steps with clarity and empathy. The facility was exceptionally clean, well maintained, and well organized, and communication with our family was excellent throughout. Entrusting a loved one's care is never easy, but Burgess Square earned our complete confidence. I would highly recommend this facility to anyone seeking exceptional rehabilitation and senior care.

After a rough start, things got better. Jasmine and Maggie were two personable nurses. The pt and…read moreot leaders were open to where I began and what I needed to do. A few glitches included me getting pork after I explained I don't eat pork and a few times not getting a meal. Otherwise, I had a good experience.

My husband was moved into this facility specifically to receive rehab after having pneumonia. They…read moreplaced him in a shared room which seemed odd, especially for the other patron, then proceeded to be more concerned about mapping his body for bruises than his actual comfort. The room was substandard; broken handle on dresser, walker with someone else's name on it, broken headboard on the bed, holes in the screen and sewer smells from the open window, etc. There was confusion about his medications, that never did get straightened out. Several staffers standing around looking at You Tuber on their phones while patients called out for help. He was only there 2 days and I am glad we moved out of there.

Great staff inside & in the field. Very caring nurses & therapists who took care of my father…read more Highly recommended!!!

Visiting staff is awesome! Helped my father after a recent fall. He had wounds that needed…read moreattention & the physical therapists helped him get stronger. Great communication with their office & staff.

My wife was there with a broken shoulder and care was superb, their staff was constantly helpful…read moreand expressive, and I couldn't be more grateful for such an upscale classic place! It makes us choose to move to Windsor Park in the future! Reverend John Powell, Wheaton

I have heard good things about Johnson Healthcare Center so I was expecting the care would be…read moretop-notch. Overall the experience was okay. If I wasn't involved in my mom's care as much as I was I think more things would have fallen through the cracks. I would say if you send your loved one here to be vigilant by asking questions and being an advocate for your loved one.

I want to extend thanks to the team at Home Helpers for being there for our family during an…read moreincredibly challenging period. Navigating a new stage of my mother's care was a path we weren't prepared for, and the guidance we received was invaluable. Brian, Ellen, and Tracey were amazing and truly walked us through the process. They helped us understand a level of care we weren't even aware of, providing much-needed clarity when we felt lost. We are grateful for a couple of the specific caregivers who were so caring. Their dedication and consistency provided us with such relief. Knowing that this team is available if we ever need them again brings us a lot of comfort. If you are looking for a team that will guide you through the complexities of home care, Home Helpers is a wonderful option.

Mike and Mary of Home Helpers provided excellent care for my Mom after her stroke. Mary arranged a…read morewonederful woman to come to my Mom's house the day after Mom returned home from the nursing home/rehab. At first she needed twice daily visits and as she improved Mary was very flexible in reducing the care as needed. Mike was very helpful in working with her long term care insurance provider. We also took great comfort in the emergecy response system they installed in her home. I highly recommend Home Helpers. Diane S.