I went there for the second time today and had again an awesome experience…read more The center itself is super clean, with comfortable seating in the front while waiting. Mia, my wax lady makes me feel so comfortable during my wax sessions. She is super caring, explains exactly what she is doing, when and how she is removing the wax strips and keeps checking how I am doing and feeling during the sessions. Five stars well deserved!!!!!

have been to this location severl times now and all experiences were great! the front desk worker,…read moreI think his name was chase, is very friendly and helpful. the other front desk girl on mondays is so sweet too. My first visit i had shayna. she was excellent and helped me to be more relaxed during my wax! Melina is the one I usually book with and is my fav! She does an amazing job and is so kind and quick. I will continue coming here for all my waxing needs!

Excellent customer service. On time for appointments. The techs are very thorough and precise.read more

I am really happy with my nails, they lasted over two weeks and my hands are in water all day long…read moreevery day. The shop is clean, modern, and comfortable. Danny does a great job and I highly recommend!

I am not new to Woodhouse Spa, but this was my first time at this location and it was nothing short…read moreof amazing! I always love the relaxing waiting areas and this location having an outdoor area to relax before / after service is so nice. I booked an 80 minute maternity massage and Kaitlin was so great! This was definitely needed as a soon to be mom and I will definitely come back to this location.

It was definitely a GOOD FRIDAY, when I started my Easter off with a massage with Erin! I booked a…read more50min Body Balance appointment and couldn't be happier with the outcome. It was my second time visiting and I'm now rested and rejuvenated going into the busy weekend ! Book an appointment, Woodhouse is the place to go

Indeed great. Perfect ambiance and very satisfying services. I recommend other people to give it a…read moretry.

From the owner: We are offering 35 % off on our all services. Comfortable seating and spacious parking lot with…read morefree drinks. $4.99 Eyebrows $19.49 Eyelashes Extension & much more going on.

I had a pedicure and nails done today. I am normally very uncomfortable with people working on my…read morefeet, so this was the first time I had my feet worked on. Lily was great and did a wonderful job. I will request her in the future!

Pleased with this place, and always happy with my nail tech's work! Pedicure bowls are covered with…read moreplastic "bags" for each use. Tools are in sealed packages after being cleaned for each customer. I don't see this with the drill bits, but I'm not that picky and have never had an issue. They have alcohol available to purchase and on certain weekdays, you can get a free sugar scrub with your pedi.

I highly recommend Aveda West Chester. Briona S gave me a fabulous haircut and style my hair as I…read morerequested. The whole experience was flawless and very professional. I got many compliments on my beautiful haircut. Thanks Briona S., I will definitely recommend you. You will be an amazing stylist.

I received a relaxation massage from Payal and it was exactly what I needed. She has a great…read moretouch, very professional, attentive, and nurturing. I can't wait to come back!

My first time getting waxing and threading. Savitri was very knowledgeable and professional. She…read morealso offers facials. Would definitely recommend her.

From the owner: Best brows threading and waxing in this area. Body waxing is very cheap. read more

I have a Long history with Mitchell's- some AMAZING experiences over the past 8 years and some…read moreTERRIBLE. Recently I had a negative experience, but the manager at West Chester has truly done everything in her power to fix the stylists mistake. I am so thankful for the amazing customer service I have received since. Long story short, I had a stylist over process my hair to the point at which it was falling out. I was devastated, not only did I have to cut off 5 inches of my hair (Instead of the original plan of 2inches) my hair was fried and breaking close to the root. I immediately requested a refund! So I'm sure your wondering why I've chosen to give this location 4 stars. Well, after my experience, one of the managers called me and not only offered me services to fix the damage at no cost, but also created a care package (at no cost) of the full Oribe haircare line to work on fixing the damage! These products are amazing and very expensive and I was so appreciative that she has taken the time to fix a mistake one of her (former) stylists made. Although I'm devastated that my hair experienced such trauma- I'm also so grateful for the management for working with me constantly to bring my hair back to life.

I previously came to this location about every eight weeks and decided last time to stop doing so…read more I tried for many months and thought they might start listening to the way I liked my hair to be cut. It's a short cut, nothing difficult for other salons where I used to live. Basically they put the blame on everybody but themselves. I don't think there's any accountability for training and techniques you would think they would have. I am guessing it is poorly managed since accountability is not up on their list. Don't ask for anything to be different next time you go since receiving any feedback is unheard of it seems. I wish them well but remember, at that location....The customer is always wrong.

I love this nail salon! They always do amazing work. The salon has great vibes and it's always…read morespotless. The customer service is amazing. They have drinks available, they always ask if you need anything. Everyone is very sweet! They love to joke and have a good time. I've been with the same nail tech for six years, but everyone in the salon is very talented. I generally always schedule an appointment, but I have brought people with me as a walk-in and they were able to get served as well. The salon can get very packed Thursday through Saturday so if you want to go on a weekend day, I would recommend making an appointment.

French manicure- in and out in under 45 minutes without an appointment. Pricing matches majority of…read morethe area. What I would call a success on a busy Wednesday afternoon. Spa is clean and staff is friendly enough. It's only been a few days so can't speak to how long they'll last but happy with the products of my manicure. Will be back.

My visit to the West Chester location was very relaxing from…read morethe time I entered and continued after my visit. The facial from O'riah was smooth, soft and peaceful. During the facial I could feel my face firming and feel youthful. Became a member and can't wait for my April visit!!!!

I have had an issue with getting people to answer the phone and hand and stone closing HOURS early!read more