Very interesting place for sure. Expect to be yelled at on…read morethe phone even if you already confirmed an appointment way in advance lol.

I have been using New England Dental Specialists for over 5 years now because they're good, really…read moregood actually. Last summer I was using a new to me charcoal toothpaste for several months. I went in for a teeth cleaning in September, and much to my dismay 3 cavities were found. Apparently the 'new to me' charcoal toothpaste contained zero fluoride. After the cleaning 2-3 appointments were scheduled to take care of the cavities. To make things worse, I broke my front tooth a couple weeks before the first appointment to take care of the cavities. So I go in for the cavities, and now a busted front tooth. I left that appointment with all my cavities filled and my front tooth nicely repaired. Amazing, three fillings and one broken tooth in one visit. Where else are you going to find dental care like that? Nowhere but New England Dental Specialists

The worst dental experience of my life. They do not treat patients with anxiety although they…read moreadvertise as such or I wouldn't have gone. scheduled for 3 extractions, dentist and assistant completely unprepared, had no idea where sutures were, which needed. They did not have proper instruments available, running in and out of the room. i had pain and bleeding after, called the practice and she hung up on me, I had to go to the ER, they stopped the bleeding and I have to go to an emergency dentist to fix this botched mess in my mouth

My entire family and I have been a patient of Dr. Agamov for over 20 years, and I have always been…read moreextremely happy with the care she provides. She is highly professional, knowledgeable, and consistently attentive to detail. Her experience and expertise are evident in every visit, and I truly appreciate the level of care and trust she has built over the years. I would highly recommend her to anyone looking for an outstanding and dependable dentist.

I've been coming to this office for over 20 years, but the service has gone downhill since Dr…read more Blatz retired. I showed up for a routine cleaning and was denied care because I declined X-rays--despite having them two years ago and knowing they're not required by MA law for a cleaning. I explained that I pay out of pocket and couldn't afford unnecessary extras, but the dentist brushed me off and told me to find another office. When I said I'd leave a review, another dentist arrogantly replied that he would just remove it. The issue wasn't just the policy--it was the blatant disrespect and lack of professionalism. I left without care and won't be returning.

I've been going here for years. I tried other dental offices in the area and in Cambridge…read more Everywhere else pales in comparison. The professionals there are so lovely and thorough. I always leave feeling well cared for and my teeth feel amazing. The hygienists and the doctor aren't isn't the type to do or recommend needless procedures just for $$$ like other places I've been to. 10/10.

Rating is a huge Zero! Just an update on my Botched Implants .... white bump in my Nasal…read moreseptum. Now a white bump on the tip of my nose, probably from when you deviated my septum Dr. DiMatteo. I saw that on your x-ray. My left eye waters now, cheek pain, and I choke on mucus/snots coming through my nasal area, going through my 2 front teeth where you left a huge gap. Leaking it's called. Dr. DiMatteo, you screwed up. The most annoying thing about this is you took my $20,000 in cash, did nothing in the way of looking at solutions to fix your own mistakes, gave me Zero advice or offered to return my money so I could get this fixed by a real professional. You are a coward.

A big shout out to Dr. Dimatteo. Great experience from start to finish today. He and the staff at…read moreNorth Easton Dental are excellent. Knowledgeable, professional and pleasant to deal with. I highly recommend this group for anyone looking for quality dental services

I had a mixed experience with this office. The dentists and dental assistants were consistently…read morekind, professional, and did great work--I truly appreciated their care. Unfortunately, my interactions with the front desk were the complete opposite. When I recently called because I've been in significant discomfort and unable to eat properly for about a week, I was met with a lack of empathy. Instead of trying to help or offer solutions, I was told, "Well, if you hadn't missed your last appointment then you wouldn't be having this issue." I understand that missed appointments can be frustrating, but life happens, and patients deserve to be treated with basic respect and compassion--especially when they are in pain and asking for help. The response I received felt dismissive and unnecessarily rude. Because of this experience, I won't be returning, which is disappointing given how positive the clinical care has been. I hope the office takes feedback like this seriously and improves the way patients are treated at the front desk.

Poor Dental Cleaning. Just picked at my teeth a few times. Very expensive and unprofessional.read more

I have written a review for Lux Smile before and need to do it again because I just had another…read morewonderful experience there. I had cracked a tooth and knew I would need a new crown. Got an appointment in no time and Dr.Sarah and her assistant Jackie began their magic! Believe it or not I went in at 9:40AM and walked out a few hours later with my crown all done and feeling perfect! I am so impressed with this dental office. Dr.Will has put together an outstanding group of very bright, great people! Everyone is so kind and so happy when you arrive. You'll feel right at home in a minute. BIG THANK TO YOU ALL!

I am writing to formally complain about a deeply troubling experience during my mother's…read moreappointment today. My mother is 85 years old, handicapped, and has significant difficulty walking even with a walker. She was scheduled for a denture adjustment appointment at 12:50 PM. At approximately 11:00 AM, I received both a text message and a phone call from your office instructing me to bring my mother through the back entrance so she would not have to walk a long distance. When we arrived, the back door was locked. There was no bell, no signage, and no way to alert staff. It was extremely cold and windy. I attempted to call the main office line multiple times, but no one answered. We waited outside for over five minutes, during which time I could not safely leave my mother standing, as she was at risk of falling. Eventually, a staff member named Melissa opened the door while taking out the trash. She refused to let us enter and repeatedly told us to go to the front entrance, stating that staff "do not work in the back." I calmly and respectfully explained multiple times that your front desk had specifically instructed us to use the back entrance and showed her the text message confirming this. Despite this, she refused to assist us, refused to contact the front desk, and continued questioning me in a confrontational manner rather than helping an elderly disabled patient out of the cold. After several minutes of unnecessary argument, I stated I would take my mother back to the car and go to the front desk myself. Only then did Melissa say my mother could come inside and sit in the waiting area. Shortly afterward, another staff member, Holly, became involved. Instead of addressing the situation or acknowledging the failure in handling a disabled patient, she immediately defended Melissa. At no point did either staff member acknowledge that my mother's safety and comfort should have been the priority. This situation reflects a serious failure in basic customer service, communication, and care for elderly and handicapped patients. At minimum, my mother should have been immediately allowed inside and seated while staff clarified any internal confusion. I expect better treatment for vulnerable patients and hope this matter is taken seriously, and not question patients like some legal experts! I AM TOTALLY SHOCKED THAT I GOT A LETTER FROM CHRISTINE THE OFFICE MANAGER THAT THEY WILL NOT BE PROVIDING SERVICES TO ME ANYMORE, EVEN THOUGH THEY MISTREATED ME AND MY HANDICAP MOTHER, ABSOLUTELY UNBELIEVABLE! GREAT CUSTOMER SERVICE, BY NOT ADMITTING THEIR FAULT!

The absolute best dentist and people I have ever had the pleasure of working with. The nicest, most…read morehelpful and knowledgeable staff of pros. HIGHLY recommended

I am very pleased after my first appointment. Everyone was welcoming and I immediately felt at…read moreease.. I look forward to working with the team for many years to come.

Very efficient, professional, and friendly. I really enjoyed my visit here. I will definitely be…read moreback as it is also convenient to my home and work.

Have been a patient here for over 20yrs. I look forward to seeing my hygienist and my dentist. The…read morecare is excellent and the office welcoming. Highly recommend!