My family was at this facility, his social worker Vivette very helpful she reassured me every…read morestep of the way, she calls for meetings and was informative in everyday- Thanks to her for a very good experience.

My mother-in-law was admitted to Kings Harbor Multicare Center three separate times over the course…read moreof nearly 10 years because of complications from congestive heart failure. While her first two stays had their challenges, nothing could have prepared our family for what happened during her final admission. The quality of care appears to deteriorate the higher up in the building patients were placed.There were many days when patients sat lined up in wheelchairs along the hallway for hours with little interaction, stimulation, or engagement. My mother-in-law was still mentally aware enough to express how much she hated sitting there, staring at a wall, waiting for someone to acknowledge her. One of my greatest concerns was the lack of basic nursing care. We were told she needed to be repositioned every four hours to prevent pressure ulcers. Despite those instructions, she developed severe bedsores that became so painful she cried every time staff cleaned them. Family members visited every single day for at least four hours and never once witnessed anyone repositioning her. More often than not, my daughter repositioned her, herself because she couldn't bear to see how uncomfortable she was. Her water pitcher was often filled only once each day, leaving her with warm water for hours. There were multiple occasions when she called us on her cell phone from her room because no one would answer her call light. We then had to call the front desk to get someone to check on her. Our family handled all of her laundry ourselves. Every week we brought her clothes home, washed them, and returned them. Yet one week we arrived to discover every piece of her clothing had disappeared. Nearly eight months after her passing, no one has ever explained what happened to her belongings. Perhaps the most upsetting experience involved the financial department. When her insurance benefits were exhausted, we fully understood there would be financial responsibility for her continued stay. What we did not expect was for staff to approach my mother-in-law directly and have her sign paperwork involving her pension and Social Security benefits instead of discussing those matters with our family. By that point in her illness, her cognitive status fluctuated because her failing heart was no longer providing adequate oxygenated blood to her brain. The facility documented those cognitive changes in her medical record. Despite this, financial documents were presented directly to her while we, the family members who visited every single day, were never contacted beforehand. When we confronted the finance office, hoping for an explanation, the interaction only made matters worse. Mike spoke to me with a tone and level of disrespect that left me in tears. He insisted my mother-in-law was mentally competent to handle her own affairs, repeatedly stating that because I did not have power of attorney, I had no right to question what had occurred. We were never provided copies of the documents she signed, nor were we even allowed to review them. As a result, the facility gained access to her income while she still owned a home and had financial obligations outside of the nursing facility. My mother-in-law entered Kings Harbor for one reason, to rebuild her strength through physical therapy so she could hopefully undergo heart surgery and return home. Instead, we watched a vibrant, intelligent, independent woman steadily decline while under their care. At 80 years old, she was anything but a typical nursing home resident. She loved following current events, discussing politics, listening to music, watching sports, and engaging in meaningful conversations. She still had a passion for life. Rather than helping her maintain the independence she still possessed, it seemed that the focus became managing her decline instead of maximizing her quality of life. Not every employee lacked compassion. The Physical Therapy department, especially Yelly, genuinely seemed invested in helping my mother-in-law regain strength. There was also an aide named Terrie whose kindness and compassion stood out during an incredibly difficult time. Their humanity is something I will always remember and appreciate. After she passed away in January 2026 while still a resident of Kings Harbor, I began receiving bills at our home demanding payment of her outstanding balance. Receiving collection notices while grieving her loss felt insensitive, inappropriate. Based on everything my family witnessed and experienced, I cannot recommend Kings Harbor Multicare Center.

Can't say enough about the Aides that work for Affirmed. They are compassionate, gentle and a great…read moreattitude. They have been a great aid with my wife and she gives them a thumbs up. Had to ask the Hospice Aides that were coming twice a week for 1 1/2hrs each day not to comeback they were too rough in cleaning my wife. Affirmed aides were so gently and caring I was amazed at how they worked. Can't say enough about the difference in caring at a special and most needed time.

Odessa Brown is extremely unprofessional to work with. Overall care of patients is questionable…read moreespecially after the experience I had. Reading other negative reviews only further confirms it. Applicants please beware.

We would like to make Confident Care aware of what an extraordinary caregiver is. She is extremely…read morediligent and hardworking and take her job very seriously. She is always caring, kind, and gentle. We are happy with the way she treats our Mother, like family, with respect and humor. We consider ourselves very lucky that CHHA was assigned to the Morning shift on our Mom's case. Our Mother can get confused during the night and it is very clear to us that she feels calm and safe with CHHA. We are happy that Juana is part of Mother's care team. Also the office staff is extremely cordial, kind and helpfull, I absolutely recommend this agency.

If you want an agency that sends people who steal things from your home, promises replacements &…read moredoes not deliver - use Confident Care in Union City. Their home health aides show up when they want, have horrible attendence, come late or not at all, take vacation whenever they want without adequate notice, misplace everything in your home & break & damage your things. Plus most of them do not speak basic English. An adventure in frustration & upset. Do not use this agency if you care about your loved one!

awful experience at Bronx Park Rehabilitation. The staff is incredibly unprofessional and the…read morefacility is poorly managed. There are no CNAs available to provide proper care please underdtsnd the CNA is responsible for at least 10 other patients, so it's impossible to get the attention you need. The place is dirty, and the maintenance team takes forever to address any issues, leaving things broken or in disrepair for far too long. the glowing 5-star reviews are fake, and the facility is actively deleting negative reviews to cover up the truth. It's frustrating when friends and family try to share their experiences, only to have their voices silenced. Please do your research and avoid this place if you care about receiving quality care.

The Bronx Park Rehab Nursing Home is one of the best nursing homes I have ever been to. The…read morebuilding is very clean and presentable also The nurses and staff are professional and friendly. They helped my great grandmother heal from the injuries she sustained which was pretty fast and quick. Thank you to everyone working there and keep doing what you're best at.

Been a patient for over 10 years and even. When I moved from Harlem to North Jersey I kept them as…read moremy PCP. They care and I always feel like I've been heard and had my needs addressed.

Dr Myers and her team are professional and thorough They do…read morenot rush you through the medical process Easy to talk to and reminds me of old time neighborhood doctor I knew in my youth but now internet connected. Also very informative videos in waiting room I learned some new stretches and exercises

So happy that I found Dr. Gelbard - my health is in great hands! Her knowledge and thoroughness is…read moreunique. She and her staff are top notch providers and genuinely caring people.

Dr. Gelbard made recommendations to help my dad walk again from being in a totally deconditioned…read morestate. Highly recommend.

A Caring Hand Services is excellent. The staff are incredibly kind, reliable, and truly dedicated…read moreto their clients. They go above and beyond to make sure every family feels supported and cared for. I highly recommend their services!

Scheduling staff is very attentive and calls are answered promptly. Staff takes the time to answer…read morequestions and address concernd.

If I could give her a zero I would. She had a horrible attitude from the minute she walked into the…read moreexam room. She was rude, aggressive, cold and did not have one ounce of compassion. Her bedside manner is terrible. She needs to realize patients are scared when they walk into her office and she should be more professional when expressing herself. I found her to be very unprofessional. Just a horrible experience. She wanted to see me again in a month. That will not happen. Office was dirty too and in the exam room there appeared to be dried blood on the floor by the exam table. I called the office and let her staff know I would not be back and why. I was really shocked at her behavior or I would have told her all this in person. She acted like I was putting her out for even being there in the first place. Her staff, however were very professional. More so than the dear Dr. herself. Oh and the brilliant diagnosis she came up with for the open wound on my breast was, "It's just a piece of missing skin." And she drew me a picture of it on paper as if I didn't know what it looked like. Condescending and extremely nutty. I in fact have a very bad infection. Thank God for my primary care physician who actually took a culture and prescribed antibiotics for me along with an antibiotic cream. Dismissive and dangerous because of her dismissive behavior. I don't know who the woman on all her videos is. But that was not the woman with the supposedly professional demeanor that attended to me. She was totally off! Even if I had something serious, which thankfully I do not, I would not let her touch me again ever!

I have been a patient for over ten years. Dr. Shapiro is extremely competent. I feel lucky to be…read moreher patient. Her staff is also very nice and her office is run in an efficient manner. She is also one of the nicest and most compassionate doctors I know. She is a credit to the medical profession. I recomend her highly.