Care Meridian was the last nursing home for dad and was definitely a wonderful experience. The…read moregrounds are beautiful and the staff are kind and loving. Being more like a home environment, Colby (Director) ensured patients' safety, cleanliness and managed the facility very well. After dad was released from Stanford ICU, he stayed at a vent facility-Aberwood Gardens in Saratoga across from Prospect High for a little over a year. He then transferred to Windsor Garden in Salinas and was able to go home occasionally because by then we had a ventilator at home. He then moved to Care Meridian where they only accept private/VA insurance.

I recommend Elevate addiction services if you are looking for a peaceful location in South Lake…read moreTahoe. The counselors, there are ready to work with you on your rehabilitation, focusing on a holistic approach along with cognitive behavioral therapy. For me that worked very well because I'm not AA type of person. Obviously , the more effort you put into the program the better results you're gonna get out of it. The CrossFit and yoga that is offered , helped me to adjust my mindset to create a healthy routine. The one on one counseling, the structured routine daily, the on-site, nurse, and everyone there are dedicated to your recovery.

When we contacted Elevate, we were desperate for help for our 22 year old son who was an addict but…read moreshowing signs of mental health. Mike the sales guy assured us that elevate was a dual function facility, "they treat the drug addiction and the mental health" IT IS NOT DUAL. It's barely addiction. Our son relapsed after 4 days and had a bi polar manic episode within days. It was a placeholder at best. He is worse off than before he went.

If you're interested in being in an environment where staff caseloads are too overloaded to allow…read morefor meaningful work this is the place! Setting is beautiful but in my experience, drugs were missed in numerous searches, campers routinely left campus, sneaking over the hill at night to have sex or get loaded. Because of their despicably low pay for the wonderful medical and tech staff, turnover is constant. I felt unsafe and when my concerns were voiced, only my incredible case manager, Cindy, advocated for me. I had legitimate threats made against my life by a patient who also sexually harassed and physically chased me and was kicked out. I was not allowed to call the police, and only after having my case manager insist that I be permitted to, I was told by Scott's Valley police stated that "this happens there all the time, they like to handle things internally." Not only that, but the same client was then permitted to join my IOP group. I was then told the only thing I could do was choose to leave. My PTSD which has been under control for years was completely activated and I was dismissed by person after person and felt completely alone and disregarded. I've attached a photo of how they arrange bedding for you if you come down with Covid, which half of the camp had when I was there. Unbelievable and just so so so disappointed in The Camp. Tiffany Baker only cares for her male clients who she embarrassingly flirts with. I was also sexually harassed and groomed by a male tech, and when I came to staff I had no course to rectify it and was made to feel as if it was my fault, while this happened in detox. You will not be respected or considered while here, as you are only a financial gain for this money based endeavor. I cannot stress enough that though there are some EXCELLENT people working at the camp, including the medical team, therapists and some case managers, the program directors and alumni coordinators are completely unfit and uncaring. Never have I felt less empathy and care than when I placed trust in them and had it betrayed tenfold. Do not come here if you are hoping for healing.

This place has many confusions. Meetings get canceled at the last minute and know one to replace to…read morecarry on meetings. Family visitation days are a huge miscommunication with the staff!!! For the money you pay to bring your Loved ones in, they don't seem to have a solid structure. We were told that visitors were welcomed on Sunday the 1st. I was just told that it's canceled till next week. It took 5 days for them to find out that there was a miscommunication upon the staff. I would not recommend this place at all.

My clinical experience at Creekview was extremely positive. The facility is exceptionally clean,…read morewell organized, and maintained to a high standard. It creates a safe and welcoming environment for both patients and staff. It is a facility where professionalism, teamwork, and compassion are clearly prioritized. It is a place where I would be honored in pursuing employment after completing my clinicals. During my clinical experience, I felt encouraged to learn and was consistently supported by staff who were willing to share their knowledge while maintaining a strong focus on proper patient centered care. Having a grandfather with Parkinson's disease deepened my understanding of the importance of patience, dignity, and compassionate care; values that Creekview consistently demonstrates. I am truly appreciative of the professionalism and empathy shown by the entire team, and I would feel very confident entrusting my own family's care to this facility. Overall, Creekview reflects excellence in both care and workplace culture.

If you are looking for a place for an Alzheimer's, patient to have a long-term care, this is…read moreprobably a very good solution. If you're looking for short-term skilled nursing, I'm not so sure. I brought my mom in here to recover from major surgery. They screwed up the medications for the first 2 to 3 days until I came in and sorted it out myself. And if you're doing this, just be aware, that if the hospital transfers a patient, it can take them a minimum of 12 hours to get the medication to their facility, but no one will tell you this. So as a result, my mother who is suffering from extreme pain due to major surgery, had to wait almost 12 hours for medication because once I realized what was going on, I had two traipse to her house and procure some myself. And even once I thought we sorted it out, they still kept forgetting to give her some of the meds she was supposed to have for her eyes. It was eminently frustrating. They treat everyone like a dementia patient whether they have dementia or not. This is a material problem for people who do not have dementia. If someone is trying to recover from something, it means they will not get the attention, exercise, etc. that they need to actually recover. They'll be told to stay in bed and not move. Not helpful. They are shortstaffed on skilled nurses for the facility. There's basically one per shift and that is the only person who is allowed to do much of anything other than very basic stuff. Another material problem in my point of view The facility itself is very nice, clean, with a variety of separate spaces that are all well maintained. The food was high-quality. There are enough people around that you can feel like at least someone is always on duty and attending to the needs of the residence. Everyone who works there is delightful. To be fair, they listen to my concerns and tried to rectify and respond in a timely manner. If this is considered one of the best of the best, I'm alarmed for what that means for my own old age. It was OK. Like I said, if you're using it for long-term Alzheimer's support it's probably fine.

I have been waiting for a call back since January 2026. I…read morecontinue to call back what I believe is a first contact person to go over paperwork but she won't call me back. I keep leaving messages but no call back. I went to a health fair and spoke with someone about it 3 weeks ago and they PROMISED someone would call me, but still no call back. I need a case manager. Here it is JUNE! NO CALL BACK! 6 MONTHS HAVE PASSED! People wonder why people get upset!

Shout out to fast track team Ms Alyssa and Ms Paramjit what a great team they make even though its…read morecalled fast track and I was there from 5pm to 1:00am and it couldnt be resolved just by antibiotics they tried there best they were so short staffed and still made you feel like you are not for gotten and just as important way to go guys thankyou we need more people like you. And good luck to you Alyssa on your new baby girl

My patient had a pleasant time here. Everyone is so nice, like the nurses, front person Anita,…read moretherapy, and front desk. They did the best they can to make accommodations and help my patient become more independent. She is able to get discharged today after a month of staying there recovering from a hip fracture. We're so thankful for the staff for the amazing entertainment set up in activity room, food accommodations, open communication and kindness.

As we remember our mom Sushila Amlani on the recent Mother's Day, we are filled with nothing but…read moregratitude for the compassionate care and attention she received at Hillside Senior Care, the former name of Niles Canyon Acute Care. She was there for more than 4.5 years till her passing in Dec 2021, in her late 80's. We can't be grateful enough to the entire staff (from Management/ Administration to floor staff, in all the shifts), who made this facility a home away from home during her entire stay there and welcomed our family with warmth, any time of the day, even multiple times in a day. Not only did they take care of her physical needs, but also provided her technical help to use her cell phone / tablet so she could attend and listen to spiritual discourses, to nurture her soul too!! Some of the staff are fluent in some of the Indian languages, in particular Hindi, that made it easy for our mom to communicate. The entire staff (CNA, LVN, therapists, Social Services, Activities Room, Kitchen, Front Desk, Facility/Equipment/Grounds, etc.) is very caring, warm and considerate. Even during Covid, they did their best, in spite of shortage of staff, personal risks, and all other challenges and issues of dealing with a very dangerous and deadly pandemic. After the new owner and management took over this facility and renamed it, we continue to visit the facility periodically, to express our gratitude. We also continue to refer this facility to our friends for their loved ones. Some of the same staff still work there, remember our mom fondly and always welcome us. The facility is spacious, airy, bright, with all rooms having windows, and a nice garden outside, for walks, family gatherings, and occasional celebrations for the staff and residents. In summary, we are very happy and continue to recommend this facility to our friends for their family members, even after 4+ years because they have continued to maintain the same standard of care, per our occasional drop-in visits. When we drive by this facility, it warms our hearts! Though the rating we gave is 4 stars, it certainly exceeds that, and the facility continues to strive to get better. With heartfelt gratitude, Amlani family

Possibly the best recovery & skilled nursing facility on the Peninsula. Definitely in the top 3…read more Have had two relatives stay here. Clean - very good food for institutional meals. Only breakfast & lunch are hot meals, dinners are sandwich & or salads, but high quality. Nice if not always thorough staff, who occasionally forget things. Good in house physician & physical therapists. Nice quiet location & aesthetic atmosphere.

Staff was wonderful...Bed changed often meds given on time ..Physical therapy was scheduled for my…read morecare ..(however) they help my body become well ..yet the food need for nutrients...I have Never been to prison or a labor camp..thats how the Food was if that what you call it ..I was there..14 days /3x a day 42 meals..I was able to eat..half of 3 meals..l lived on baby yogurt and graham crackers..REALLY..it was SAD..my family..friend..neighbors and church members brought me hot meals and fresh fruit...lost 14 pounds (yeah) B Cuz I was hungry...I was there Dec 13 until Christmas Day ...No deck the Halls for Me. Glad to get home..Westland Dietary Staff you can and Must fo Better...

My mother came to GCRC 7-11-2024 until her passing. Everything about this place was excellent for…read moreus. She was almost a year and half. The place is clean the most important thing here was the staff is excellent. There is so many of them I want to thank for taking care of my mother also put up with me. I was always just trying to do as best I could for her. So to the staff present and past thank you for everything you did for us and I appreciate you from the bottom of my heart

I went to visit a friend and after talking to him he said the place was clean and very efficient…read more The staff is friendly and compassionate. He feels very comfortable and safe.

I do not typically write reviews for anything, but in this case, I felt compelled to share my…read morethoughts on this wonderful place. I am truly thankful for WRRC and all the crew at the house. Not only did their methods help cure me of the obsession, but they gave me insight into my life and tools to use that has allowed me to thrive without the need of Alcohol. My wife and kids are also very grateful to everyone at WRRC who started me on this new journey. For anyone struggling with addiction, I'd highly recommend checking in. I loved that their methods are holistic, and not necessarily pushing any one solution to recovery, but teaching numerous principles. I believe most, if not all the counselors and people in the house have been down the road, so have real life experiences of recovery and really seem to want to share the gift. If you are truly ready to stop the madness caused by addiction and willing to listen, learn and be open for change in your life, this place is waiting to help get you on the path to recovery. The house is situated in a beautiful area with wonderful views and wildlife. The pool, gym, game room, food options, weekly excursions and phone options, which help with family involvement are certainly a nice bonus as well. I'm currently over 15 months sober and continue to use the skills I learned in "The House". I'll be forever grateful for the caring people of this facility, and look forward to the weekly alumni meetings and occasional BBQ's back at the house. They saved my life. Enjoy every moment....

Folks - the day comes when you have to face the hard truth that you (or your loved ones) can't…read moreoutsmart the human condition. You (they) are talented, kind, smart, respected, and capable, but you (they) can't make it without help. There is no shame, no stigma, and no better place to reclaim your (their) life than WRRC. The location is convenient (close enough but worlds away), the accommodations and offerings exceptional, surrounded by beautiful trees, in the nearby mountains with a pool and hot tub. Exercise, yoga, optional massages and trips off site made this an incredible experience, but the people of WRRC make your freedom possible. I made plans months out (though their turnaround based on need is remarkable), and the staff were exceptionally accommodating, fielding questions via phone, text and email. I wanted to visit, and had a great time meeting both the staff, as well as clients. I had a chance to chat with a client with no supervision - they let me know that they had extended their stay by 2 months! I thought this amazing, but having spent a month, I truly understand. Lindsay was the first person I spoke with. She has many hats, all worn well, with expertise running impactful groups (super supportive) and WRRC. I never felt pressured before I decided on WRRC, and she was always available for questions. A caring, sincere, resourceful and super cool human (I will repeat this and give an overall appraisal at the end of the review)! Nikki was my case manager, and was great - vibrant, kind and informative. She juggled needs effectively, making appointments and taking care of my support network. A super cool, effervescent human! Jay facilitated groups in a refreshingly direct and calm way, holding us accountable while delivering the tailored curriculum. Exceptionally caring, a paladin of recovery, a super cool human! Lesley met my health-conscious food needs deliciously...her Green Tahini needs to be on salads globally. I had to pinch myself to remember why I was at the Retreat with meals this delicious! With great warmth and kind conversations, a super cool human! Kritika led great and insightful groups, shared great resources, connections, conversations as well as made some tasty food too! Kind, big hearted and committed to your recovery, a super cool human! Dave leads groups as well as outings. Nothing can convey the profound capacity of Dave, the Lao Tzu of WRRC, whose wisdom, caring and experience manifests in surprising, joyful and hysterical ways. A super cool, super real human! Suzie is an exceptionally kind, resourceful and generous member of the WRRC, sharing insights, laughs and wisdom throughout the month. Her experiences offered unique perspectives on the transformation of recovery, her suggestions golden, a super cool human! Gerry was fantastically up on everything, caring, efficient and cheerfully supporting us in our recovery. Generous, dedicated, warm and kind, a super cool human being! Robin was a great asset to recovery, with excellent fitness routines, deep knowledge regarding the overlap between kinesiology and recovery. Wise, talented and a great guide to the nearby parks, she brings another critical facet to the recovery. A super cool human! Lisa conducted our yoga sessions, this is an area where I lack expertise, but she provided her own unique, touching and deeply kind insights, a super cool human! Jessica facilitated our art therapy sessions, and they were creative and offered lasting insights to address continued sobriety. Caring, tuned in and creative, a super cool human! Chris is my definition of a therapist, someone qualified by training, but naturally talented through experience and being a whole human being. We worked in several different modes, solo (insightful and impactful), with my kids (healing and owning) and my girlfriend (transformational and future focused), as well as in the family groups, all the while using honesty, care, humor and deep compassion to bring out the best of a wide range of clients, family and ages. Understanding the needs of such a wide range of folks requires wisdom to meet suffering where it is, and Chris applied just that, being a great guide toward a life of recovery and super cool human! The month passed quickly, and I could go on paragraph after paragraph regarding the deep conversations, laughs in comradery, recognition of past suffering, and the blue horizon of a sober future with each of the aforementioned WRRC guides. But in that is the point - they are committed to your recovery, trained in effective tools, human in their recognition, honest in their embrace of the complexities of it all, and compassionately fully engaged in your better future. I know it might be hard to acknowledge, but you or your loved ones deserve this level of care. There is no shame, no stigma, you (or your loved ones) are human. Nothing is more important, and WRRC delivers. I cannot recommend WRRC highly enough. Dan says "Check it out"!