My hair is thinning so it was time to look for a wig. I stopped in this shop and bought a human…read morehair topper. I was very pleased with it and it held up very well over the past 18 months. I decided to purchase a second topper and visited again a month ago. This topper was the same price but no where near the same quality or density as the first topper I purchased. Before you make the mistake I did, check the density and look at several toppers before you purchase since there are no returns.

I've been in this store only briefly, and I had no interest in buying a wig. What I love about this…read moreplace, and the only reason why I am giving it 5 stars is because of the display case. It has so many horribly wigged manikins that make me cackle every time I pass by them. I really have no desire to purchase their wigs, but I'd go there if I did.

Flexible scheduling, clean salon and great fitting session. I definitely recommend if you're in the…read moremarket for investment pieces

I've always been very happy with the kind and helpful staff at Joi. They are so helpful and I would…read morehighly recommend this salon!

A few years ago, I searched for a Black owned beauty supply store near me and have been a customer…read moreonly here for products since that time. The staff is ALWAYS helpful and cordial.

This beauty supply does not have a huge hair selection, but it's okay if you need some quick hair…read moreproducts. The store is small, but you will receive friendly service. 3 stars

Good selection of beauty and hair products however, the service is questionable. I asked one of the…read moreladies behind the counter to pull a product for me since it was hard to see with the obstructed view and her response was "That ones more expensive". I told her that's fine, and that I would still like to see it. Do you know this lady started to pull other products that I didn't ask for?! Like, excuse me?! The younger girl at the cash register was sweet but yeah... Do what you will with this information.

They literally sold me a $20 hairdryer just for the hairdryer to be broke in four days, besides…read morethat they are very on and off with how they treat customers one time I went in there and they were following me. I can feel myself being watched and I felt highly uncomfortable mind you I am an African-American woman, so I don't think this is the best place for African-Americans to shop, especially after the whole situation across the world we need to boycott

Five stars. From the moment I contacted OT wigs all the way through the process they have been…read moreincredible. Offering me options, knowledge and support. Beautiful options that can fit any budget. Since this was my first visit I started with one and by the time I got home I texted them and the next day they delivered two more right to my front door. No one has this level of excellence any more. I can't say how much I appreciate OT wigs. Xoxo

Olivia is an expert and wonderful to work with finding and styling the right wig. She is a true…read moreprofessional. She is kind and gracious with her advice. Olivia educated me and my mother on wig care and helpful tips in styling. We had a wonderful experience spending time with Olivia today. Thank you!

Laura is amazing! She knew immediately what wig would look good on my Aunt. It was the only one she…read moreneeded to try on! Then Laura shared her expertise in wig care, going so far as to write everything out for us. I can't speak highly enough of her knowledge and compassion! And her prices are quite reasonable too!

I purchased a wig from Laura and thought the experience was okay. However, afterward when I…read morerequested her tax ID to allow me to get medical reimbursement from my insurance company (I am going through chemo), she completely ghosted me. I have followed up multiple times and she has ignored every single one of my emails and phone calls. That was in July and I have since given up on hearing back. This soured the experience for me and left me with picking up the entire $750 cost while I'm already dealing with high costs of treatment (my insurance would have reimbursed me half the cost of the wig). Disappointing considering she markets herself as supporting education for wig care in cancer patients.

Amazing quality wigs. Nothing on the market like it. Cant even tell its a wig and takes all of 30…read moreseconds to put on and take off.

Nicole went above and beyond to address my issues with my wig. Color is good now and hope it stays…read more She has given me 4 free washes so she can monitor the color to make sure it sticks this time, and come up with other solutions if not. I feel bad for not being more direct with my frustration given how open she was to fixing the issue once aware how frustrated I had become.

If you value your money, don't shop here. They jack up the prices. You can get same day delivery on…read moreAmazon for the products and pay a WAY LESS. Check Amazon's price before swiping your card here. Will post a more detailed review when I have time.

It was a fantastic experience. From the reviews I read before we went there, I was pleasantly…read moresurprised. The service was phenomenal! I was able to find everything I needed except for 1 item. Saved me a long inconvenient trip to MD. I plan to absolutely be a repeat customer. I was VERY pleased with my experience at Crystal Beauty Supply.

Do not shop here. The items are UNSEALED BEFORE you even buy it so if you try to return it you…read morecan't because of a clause in the return policy. My mother bought an item and left it in the vehicle overnight, tried to return it the NEXT day and they told her she couldn't return it because it's UNsealed which is exactly how she purchased it. Make sure the item is SEALED BEFORE purchasing!

It's run by rude old Asian people who seem to hate their clientele. I was rushed out of the store…read moreand then called back to sign for my CC. No one offered help and the professional section is a laughing stock. Just crappy drugstore brands with a few Paul Mitchell and Moroccanoil items you could buy cheaper elsewhere. I bought Paul Mitchell Bond Rx but from now on I will get it from Amazon. I'd avoid this dump and shop at Sephora instead.

The owner is so nice! And has a great selection of crochet hair options and braiding hair. Plus…read moreit's great to see a black owned beauty supply store. I will definitely be back

I am so beyond thankful to the owner of Nu'You Beauty, Charlene! She went above and beyond for a…read morelittle more than a week to help me find the hair I was wanting for a style. The customer service, professionalism, patience, and helpfulness is just off the charts amazing! Charlene worked so hard to get the selection of hair (color AND brand, not to mention additional color options) for me in time for my upcoming appointment and I am incredibly grateful. She remembered details about what I had described and delivered exactly that and more! I was so happy walking out with my purchase! Truly a perfect example of giving the customer a great experience. She even provided a local stylist recommendation for the future! Her daughter was also very nice and helpful as they worked to help me find what I was looking for. Will certainly return and will recommend to others!