My hair is thinning so it was time to look for a wig. I stopped in this shop and bought a human…read morehair topper. I was very pleased with it and it held up very well over the past 18 months. I decided to purchase a second topper and visited again a month ago. This topper was the same price but no where near the same quality or density as the first topper I purchased. Before you make the mistake I did, check the density and look at several toppers before you purchase since there are no returns.

I've been in this store only briefly, and I had no interest in buying a wig. What I love about this…read moreplace, and the only reason why I am giving it 5 stars is because of the display case. It has so many horribly wigged manikins that make me cackle every time I pass by them. I really have no desire to purchase their wigs, but I'd go there if I did.

So happy I finally dragged my husband to get me here. I had gone to Bravaras Wig Shops, in Falls…read moreChurch and Fairfax. They have variety, but not as much as Joi's. When I went into Joi's I said, "See what's on my head? I want that, same color, just much more of it. I have long blond hair but lately chemotherapy for colon cancer has obliterated much of my hair. I was starting to look like Rifrak in Rocky Horror. I found a long piece, which fits in over the balding spots on my crown, and long hair in back. Joi did a great job and tweaking the wig to fit my hairstyle, and was so nice and listenend to what i wanted. When I went to the other wig shops, I felt like they were telling me more than I was explaining what I wanted. I felt there were less options for me there. Joi's listened to me right away and catered to what I wanted. She also made really sure I understood how exactly to put the piece on. I left there very happy and glad I'd made the extra drive. The piece is very comfortable, and I don't feel like I'm wearing anything at all.

Flexible scheduling, clean salon and great fitting session. I definitely recommend if you're in the…read moremarket for investment pieces

Located next to the LA Mart off of Edsall Road in Alexandria, this quaint little beauty supply is…read moreneatly tucked away in Van Dorn Station Shopping Center. Although the shop is small, it's very organized, clean, and easy to navigate. The young lady working the register was very helpful. Not a huge selection of hair or products but perfect if you just need to grab a few items. I purchased two Ruby kiss lip products and a small lace front glue, which came up to about $14.

This beauty supply does not have a huge hair selection, but it's okay if you need some quick hair…read moreproducts. The store is small, but you will receive friendly service. 3 stars

Everything goes well customer service is professional, it's a clean and neat establishment, the…read morestaff is very friendly, polite and helpful, they are very organized, they have a huge selection and variety of things to choice from, I laugh with my friends there I've been shopping here since day one of the grand opening, I love this place they always have what I'm looking for, I recommend a special lip stick and gloss to them from temu and TikTok, and immediately it was placed on their order sheet, I will go back in a couple of weeks to see if it's coming yet and purchase many of them.

I shop here about once a month and this woman in the wig section followed me and told me I was not…read moreallowed to take photos in the store. I was trying to pick a wig for a Halloween costume and I texted a friend for feedback and help selecting a wig. I have spent thousands of dollars there over the years. They won't get another dime from me. This area needs more beauty supply stores to meet the needs of the diverse population.

Five stars. From the moment I contacted OT wigs all the way through the process they have been…read moreincredible. Offering me options, knowledge and support. Beautiful options that can fit any budget. Since this was my first visit I started with one and by the time I got home I texted them and the next day they delivered two more right to my front door. No one has this level of excellence any more. I can't say how much I appreciate OT wigs. Xoxo

Olivia is an expert and wonderful to work with finding and styling the right wig. She is a true…read moreprofessional. She is kind and gracious with her advice. Olivia educated me and my mother on wig care and helpful tips in styling. We had a wonderful experience spending time with Olivia today. Thank you!

Laura is amazing! She knew immediately what wig would look good on my Aunt. It was the only one she…read moreneeded to try on! Then Laura shared her expertise in wig care, going so far as to write everything out for us. I can't speak highly enough of her knowledge and compassion! And her prices are quite reasonable too!

I purchased a wig from Laura and thought the experience was okay. However, afterward when I…read morerequested her tax ID to allow me to get medical reimbursement from my insurance company (I am going through chemo), she completely ghosted me. I have followed up multiple times and she has ignored every single one of my emails and phone calls. That was in July and I have since given up on hearing back. This soured the experience for me and left me with picking up the entire $750 cost while I'm already dealing with high costs of treatment (my insurance would have reimbursed me half the cost of the wig). Disappointing considering she markets herself as supporting education for wig care in cancer patients.

Amazing quality wigs. Nothing on the market like it. Cant even tell its a wig and takes all of 30…read moreseconds to put on and take off.

Nicole went above and beyond to address my issues with my wig. Color is good now and hope it stays…read more She has given me 4 free washes so she can monitor the color to make sure it sticks this time, and come up with other solutions if not. I feel bad for not being more direct with my frustration given how open she was to fixing the issue once aware how frustrated I had become.

If you value your money, don't shop here. They jack up the prices. You can get same day delivery on…read moreAmazon for the products and pay a WAY LESS. Check Amazon's price before swiping your card here. Will post a more detailed review when I have time.

It was a fantastic experience. From the reviews I read before we went there, I was pleasantly…read moresurprised. The service was phenomenal! I was able to find everything I needed except for 1 item. Saved me a long inconvenient trip to MD. I plan to absolutely be a repeat customer. I was VERY pleased with my experience at Crystal Beauty Supply.

Do not shop here. The items are UNSEALED BEFORE you even buy it so if you try to return it you…read morecan't because of a clause in the return policy. My mother bought an item and left it in the vehicle overnight, tried to return it the NEXT day and they told her she couldn't return it because it's UNsealed which is exactly how she purchased it. Make sure the item is SEALED BEFORE purchasing!

Well stocked place! They always have what I'm looking for. This one lace tint spray i could not…read morefind ANYWHERE, they had on hand!

The owner is so nice! And has a great selection of crochet hair options and braiding hair. Plus…read moreit's great to see a black owned beauty supply store. I will definitely be back

I am so beyond thankful to the owner of Nu'You Beauty, Charlene! She went above and beyond for a…read morelittle more than a week to help me find the hair I was wanting for a style. The customer service, professionalism, patience, and helpfulness is just off the charts amazing! Charlene worked so hard to get the selection of hair (color AND brand, not to mention additional color options) for me in time for my upcoming appointment and I am incredibly grateful. She remembered details about what I had described and delivered exactly that and more! I was so happy walking out with my purchase! Truly a perfect example of giving the customer a great experience. She even provided a local stylist recommendation for the future! Her daughter was also very nice and helpful as they worked to help me find what I was looking for. Will certainly return and will recommend to others!