Brian was fantastic to work with throughout the mortgage process. He was responsive, knowledgeable,…read moreand took the time to explain every step clearly, which made a stressful process feel much more manageable. He shopped options, answered questions quickly, and was always transparent about rates, fees, and what to expect. What stood out most was how professional and steady he was from start to finish. I never felt pressured, and I always felt like he had my best interests in mind. If you're looking for a mortgage broker who is sharp, trustworthy, and easy to work with, I would absolutely recommend Brian.

Brian was absolutely outstanding, and guided us through the entire mortgage process (as buyers)…read morewith poise and humor. We would absolutely use Brian again if we needed to get another mortgage. Cannot recommand him highly enough!

I had everything I needed a 60,000-down payment, credit score, and a mortgage certificate. I…read moresacrifice everything and, wait for years to get house of my own. They didn't at all help me. They rejected my application, and said I need another down payment of 60,000. A total of 120000. They crush my dreams and I'm still living in hell.

I always pay my mortgage payment early. Try to do it this month and I couldn't access my online…read moreportal. Contacted customer services and they couldn't access the portal either. Then she found out the online site isn't working. Communication about this would have been great customer service...but I guess once you are a customer customer service goes out the window. Wasted over an hour of my time to pay YOU! Do better.

This was the first time I've ever refinanced a mortgage and I couldn't be happier with the…read moreresults!! Terence was the ultimate professional and kept me well informed throughout the process. He made sure all my questions/concerns were answered in a timely fashion and I felt totally reassured I was making the right choice. Not only did I end up saving money on my monthly payment by getting a lower rate with a lower term loan, but he guided me through finding a huge savings on my home owners insurance as well. Terence and his team were also able to save me on my out of pocket closing costs versus the competition!! I could tell Terence was invested in getting me the best deal and 100% recommend him to anyone looking to refinance or for a new mortgage!

From the owner: At Imperium Mortgage LLC, we believe home financing should be simple, stress-free, and tailored to…read moreyou. Whether you are buying your first home, refinancing, or investing, we are here to guide you every step of the way with expert advice and personalized solutions. We provide monthly home reports with insights on interest rates, home values, and refinancing opportunities, so you always stay ahead of the market. Our instant prequalification tool makes it easy to see how much you qualify for and generate a certificate in minutes, streamlining the process so you can focus on finding the right home. Unlike big banks, we offer friendly, one-on-one support with mortgage experts who take the time to understand your goals and the local market. Plus, you can check our competitive rates anytime to ensure you are making the best financial decisions for your future. At Imperium Mortgage, we are more than just a lender—we are your long-term partner in homeownership, dedicated to making your journey as smooth and rewarding as possible. Whether you are planning for the future or ready to take the next step today, we are here to help.

Molly was WONDERFUL to work with! What started as a mere message to discuss the possibility of…read morerefinancing evolved into saving 2% on our mortgage rate and putting money back into our pockets every Month within 48 hours. Molly fastidiously worked on assessing our mortgage, made time to make us a personalized video where she clicked through and showed us our options and gave the pros and cons of potential changes for every scenario all on a SUNDAY NIGHT. I have never experienced this type of excellent customer service in a face to face platform anywhere else, let alone feeling so comfortable and supported in a completely safe, socially distant, digital platform. Among Molly's numerous assets, I truly recommend her for her efficiency, patience, knowledge and her honest, compassionate opinions as you navigate the best plan for you and your family.

Molly is AMAZING. As first time home buyers the entire home buying process was extremely daunting…read more Molly was extremely responsive and patient, taking time to teach us everything we needed to know. She is great to work with and does whatever she can to help you find the best loan for your situation. If I could give her more than 5 stars I would!

Karen Rollins--The Real Estate Rockstar!…read more We are beyond thrilled with our experience working with Karen Rollins! She sold our home in less than three days--a feat that still has us celebrating. From the moment we connected, Karen brought incredible professionalism, lightning-fast execution, and a warm, reassuring presence that made the entire process feel effortless. Karen is the kind of agent who knows the market inside out and wastes no time delivering results. Her sharp eye for detail, proactive communication, and passion for helping clients shine through in everything she does. She handled every step like a true pro and made us feel supported from listing to closing. If you're thinking about selling, stop searching--Karen is the one. We highly recommend her to anyone wanting a smooth, successful, and even exhilarating real estate experience!

Karen Rollings and her team were dedicated and hard-working. In a tough market, they found a great…read morebuyer, came up with strategies that worked for the negotiations, and closed the deal. I recommend this team.

This is my 2nd time refinancing with them. Excellent Customer Service. You can shop their rate…read moreusing their website ivydirect.com and submit the application. Everything is easy and transparent. This time I worked Edwin and he was really helpful, always answering phone and very customer focused. I really appreciate Ivy Direct (and Edwin) for making my refinance process the easiest ever.

Hi Luke, I saw your comment below. I really appreciated your reply. I lost my account ID, cannot…read morelogin as ABC M. I am the abc M (below), and I am the one who gave you one star comment below. The original reason I gave one star was that, I applied the loan from your company, and before located the rate, I called and asked Jade about the interest rate: "whether the interest rate will increase or decrease, since you are a professional agent?" She told me that:"the interest rate will sure increase quickly according to the market." I then locked my interest rate immidiately as 4.00% (2019, Jan or Feb? cannot remember clearly); after that, 1-2 days later, the interest rate kept decreasing. I was so angry at that time about the wrong information the agent provided me. At that time, I hate them so much. So I gave you one star at that time. Today, I saw Luke's comment. I thought that we must have some misunderstandings. I texted Luke, to my surprise, Luke called me immediately. We talked a very long time, and Luke was a very patient gentleman, he explained everything to me in details, which made me realize that I did misunderstand them. And I really appreciated Luke's attitude to clients and customers, and the way they were solving problems. I feel that Luke is really reliable. Generally speaking, the service was good and of high quality. I called you several times, and you replied quickly and efficiently. The loan application process moved smoothly. Miss Guo is not the agent to discuss with clients, but she is underwriter. She treated me as friend so freely shared her opinions with me. I should not give her bad comment. Now the misunderstandings were completely solved, and I really appreciated their working attitude. Today I completely changed my mind. Luke and Miss Guo are very professional, reliable. I give them 100% scores, five star. I withdraw my previous comment, and apologize to them for misunderstanding them. I strongly recommend Luke for business. If you have anything confused and would like to know, my email address is zeh.sun@gmail.com;

"I have been referring friends and family to Brent Mendelson since my first home purchase in 2014…read more I called him again in 2019 to make sure we were financially sound to finance a new home. He helped me make sure everything was in order and in 2020 Brent helped us finance our second home. Then again in 2021, he helped us get an amazing refinance for a much lower rate. Brent is by far the most knowledgeable, professional and honest mortgage broker I have ever worked with. His personal attention to detail is a great comfort to me. He knows the ins and outs of the VA loan and we received the best possible rate in the craziest of Covid times. I have the utmost confidence recommending Brent Mendelson at Capital Bank knowing that my friends and family are handled with exceptional customer service and professionalism."

Was interested in refinancing so I did some research and also gave Brent Mendelson of Capital Bank…read morea call. Brent was responsive, explained the process, and made it super easy to get a great rate with low costs AND help us to quickly close on our refinance. The only disappointment - we weren't able to beat Brent's 9-day start-to-close record! The Capital Bank website and portal to support the loan process were also user friendly and quite good. If I have ever have home financing needs again I will be sure to look at Capital Bank again and/or call Brent Mendelson. Full disclosure - this is the second loan where I've worked with Brent (first was for first-time home buyer house purchase). If you cannot tell based on my repeat usage I would highly recommend that anyone interested in a home loan reach out to Brent. If you don't have a loan guy, Brent should be your guy!