I'm a little concerned as a new patient with my sweet Husky puppy, Fenrir. We attended his first…read morevisit about a week ago. We voiced our concerns and needs and were given a solid quote, nothing much additional was done, yet we ended up paying quite a bit more and I'm still not sure why. We were told by the tech we would receive a flea and tick sample as part of our service and did not. The Vet was very kind to us and our puppy, I appreciate that. However, upon checking out we were told we would have to come back in three weeks and every month after basically and I'm assuming we will be paying around the same amount each time. This sounds a LOT unnecessary to me. Has me questioning the motives here. Are we here to help my puppy or here to make a lot of money off of me? I've never had a veterinary experience that required so many visits for routine care at such prices. Now I'm wondering if we should switch to a different animal hospital??? On top of all of this, I received a call a couple of days after our visit and was told that our following visit would be moved to another location?? Across town..? When we chose this clinic based on the location itself and the fact that it is so close to our home. Also, we had to administer the wormer to our puppy ourselves. A simple process, but why couldn't they do it themselves? It's not like I didn't pay for their services? Is this routine? Ok, fine. Doesn't seem professional to me.. Now I'm questioning everything here based off these other reviews I've read today. My goal is to get the VERY BEST CARE for our puppy. Cost is not the issue. But draining my account is not exactly what I had in mind. When I talk to my friends and hear what they are paying elsewhere for better services, I'm feeling a little used... I'm not convinced we will stay yet. If we do it will be solely for the Veterinarian and her professional care and kindness. Thanks Dr.Hooper. Other staff members were not as kind. Unfortunately-

I have been with this vet since 2007 and never thought of leaving. The past couple years I watched…read morea decline. Yesterday I brought my dog in for a nail trim. Pulling into the congested small parking lot the car in front of me took the front parking space and I found one by the dump trucks. Once inside and checked in I watched the lady come out of her car and walk in, I noticed she was an EMPLOYEE. I turned to the receptionist and asked " you allow your employees to park in front and don't leave those spots for your customers?" The receptionist looked at the car then back at me and said "yep." I'm done.

Great spot. I took both of my pups for a yearly check up and the vet was so good with them. They…read morewere very helpful and were able to refill our flea/tick medications that day.

If you need a Veterinarian and Vet Techs that care, listen, and respond without being patronizing -…read morethis is your place. No upselling or encouragement to spend more money than you can afford. We love our dogs and appreciate the kindness and consideration Dr. Torres and all of the Techs have shown us. It's sometimes an emotional and gut wrenching decision to treat your pet - we all want the very best for them, but not all of us have unlimited income and time. Dr. Torres takes the time to explain cause and treatment - as well as an estimate for care, all with compassion. We just moved here and feel like he's the best Vet we've had in our years of having all sorts of pets. The Techs are equally considerate with us as well as our dogs. Such a nice experience when we're there - for us and our pups.

What went well? Front Desk, Triage Tech, Michelle, and Dr Griffen fixing my 11 yo female BT, who…read moregot her ear chomped by my 8yo BT. Worked me in, explained options with immense detail, answered the question "what would you do?" Thought this was a brand new place, due to how clean it was, nope it's 5 years at this location. Awesome staff, friendly, caring, empathetic. Strongly recommend them to anyone in Bentonville looking for a new vet

One of the worst animal clinics I've ever been to. The assistant that checked me in had a…read morehorrendous attitude. Between her and the vet who came in to fill in for Dr. Griffin, they wasted my time and I was disgusted by how they handled my pet. My pet is dead now, and they definitely did not help the situation and if anything, made it worse. I can't believe this location employees people like them.

Dr. Huber is one of the best vets I've ever met with! She was very knowledgeable and explained…read moreeverything very clearly. My little Chihuahua was very comfortable there. They did not try to push any procedures or medication's/supplements and were very honest about everything upfront so no surprises! I highly recommend Dr. Huber and her tech Chelsea!!!!

Staff is rude, and the veterinarians are only concerned with up charging your appointment. Charged…read moreme 96 dollars to WRAP my Yorkies shoulder, it fell off 30 minutes after we got home, went back the next morning and they said it doesn't need to be wrapped but would not refund me the money they charged to WRAP it. Do not use this Veterinary clinic To Osage- do not respond with your weak apologies then turn the blame on me like you've done to every complaintant. Poor business By the way I wrapped his shoulder for 9 dollars And found a new vet

Faithful Friends has been taking care of our dogs for 9 years. Everyone there is so caring and…read morecompassionate. Dr Young is GREAT!!!! She went above and beyond helping Abby with her infected pressure sores!! She researched new innovative treatments that helped Abby recover so quickly. We are blessed to have Dr Young as our vet!!!!!

Dr Robertson is amazing! Our pups are well taken care of and everyone here is friendly! Even if you…read morehave an emergency and need to be seen on a Saturday. Wonderful vets!

Multiple vets, which I think is good, excellent communication, easy access from I-49. I have had…read morethe experience of a wonderful AAHA accredited practice in St. Louis, and this one meets that level of expectation. Dr. May gives detailed follow-up and works to get to the heart of any issues with your pet.

My parents have been taking our pets here for 8 years! We have 8 dogs total and the staff have been…read morenothing but kind, caring, and loving to our babies! Absolutely adore all of the staff and their sweet receptionist Lynn! They are also so organized and professional! I recently became a dog mom myself and am still learning a lot, but Dr. Layla was so sweet and made sure I was comfortable and well educated when it came to caring for my baby girls! She is a true gem! Absolutely love this place!!!

The people here are very nice and take good care of our dogs anytime we're here. This place is also…read morevery affordable. I would definitely recommend!

if I could give a 0 I would. This vet clinic is HORRIFIC!…read moreMy 6 year old Pomeranian had allergies and has had an allergy shot for the last three years with no problems. They gave her the shot and we proceeded to checkout. Their Internet was down so they told me they would call for payment. They called I got the payment taken care of and they said it looks like Coco is due for her rabi shot. I asked it there ANY adverse reaction to that and they said absolutely not. So I took her back in and they took her in a back room to give her that. By the next day Coco wasn't the same dog! She is having what I call spasms in her head and upper body. To make matters worse I went in for hip surgery and I have to watch my baby in pain. DO NOT TAKE YOUR BABY TO THIS CLINIC. ALL THEY WANT IS YOUR MONEY. IT IS HORRIBLY DIRTY. YOU CAN SMELL URINE THE MINUTE YOU WALK IN. THEY LIED TO MY FACE!!!

I brought my dog to this vet, and we sat for an hour in the triage room - Nobody ever came. I had…read morean appointment not one person came in to look at my dog after an hour of waiting. I got fed up and went to the front and told him that I'm leaving. We had recently brought our dog in because she was urinating blood and they said nothing was wrong with her and sent her home and we discovered she has a very large swollen area on the right side of her ribs so we are concerned that they didn't notice that - Why are you accepting appointments? If you are not coming to visit your patient? I've been waiting an hour. This is unacceptable. We will not be back to this vet again.

Out of town & baby got sick. They took care of her like family. Love them!! Got us an appointment…read morequickly & got her feeling better!

I am writing this review to warn other pet owners about the poor handling, high-pressure sales…read moretactics, and inflated pricing at this facility.Incompetent Pet Handling: When the vet tech came to pick up my dog, they handled him completely inappropriately. Despite me just explaining my dog's injury, the tech picked him up like someone with zero proper training, causing my dog unnecessary pain right in front of me.Fear-Mongering Tactics: The vet used ridiculous, high-pressure sales tactics. She went completely over the top, listing every single thing that could possibly go wrong in the future to scare me as much as possible. My dog has arthritis; he just needed an anti-inflammatory and pain management. Diagnosing future hypothetical diseases just to drive up fear makes no sense when a animal is currently hurting.Aggressive Upselling: I explicitly stated my budget and declined a "laser treatment" that lacks strong research and won't fix my dog's immediate issue. Instead of respecting my decision, the staff continued to push and push the treatment. It was incredibly inappropriate, annoying, and deeply disrespectful of my boundaries.Exorbitant Pricing: To top it all off, the prices at this facility are higher than anywhere else you will find in Northwest Arkansas.If you want a vet that focuses on treating your pet rather than aggressive sales and overcharging, look elsewhere. My one positive note here is that the veterinarian was a competent person. I just don't like the fact that they're trying to get their bag off me so aggressively. When I say no, I mean no.

From the owner: Urgent Vet Care When And Where You Need It!…read more Located In Bentonville, Our Premier Walk-In Facility Is Easily Accessible When The Unexpected Happens. If you’re looking for an urgent care vet in Bentonville, you’ve come to the right place. At Animal Urgent Care of Bentonville, we provide an extensive array of veterinary services tailored to cater to your pet’s needs right when they need them. Our team is skilled and dedicated, providing everything from x-rays and ultrasounds to in-house tests and immediate attention. Armed with advanced technology, we’re devoted to delivering compassionate, top-notch care for your furry companions. We provide care for non-life-threatening conditions that may happen after your regular vet is closed. We’re here to provide the urgent care your pet needs when it matters most.

We have been regulars for years and at first had no complaints...until they expanded. Once they…read moreexpanded, the customer service went out the window and the prices sky rocketed. We were quoted up to $1,000 for a teeth cleaning for our chihuahua!? This office will bleed you dry if they can. Every test known to man will be suggested even if it's for a simple itch or excessive scratch. We also noticed a decline in the care of our furbabies. If you are looking for vets that truly care about you and your fur babies, instead of money, this is not the place. Sadly we will be searchig for a more affordable and compassionate vet to care for our furbabies.

My cat is only worse off as now he has suffered another 2 days with no answers and I am out over…read more$800. Total thieves. I have never received such poor quality of vet care.