Very impressed with BMB! So impressed that I'm leaving my first review!…read more As a last minute Christmas gift, I wanted hats embroidered for my SO's parents. I came to BMB 4 days before Christmas and the hats were done by mid-day the next day with no rush fee. They do very high quality work and have a great selection of hats to choose from. Affordable, as well! The lady I worked with was so helpful with designing the hats and made sure I was happy before I left. So happy, in fact, I ended up getting 5 hats because I knew the whole family would want one. I'm very satisfied with the quality of work and would highly recommend them!

I prefer to wear a uniform shirt to work everyday. Since I work at a "non-uniform" elementary…read moreschool, I usually have to get my own made. For next year, I wanted all new shirts with my own unique logo. I searched the internet and found several companies that could do the job. I was surprised to see BMB Stitch Factory come up in my search. I was even more surprised to learn that they were located about two miles from my home. Instead of ordering on-line, I dropped into their storefront to meet with them and see their shirt selections in person. The lady I worked with there was awesome. She helped me find the shirts that would give me the best comfort and service as workshirts. Then, she even stitched two samples of my logo on black fabric so I could actually pick bettween stitiching styles and see what my shirts would look like before ordering. I liked the sample and ordered ten shirts on Monday, June 28th. They were ready to be picked up four days later, but I didn't get there until today. The shirts look fantastic. The price was fantastic. I will use BMB for all my future custom embroidery needs now because they are affordable, they do an excellent job, I can see and touch the merchandise for quality before selecting it, and the finished products are ready really fast. I plan to get some hats with the same logo for when I go out on duty. Maybe I'll get a jacket made for cold days. Who knows? When you need something embroidered, please drop by BMB and let them show you what they can do. If you do, tell them Jim Baker sent you. I don't get a kickback, but I want them to know that I am speaking highly of them.

total frauds beware they steal your money. I made an order down payment after a month or a month…read moreand a still cards so I asked for my money back and they said I couldn't have my money back. Total jerks find a better place this rat hole

These guys know what they're doing. They got the shirts done and they look good. Good quality print.read more

I had patches sewn on a backpack for my Marine. Not only did they come through with fast, next day,…read moreservice during a busy Christmas season, but I was stuck at home and was not able to pick it up so they delivered it to me. Talk about going above and beyond for customer service. They will definitely be a company that I will recommend and continue to use for their great business. The results were absolutely magnificent. My Marine was over joyed when he received his backpack.

Very disorganized and disappointing company. There were different sizes and number of shirts for a…read moregroup specifically written down on their receipt given to us. When it was discovered we were given different sizes and not all the number of shirts ordered, they stated that they ran out of a size. Then they stated they didn't have a copy receipt but we do! It would have been ideal to TELL us before stiffing us as if we wouldn't have noticed. We will stick to on base.

Had so much fun here. As out of towners, we always look for local yarn. The amount of local yarn…read morewas good the service was GREAT! Would totally be giving them my paychecks if I lived local.

Yarnivore 1/6/2026. 1…read more Happy New Year to me as I dusted off my knitting needles and bag which has been hibernating these 5yrs ¯\_(ツ)_/¯ The store is absolutely lovely and has a large and varied selection of yarns and all things knit/crochet. I opted for a class to help me jump back in to my long lost hobby. Suzy teaches 12pm-2pm and invites us to bring any questions or projects we need help with. She was a delight to meet and helped me remember things I had forgotten from projects I had left unfinished as well as start a new HAT with a new wool yarn that I bought at the store. Cathy helped me at the counter and was so very welcoming and kind. She invited me to wait in their sitting area which is super cozy. I was surrounded by example projects and even a knitting "bowl-stand-table" that was hand made wood from a local wood crafter. I included it in my photo of the sofa area. It is so pretty. I'm satisfied with my class today and have knowledge to finish what I had started and a new project on my circular needles Thanks Suzy and Cathy for your help today. I look forward to visiting again. ~LindaD

I had an amazing experience at National Embroiders. They…read moreare very attentive. I have used them for Jackets, shirts and pillow and they all came out great! I highly recommend them

I called them today to get service as a new customer. I first checked their site and it clearly…read moresays " no setup charges" clearly in their home page. However, the lady told me they charge $50 to digitize the logo and no setup charges. This is just a way to call setup charge a different name. All other companies I called charge a setup fee $50 which includes the digitizing. It's the same thing. However, they want to call it a different way and you end up paying the same fee everybody else charges anyway.

Owner lost my number, had to call myself and check on order days later... Completely ruined my…read moresweater & put ugly block letters instead of CURSIVE.!!! Like I asked for. DO NOT RECOMMEND Owner didn't seem to care and just said oh well. I can not charge you for it. Plenty of other shops around the same street. Do Not Go Here!!!!!!

Great customer service and fast turn around!! I made contact via email about a quote; wasn't sure…read morewhat I wanted because I was scared of cost. They contacted me back, I told them what I wanted, and were able to help, with limited time too and at a great price!! I picked up my shirts today and they looked amazing. One had a spot on it, they apologized profusely and even refunded me the amount of the shirt. I absolutely would choose them again and again!! Thank you!!

We dropped off 2 suit jackets that needed to be altered and were told they would be ready on 7/12…read more They weren't ready on 7/12. On 7/13 the owner said not ready, come back tomorrow. On 7/14 he said tomorrow for sure. On 7/15 I wasn't able to reach him on his business line, there was a recording saying he wasn't accepting calls at the time. He had given us a very small piece of paper that included his cell phone number. I tried that number and it also said he wasn't accepting calls at the time. On 7/16 I tried the two numbers again with the same recording, saying he wasn't accepting calls. My husband went to the location and was told they weren't ready yet. Tomorrow for sure. On 7/17 my husband went to pick them up and amazingly they were "ready". My husband tried them on quickly, assumed they were OK and left. He tried them on again when he got home and we noticed that one jacket had a shoulder that drooped a little and the sleeves had not been hemmed, with the chalk mark still very visible. We took it back and were told it needed an extra shoulder pad, just needed some taking in and he could fix it - we said no more! We would never leave anything there again. We insisted on some of the money back that we paid in cash when we dropped off the two jackets. He gave us $60 back out of $200 and we took the jacket to a reputable tailor. I would have had more patience but this man blocked my number from BOTH his business phone and his cell phone. That is a very bad way to run a business.

If I could leave less stars I would! Horrible tailor! If you want to waste your money and your…read moretime, come here! Took 2 days to sew on 2 clasp on my pants and charged me $15 only to have him tell my fiance that he needed another additional hour to do the job. An hour later came back to a botched job which I will now have to take to another tailor to fix. He then offers to fix the work but it will take an additional day. Came in to pick up next day just for him to tell me he's busy and that he needs another day at which point I just asked for my pants back. He offered no refund for the botch job or the inconvenience. Horrible tailor and customer service! The place is a pig sty! Do yourself a favor and save yourself the headache and your money.