We used HappyNest a couple months ago because our washer broke. I am a super busy working mom so I…read morewas really hoping I could love this service and possible use it often. However, our clothes came back with black stains all over them. No staining item was ever found in the laundry, I checked pockets beforehand and I was not notified by anyone that an incident occurred. They just folded my extremely visibly stained laundry and gave it back to me with no care or communication. After I reached out, they offered to rewash the clothing which I obviously said yes too. It didn't work, the damage was permanent. They asked for pictures, receipts and links to all the clothing damaged and I was extremely optimistic they were going to reimburse me... it is their policy after all. I was delighted they were a genuine, authentic and caring company. But after WEEKS of having me jump through hoops they said no refund would be issued, and that their form of compensation was the "free rewash" they offered to me ... the free rewash that didn't work. They refused to abide by their policy and reimburse me for the clothes that were damaged in their care. I had to go out and buy our family all new clothes. I have never felt so dismissed, and uncared for by a company I had used to help me. I ended up just giving up on getting a refund because they kept emailing back saying the stains were somehow my fault. Super disheartening. Save your money and go somewhere local that cares.

Good day; went to the coin laundry on 930 blanding blvd. Some business uses this place the are…read morecalled Happy Nest Laundry. 1st of all they were using all the washing machines, the girls working for them were rude and taking people's clothes out without permission and leaving them in the baskets. I littarelly had to tel them Do Not touch my clothes I will be back. As I watched them for several minutes while they do that. So disrespectful and selfish. Don't use this facility or use Happy Nest Laundry. I've seen how they wash customers clothes.

Personable service pick up and delivers when cleaning is complete. Will definitely recommend and…read moreuse again

Everything went great! Ava was on time and very responsive. She enjoys her work and is very…read moreefficient. I am looking forward to working with her to get my house into shape.

Great prices, Good Quality, Swift Service & Never had a Problem! Tell them Ron sent you cause I'll…read morebe there tomorrow!

NOO! The manager "George" here is awful, his employees agreed. My 160$ pants were somehow ruined. I…read morewas given the phone to speak to him and he was incredibly defensive, blamed me, and wouldn't let me speak. Do not come here.

I recently had the pleasure of using ITSWASHDAY's Wash, Dry Fold service at 3637 Park Street,…read moreJacksonville, FL, and I couldn't be more impressed! From the moment I scheduled my pickup, the service was seamless and professional. They picked up my laundry within hours and returned it 48 hours later, perfectly clean, fresh, neatly folded and hung!! The convenience of setting pickup and delivery times through their website or app is a game-changer. The staff is incredibly friendly and attentive, ensuring that all my special requests were met. The owner operator Chris is a rockstar at making sure his customers are treated like family. The facility itself is spotless, with modern machines and a cozy atmosphere that makes it easy for those who choose to do their own laundry. What truly sets ITSWASHDAY apart is their attention to detail and customer satisfaction. They even communicate with me by text message, which is great for me, because I just don't have time to answer long drawn out phone calls.. I highly recommend ITSWASHDAY to anyone in the Jacksonville area looking for a reliable, efficient, and friendly laundry service. Lesser companies are a little cheaper, but I've always had issues with the other guys not following my requests and my laundry coming back looking like I sent it out, dirty and wrinkled. I've tried the rest and now I only use the best, Five stars to ITSWASHDAY!! It's a great value to me because my time is valuable and now I don't have to spend it on folding clothes anymore. Thank y'all

Before I had a washer and dryer, I could always count on this place. Clean, reliable, and friendly…read morestaff. Now, whenever my washer or dryer decides to quit on me, I look forward to coming back here for the wonderful staff. Also spent a good bit of time staring at the fish tank.

1) Super Clean 2) uses credit card…read more 3) all size of machines - S,M,L 3) uses gas to dry so everything dries super quick 5) attendant was very friendly and helpful This will be my laundry mat while living in Jax!

This is a very clean kept with good customer service and the machines work very well!read more

The service that you will receive is excellent very friendly no complaints at this timeread more

i don't know if they recently changed ownership but I've used this dry cleaner before with no issue…read moreuntil this week. I dropped my items off on Monday and the gentleman seemed confused about pricing, how long it would be and how to fill out the slip. I came to pick up Wednesday and he couldn't find the items of the customer ahead of me. Then he couldn't find my items, asked me to come back in an hour, which I did, and he spent another 30 minutes trying to find them. I got my items, but wouldn't trust to leave things with them again.