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    Emerald Coast Inspection Services

    5.0 (3 reviews)

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    Dr Roof

    Dr Roof

    2.8
    (19 reviews)

    They put in skylights. There are problems with those skylights, but the main problem is that they…read moreseem to leak. I have paid three times for this company to repair the leaks in my roof. The last time was the cheapest, just under $800 to replace the boots on the vents in the roof that they said were the actual cause of the problem. Then it rained a few days later and the roof leaked in places it had never leaked before. Sometimes I have had to call several times to get a response, and then weeks go by before someone actually comes out. Each person who comes out has a different idea about the leaks. They do not seem to talk to one another or to review the photos or other evidence other workers have collected. They do assure me that it's fixed and they do bill me. The billing is fast. I suspect someone calls when they have nothing else going. I realize this review makes me look gullible and stupid. That's my excuse. But the roof still leaks.

    So I called Dr. Roof to come and install two cages over our roof vents which we had already…read morepurchased. Squirrels were accessing our attic through the roof vents. An appointment was set up for a week later and that morning, we get a call that the technician was ill and would come the following week. He showed up and was literally here for about 5 minutes and proceeded to tell us that he needed to order shingles and bring his crew and we would get an estimate the next day for the total cost of the work. My husband said to him "this is not going to cost me $2000 dollars is it?" and the guy looked at him in shock. Fast forward a week later and we have no estimate. I called yesterday and suddenly I have a bill for $250 for this technician's service fee to view the job (for 5 minutes!!!). When I call to ask about the estimate as this $250 will apply toward the job if I hire them, I am told that I do not get the estimate until I pay this $250. That was never mentioned to me on the initial call or by the technician when he was here. So I basically told them that I am not paying for this until I see the full estimate. I'm not stupid -- I know a pack of shingles costs between $35 to $45 and he's telling my husband he needs to come back with his crew? It's two small little vent covers which I've already purchased and they were not cheap?! I don't get this, but particularly the bait and switch tactic and nobody told me I had to pay to get my estimate. I fully expected to be upsold or told I would need a roof replacement because that is what these guys are in business for, but to withhold an estimate on a tiny job -- and I told them at the outset -- this is a small job and I don't know if you even do this type of job and the guy who answered the phone said he never heard of covers for the vents before -- so how experienced can these roofers be? I'm still waiting to see if I see the actual estimate and will share the amount for laughs and giggles because I'm sure they saw my house and figured they could charge me a fortune, but I'm a New Yorker and am very street smart so I don't get taken advantage of at all.

    TerraFirma

    TerraFirma

    3.9
    (118 reviews)

    Our house is built in the SW hills of Portland originally in 1938, with a 2003 addition. TerraFirma…read morewaterproofing product has been a significant update to a shoddy home remodel that the January ice storm exposed. After this unexpected remodel and damage was exposed we had a delay of several months to get on their schedule. When the project date arrived, they showed up on time, cleaned well after the demolition/addition of interior floors to allow drainage and a sump-pump. My original review (4 star due to not adjusting the cost when less product was used) they owned the mistake and recognized their communication gaps. I do appreciate that attention and feel more confident in the company. I look forward to many years of DRY basement/master bedroom living.

    Living in a 30-year-old home for the past two decades we've had several phases of upgrades, but one…read morething has always been absent from a 10x10 slab on our back porch: a hot tub. So, this summer, we decided to move forward with the plan to be "soakin' for the holidays" three months away. The only thing standing in the way of that dream: the slab and its neighbor had sunk a few extra degrees, roughly three inches, at the far edge. We were going to need to shore up and permanently stabilize this slab if our hopes of the (3-ton when filled) tub were going to materialize. I made a quick call to Terra Firma and they had an estimator out within a few days. The pricing was reasonable and had the standard 50% up front 50% when complete-type contract. Casey arrived spot-on at 8:00am yesterday morning and began doing his magic (the process involves boring 1/2" holes through the slab, then using high pressure and heat to inject a molten expanding foam under the slab.) The foam is rated to support about 5 tons (10,000 pounds) per pound of foam material, and....100 pounds later that whole slab is back to following the prescribed slope perfectly, raising almost three inches on the sunken side. He did a great job and was a great rep for the company, explaining what little was left to explain. He kept me up on the status of the (4-hour) job as he went along--because our slabs had previously cracked, he had to gently lift it up in small sections so as to not have the sections separate further. Perfect job. 24 hours later and the patched holes have dried to almost-invisible (see photos). Unless you know what you're looking for, you can't even really see that repairs were made. Now I just need to fill in the pre-existing cracks with concrete patching caulk and we're ready to schedule the hot tub delivery! Yippee! Thanks Terra Firma!

    Emerald Coast Inspection Services - home_inspectors - Updated June 2026

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