Needed new water heater, got quotes from Fusion and Home Depot. HD was 20% less BUT only quoted…read morethe water heater and the install with the caveat that any addition items or work would be added on. I've worked with HD before, and have had no issue, so I think they are fine I have no beef with them. Fusion gave a detailed quote of all items to be replaced and the model of water heater. The quote included new water hoses (stainless steel) , new gas hose, new earthquake straps, the addition of an expansion tank (which I think is now required for code). Everything that the job needed was on the quote. Baring unforeseen issues (which happen) I knew exactly what the cost was going to be. Some of the items may have not absolutely needed replacement, but you don't want a $30 hose to ruin a $800 water heater (which is what happened to my last water heater and why we are here today). The solution provided was complete. HD may have had a less expensive quote, but it would have gone up, so I think in the end HD was not really a better price. Given the good reviews online and detailed quote at what I felt was a fair price, the job went to fusion. From inquiry to initial response was very quick, a couple of hours maybe. All communication was timely. Install date was set for three days after my inquiry. The day of the install they were a little late, but I got a text communicating that and an arrival time. I appreciated that very much. When they showed John introduced himself, very polite, nice guy. Then they went to work. They completed the job in a few hours. They left the work area clean and removed the old water heater. The install was beautiful, I know it's a water heater, but damn it was a clean install. Fusion gets five stars. There is no aspect of this job that I can suggest a need for improvement. Price: Five Stars, since the price was close to HD, I feel that I paid a fair price Communication: Five Stars, responsive and let me know they were running late Install: five stars, you can just tell that they paid attention to detail and did a clean job. I feel that I didn't pay a premium for that attention to detail. Attitude: five stars, John's a really nice guy Thank you Fusion, I really appreciate the quality of the job you did.

John is extremely knowledgeable, communicative, and willing to research the unknowns on a project.read more

If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

Due to a plumber error with Cornel, it resulted in $40K of damage to my home. The claim is in…read moresubrugation, but in the meantime, my home insurance has gone up $1000 a year and now other insurance companies will not consider me for home insurance. The one company that will will take me on will not write in a water sewer backup clause, and there is no way I would not have that coverage. Due to the bathtub faucet not being put back together correctly, I had flooding in my kitchen, bedroom closet and master bathroom. Because the tile could not be matched, the entire bathroom had to be redone. Not only did I have 6 months of disruption/construction in my house, I'm now going to pay more in insurance and I don't have the ability to change my insurance without high risk to me financially. I do not recommend this company. Nobody ever reached out to me after the damage, however they did call the Flood Pros without telling me that they had done so when I called in a panic on a Saturday night. The initial reason I called them was to fix an bathtub faucet that was dripping in the tub, and I ended up with a disaster.

Every part of our experience with All Pro was just great ... their receptionist was clear,…read morecommunicative and warm, and the plumber Kaleo was definitely a master of his craft, and he went to the trouble of explaining what needed to be done in great detail. Their estimate for the work done was far more reasonable than the other plumber who came by. Kaleo made sure to take care of both the initial blockage we called about AND some other problems waiting to happen with our kitchen sink (that he addressed and repaired as part of his work under the initial estimate). In short, if you want a master plumber at your disposal, true value and a great experience, All Pro is the way to go!

Kaleo was right on time, very friendly, and within 20 minutes I had a new faucet! We will be…read morecalling them for any other work we might need.

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

I've been pleased with Craftwork's approach to different situations, and the solutions they've…read moreimplemented, from my first contact with the company. I have spoken with members of their team a number times about what they offer, and I am continually impressed with their knowledge and willingness to answer my many questions. Because I have 6 large dogs, it is important for me when choosing a service company for my home that they will be aware of their surroundings to prevent any husky escape events! I have confidence that they will always be considerate of my property and the animals, and my dogs will be kept out of harm's way. That is so important to me. It is time to schedule my water heater service maintenance to keep it as efficient as possible, and I will be calling Craftwork.

I needed some help with a punctured by a nail street to home copper pipe. I was able to schedule…read morethe job in just two days. I liked how the repair was done, quickly and for a competitive price. I've no complaints about the quality. It involved making a cut in the wall, they swiped debris before leaving. There was one minor hiccup with the company being too picky about my non-standard (not gmail, yahoo etc) e-mail domain. They wanted me to prepay the job because of this but I refused and we agreed I would pay the travel fee as soon as the plumber arrives and the rest after work is done.

We had our yearly tune-up and inspection on the system that they installed and Miguel was…read morewonderful! He did a thorough job of testing the system and reporting back on the state of the parts as requested. He even let us know about how things are looking in general underneath the house (since I'd rather not go down there) and provided great pictures. Very pleased with the initial install and on-going maintenance!

I was considering to add ac compressor and condense coils to my existing furnace and ductwork. I…read morecalled Sky because the company name is on a sticker on my furnace when it was first installed. After the Sky technician had spent much time looking at my furnace , I was being pressured to buy also a new furnace in order to make sure the ac compressor and condense coils will be able to work properly. While my furnace has just been checked and tuned a year ago and was working great, I was not convinced by such pressurized cross-selling tactics of the Sky technician. It was a lot more than what I want to spend and thus no deal. The story did not end there. When winter came after that meeting with the Sky technician, my furnace seemed working inconsistently. It got on and off frequently and barely blowing out the warm air. Then this second winter begins and the furnace seemed dying with only the first 2 burners lit and not the last burner. I checked on Google and YouTube for the probably cause and discovered that the last burner was off alignment when the flame became unable to hopover and stays on to heat up the air flow. I learnt to fix it DIY in about 15 minutes. I suspect that the furnace was trying to repeat to me the recommendation to replace it by that Sky technician. Beginning with looking at paying a few thousands to add ac to an inflated kill all price quote of way over 10 grants, I am back to square one of not spending a penny on any cautionary tales of salesman. The evaluation service was below expectations and certainly bad sales quality of negative value. Zero trust. Too bad !

Update after 2 years: all work great. No gas leaks…read more I need to add more characters for the review to be updated

Kaine is amazing. He is very accommodating and friendly. He always goes above and beyond to look…read morefor the issue. He fixed our hot water heater, same day service and no hidden fees. Would highly recommend him for any plumbing issues.

Efficient, good communication, would hire again…read more Accomplished 2 jobs in one hour (replace garbage disposal, replace toilet fill valve). Asked for pictures to help them prepare, went right to work when arrived.

I'm a little slow with my review... About two years ago Dean installed my new free-standing bathtub…read morein my new house and did a great job. Since then they have been out a few times for plumbing issues in the kitchen as well. They are very professional and reasonably priced. I will continue to use them for all my plumbing needs and I highly recommend them!