I walked in with a photograph of what I wanted... An AI version so it wasn't difficult to see…read moreexactly what I was after. I have had long hair for most of my life, but at 65 --and as a "fresh" widow :*( I felt I needed a change. So I went for a page--boy... Stylish, short at the back; long at the front & shaggyedy bangs... I was introduced to a lovely Korean woman who spoke no English, however she gave me one of the best haircuts of my life. She was a perfectionist. She spent an hour and a half on my cut and beforehand massaged my scalp & neck so intensely & expertly that I was in ecstasy before the shampooing began (!) The cut was perfect... now I need to get back and I hope that my lovely nameless Korean stylist is still there....

Very professional salon friendly and there is even a sexy latina lady working there .I highly…read morerecommend this salon

I am so pleased to give Emerald Day Spa an excellent rating. I have been a client there for the…read morepast 6 years and I cannot speak highly enough of the service provided. My aesthetician, Paulo, is charming company who is a perfectionist when it comes to skin care. The atmosphere is relaxing, friendly, and casual; the location at Cedar Hill and Hillside is conveniently located ....not downtown, but 5 minutes from my North Jubilee home. I would not consider going anywhere else! Keep up the excellent service; Emerald Day Spa is A real gem!

Not a good experience…read more I don't write a lot of reviews. I tend to write them when an experience is either really amazing and I want people to know, or it's really not good and I don't want people to have that experience. For context, I've had a lot of facials in my life-- too many to count. I'm new to Victoria and can't get to my longtime facialist on the mainland for at least a few months, so I decided to try to find someone good in Victoria. I thought to try Emerald Day Spa because of all the good reviews and awards. I specifically booked an extraction facial. When I was asked by Parisa, the facialist, if I had any concerns or things I wanted her to know, I said I was there for extractions, most importantly. I asked if she could turn on the light so I could show her specifically what I wanted her to pay attention to. She said no, that she would look at my face when I was on the treatment table. This struck me as odd, because I can't look at my own face when I'm on the table, and how can I be sure that she's seeing what I need her to see?? Next, after I'd changed, she took forever to come back in. I started calling out, "Hello! I'm ready!" but she did not return for at least five minutes. It was bizarre and stressful. Then she asked if I was comfortable. The towel I was lying on was really old and rough, and I asked if she could remove it. But instead of just taking it off, she left again for another five minutes! Once again, I called out, "Hello! Hello!!" She finally came back in and I said, "Wow, that was a long time just to take away a towel." Then, she didn't remove the towel and instead put down a sheet. This was okay, but to lose ten minutes of my hour and fifteen minutes while I was lying there, cold, was weird and unpleasant, to say the least. When she got to the extractions, I again said that I wanted to show her what really needed extracting, but since I had no mirror and I was now lying down, I couldn't be sure that I was pointing to the right things. She told me she saw what I was talking about: white heads on my nose, an enlarged pore that gets really clogged, and most importantly, a very large white head by my ear that needed to be punctured, drained, and extracted. I repeatedly pointed it out to her. She started the extractions with a small machine, and then said she was missing something and left again! This time leaving the door open!! OMG. Any relaxation I'd achieved was torpedoed as I heard the people in the hall walking by, talking, and I worried that someone else would come in. Back to the facial... Like I said, I've had countless facials, and I know what extractions feel like. She was NOT doing extractions. She continued moving the little machine around my face. I'm sure it was doing something, but it was not getting out whiteheads, blackheads, etc. Then she got to the area with the very large blemish. She futzed around a bit with the machine, and then said, "It's all cleaned out." Well, let me tell you, the big blemish is still there, as are the white heads on my nose and the clogged pore. It's like she did NO EXTRACTIONS AT ALL. No joke. Now I need to find another facialist who can actually do the extractions, or make the trek to the mainland. And I'm out $183 for something that did not do what it said it would. Perhaps there are other treatments that are good. I'm guessing that with all the rave reviews, other folks have had good experiences. But let me tell you, an extraction facial with Parisa is not why this place is winning awards.

I had a haircut from Jamie this evening and it was the most amazing experience getting my hair done…read moreI've ever had. Not only did she listen to my needs and also execute the exact hairstyle that I explained, but she also is a very pleasent person to talk to! Highly suggest!

So I went and had my hair cut - or should I say butchered , by Farrah . She didn't listen to what I…read morewas asking for , used a razor and cut a swath out from behind my ear , used same razor to dry cut with a comb , I finally had enough when she said there was more hair On one side because I had two crowns - what I have is an embarrassing head of hair , uneven and unable to style properly. It is long in places and short in others - I expected a call from the salon manager but did not receive one . I left the salon in obvious distress and did not pay . Never in my life have I not paid for a service , but this woman has no business cutting hair .

I had a hydra facial done 10 days ago and my skin is glowing! The results were instant and my skin…read moreonly got better with time! The knowledge that they have regarding skin care is phenomenal! They recommend their Eminence skin care line and set me up with a daily routine. My skin feels so good!! This is not my first experience with skin care treatments and products and it has far exceeded my expectations! I look forward to watching the owner Liz's Facial Friday's on Facebook at 6pm It has taught me allot about hyperpigmentation, hormonal imbalances, dry and dull skin. I highly recommend Heaven Spa on the rock for all your skin care needs and I can't wait to come back for my derma roller facial and laser treatments!!

This is my favourite spa for all things pampering. Reasonable prices, always welcoming and very…read morecovid safe.

If you're considering the Kapha season retreat but are not sure if it's worth the money, let me…read moretell you it most definitely was worth every penny! That was the most incredible thing I've done for myself. You must request Anu! I live in California otherwise I would be going to see Anu weekly! I could feel her considerate care and warm energy every step of the way. I requested hard pressure and Anu really delivered. She was able to release so much tension from my body while also keeping the massage relaxing and peaceful. This was a two hour experience and I really felt Anu gave her all for the entire duration. Even at the end she was so kind and compassionate, noting areas of my body she noticed were carrying stress and congestion and gave me special aftercare and maintenance instructions. I teared up at the end in this moment of my body feeling so good and feeling so loved and cared for for two full hours- what a beautiful thing I really think everyone should experience.

Ok I see they don't have any new yelp reviews. I must say I've been to Sapphire 3 times in the last…read moremonth. I have had great service all 3 times. From the front Desk reception to my last facial with Sheila. I did the Ayurvedic hot oil treatment on my for head that was so calming and quite interesting. I feel asleep in 20 min . Then I got a relaxing massage and my masseuse was very kind and through, she was good. Now Sheila did my facial for 90 min and that was the best facial I've ever experienced any where hands down. Her calming sense and hands are just magical. She actually has a wonderful system / procedure she does and her massage is everything.... she has a gift for taking care of her clients. She is lovely... I am truly grateful for her I've booked my next facial in 6 weeks again. This is not cheap but it is so worth it if u want to relax and have the best experience. My face was glowing. Thank you Sapphire spa.

I'm heinously lazy when it comes to hair maintenance. I once stood in the parking lot at work and…read moreused office scissors to cut my hair. Unfortunately, a very white woman with very white hair tends to look like Casper the Pissy Ghost, so I needed to warm it up a bit. I did a little research and choose Kazen to do the work. My stylist, Alissa Fougere, listened to my objectives - warm the color, make sure it's low maintenance and recognize that I have the hair styling ability of a dairy farmer - and she delivered EXACTLY what I needed and wanted. How often does that happen??? I was thrilled! It looks fabulous and I couldn't be happier. Based on this experience, I'm a true convert and will now use parking lots for parking instead of ill advised ad hoc haircuts. If you've lost faith in hair salons or just like working with professionals to achieve optimum results, try Kazen and the lovely Ms.Fougere. Thanks to them I can say "I am cosmo woman and I have damn good hair." Yay!

This is a long overdue post (about 2 years), but well-needed. My husband and I had our destination…read morewedding in Victoria, BC. After talking to different hair and makeup artists, we booked Kazen to do the hair and makeup for me, my bridesmaids, my flower girl, and my mom. They were easy to communicate and correspond with. Kazen did such an awesome job! I absolutely loved my hair and makeup, and they were also within my budget. Initially, I was a little worried since I couldn't do a test hair and makeup with Kazen prior to my wedding since we were arriving to Victoria the day before the wedding. I was worried that my sensitive skin would be irritated by the makeup or that the foundation would look cakey. However, I didn't need to worry because the Kazen team again was awesome!! The foundation they applied on all our faces did not look cakey at all, and it blended well with my skin color. I was going for a more natural look, and the makeup they used matched what I wanted. In addition, all the makeup photographed well (unlike the makeup I had for my wedding reception back at home which made my face look pale white while my neck was all dark). For my hair, I showed them pictures of what style I was looking for, and they delivered. I loved my hair and makeup, and it made my wedding day so much better! Not only did the Kazen team come punctually, they finished on time (which is really important in weddings to not fall behind schedule). They were professionals from the beginning to the end. I would recommend them to anyone, especially if you want to find a hair and makeup artist for your wedding. Definitely, book them!

If I could give a -10 I would! I am so sad and so incredibly disappointed!! It is less than a week…read morebefore my 1 year wedding anniversary and a few days before professional pictures. I haven't had my eyebrows waxed in years because they are usually just fine on their own. But I wanted it to have a tiny bit more curve. I knew exactly which two very small areas needed to be waxed for that to happen and asked for that when I made the appointment. And also re-told them when I was there seconds before the wax even touched my skin. I wanted the ends completely left alone because they were already pretty thin by themselves. The middle between my eyebrows was no hair, hardly ANY peach fuzz at all. Well, it was the middle and the ends that got waxed and now I have TWO LINES straight across and down rather than a beautiful arch. /-- --\ they look like this!!!! I'm so upset. Then, also, I was being stared at while using my debit card and I felt like I HAD to give a tip. I gave the lowest amount on the screen but didn't even want to pay anything because it was 100% opposite of what I asked for. I will never again trust someone to do what I am wanting done when I can just do it myself. This is ridiculous.

I recently went to Wiink2 for a cut and colour. I decided to go from a mousey brunette (with many…read moregrays!) to a bodacious blonde. Erin May, the stylist, was amazing and spent so much time making sure the colour turned out just right. After a few hours in the chair I came out with the most amazing cut and colour and couldn't be happier. The salon is quiet and relaxed and all the stylists were kind and lovely. Can't recommend them enough.

I moved to Victoria from Los Angeles and could not find anyone who does blonde hair well. I went to…read moreChapin and I don't ever remember getting a more beautiful color. She is beyond phenomenal and so easy to work with . Thank you Chapin for being so incredible.

Haley did an excellent cut just the way I asked. She's personable and fun. Highly recommend.read more