1. Emerald Gardens

1. Emerald Gardens

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Torrance, CA

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Emerald Gardens

4.3 (12 reviews)
Closed • 9:00 am - 5:00 pm

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6 months ago

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7 years ago

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6 years ago

I really enjoyed living at Emerald Gardens. The facility was clean and the manager (Cheri) was wonderful to work with. Highly recommend it!!

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7 years ago

Very quiet. Nice nabors. Nice atmosphere in the complex.

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The CitiZen South Bay on W235 - Lunada Bay

The CitiZen South Bay on W235

(37 reviews)

I never write reviews. I feel quite compelled to NOT recommend anyone to live here as a recent…read moretenant who literally just moved out specifically because of Nadia. I HIGHLY recommend you take into consideration the comments on property management (aside from Kelli - she is relatively new and does try to help this goat rope of a company She is extempt from this review). While the "area" may be decent, the apartments are poorly and cheaply put together. Paint splatters everywhere, cheap appliances, no AC, huge gaps underneath the island connecting to the floor, garage storages are disgusting, and that's just a few examples. This isn't even the biggest and most disturbing issue. I say again - It's property management! One person in particular = NADIA! Nadia is only responsive when it benefits her. Otherwise, you will not hear from her. She contacted me three times for my renters insurance despite this already being sent to her via text twive AND then the 3rd time threatened to charge me for not having it on file. What's mind boggling is if what I provided wasn't sufficient documentation there should've been communication. Not one time! She even said thanks when it was provided. I digress. She rides around on her golf cart to walk her dog, leaves work early to pick up her daughter & doesn't return (I can't even begin to tell you how many times I tried to catch her in the office - never there!), and doesn't even communicate to her co-workers about the issues on this property. Kelli had no idea I was moving out. Nadia knew the day I moved out, when I followed back up and randomly stopped by because of the lack of response, and NOW I've asked about my Security Deposit twice with absolutely no response. Choose wisely my friends. I hope this comment helps. Take care!

UPDATE: 7/23/25- Again, UNPROFESSIONAL in her response,…read morespecifically by identifying one's place of employment which she came into knowledge of through her job, which should be kept confidential. AVOID like the plague if you want your personally identifying information protected. I will be placing identity fraud alerts on our information because who knows what lengths she will go to hurt me and my family. Original review: If I can provide less stars, I truly would. Our family of 4 resided here from May 2024 through June 2025. We did the 13 month lease with $1000 off for the life of the lease (it was a promotion that was going on at the time). Nadia Padilla is extremely UNPROFESSIONAL. From the start, we should've known, however due to circumstances out of our control, we dealt with the hands we were given. First, when we applied, she had a trainee, Kelly-- super sweet and kind, and Nadia GASPED audibly when she saw mine and my husband's paystubs as part of the application. And she asked us if it was ok to show Kelly-- stating she will be showing Kelly later anyways to process the application. Second, she took FOREVER to communicate material and necessary information about our application, deposit and move in date. She didn't get us a copy of the lease till we were moving in. Third, our laundry machine was out for over 2 months and I had to threaten legal action to get the washing machine fixed. She had us walk down our laundry two buildings down and use their washing machine, unload it and use our dryer in our unit. Mind you, in both locations, the washer and dryer are upstairs. To add insult to injury, she knew I had a newborn and a toddler -- so laundry was basically a daily thing I had to do. I got in contact with the service they contract with and I found out that she did not call them timely, and when the service person came to look at the washer, he then had to wait for Nadia to approve the parts for purchase. She did NOT return their call in a timely manner which caused delay. Again, UNPROFESSIONAL. This is a listed amenity. They cannot advertise it as part of the unit and deliberately delay the maintenance of it. Fourth, we noticed that our rent was not matching up to the numbers we were seeing. In the middle of our lease it appears they switched programs or providers of the rent management. We were previously able to pay rent ahead of the due date, but for some reason the rent was increasing despite meeting the balance. We finally inquired why there was such an increase and again, she was unprofessional and said every penny was accounted for in their ledger. Kelly, finally told us it appears there is a CREDIT of a few hundred dollars and advised us not to pay ahead and wait for the bill to actually show up to pay. It worked. Fifth, the garages are shared. Our particular unit, 2665 unit A, has two tandem parking spots that share with unit B- who also park in tandem. Unit B moved out in Nov during Thanksgiving. Because of toddler and baby, when we noticed they were no longer there, so at times we would park the car in the middle but we mostly parked within our lanes. Come December we were notified that cars will be parked next to us-- we don't know who. So for a MONTH two cars were parked next to us and it appeared as if it was to prevent us from parking more comfortably. We expressed concern about who the owners of the cars were because Nadia specifically said only people who live in our building will have access to the garage. It wasn't our neighbors' car for sure. Lastly, we cleaned this place from top to bottom for DAYS. Yet we were charged $500 for cleaning fee. For those of you who have the time to do a small claims, I would encourage you to. I say this because when our neighbors moved out, NO ONE CLEANED THAT PLACE WITHIN 21 DAYS OF THEIR MOVE OUT. In fact, that unit was not rented out until April-- and literally a week prior is when that unit had ANY cleaners and painters come. I know many will think this may be a one off, but I promise you it's not. I have been a renter for more than half my life at this point and I have never met a leasing manager this unprofessional. I hope you never have to deal with her.

550 Harborfront

550 Harborfront

(174 reviews)

San Pedro

We just moved in (like 3 days ago) so still getting used to the new place. I just wanted to…read morerecognize Chris in leasing. He made us feel at home from the moment we walked in and toured the building. Once we decided to move forward with the lease, Chris was always responsive to all our questions (and me being stressed about moving) he was always supportive of all my questions and helped make out transition go as smoothly as possible. I've also had the pleasure of meeting Bran the other leasing agent who was also very friendly and gave us pointers where to get pizza our first night here. Thank you for all your assistance in making our move go smoothly!

This place has completely gotten worse. Now management is retaliating over me complaining about the…read moreurine infested hallways. Maria the building manager made fun of a handicapped woman when she was simply trying to get her medication. She was stranded because they shut down the electricity giving patrons only 5 minutes warning. If a person can't even have empathy on the disable and elderly what makes you think that SHE will care one bit about the residents I got an email about my cat who happens to be my emotional support animal. We register her and NOW she says she has no record of it? Mind you there are dogs barking all day and pussing all over the place. This is clearly retaliation and I plan to report them to the state for all the OSHA violations.

Azure Apartments

Azure Apartments

(16 reviews)

Invest the time in your apartment search to look elsewhere! Azure is a great spot to live, albeit…read morewithout any amenities to justify such high rental rates for the area. There is no doorman, package room, pool, roof-deck, gym or any other convenience that one can usually find standard in a similar type of rental community in the Hermosa/Redondo Beach area. Azure's management company, Pan American, is a master of the "bait and switch" sales tactic in which they'll lure you in with rental concessions and then increase your rental rates as soon as your initial lease expires. Their rates are inflated for the market, which is why there are units sitting vacant with little interest from prospective tenants. The rent for my unit increased 12% year-over-year when you factor in the initial rent concession to bait us to move in and the property management company tried to claim that increased rental rates for the renewal are aligned with the local market. If that were true, there wouldn't be vacant units in the building with such high turnover. I offered to keep my rent flat in order to renew my lease, which is still 9% higher than my effective rent during the initial lease and they rejected the proposal. They would rather lose money offering a rental concession to new tenants than keep an existing tenant at full-price. Pan American's corporate greed and senseless business practices are unethical and tacky. Do yourself a favor and pass on this property!

It is unfortunate to have to write this review after a year of living in this building with a…read morewonderful property manager (Carolina) She is a great asset to the management company but due to the circumstances of Azure Management Company and their ridiculous increase in rentals. It is time to search else where.

Emerald Gardens - apartments - Updated July 2026

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