I have been working for Fairbrook Groves for 5 months. This place is beautiful and our residents…read morelove living here. The owners are amazing and work very hard to make Fairbrook Groves a place you want a family member living at. I plan on working here until I retire.

Fairbrook Assisted Living is run by wonderful, caring people who sincerely want the absolute best…read morefor their Residents! It's a wonderful home, well taken care and very organized. It is a positive, loving environment. I highly recommend Fairbrook for your loved one.

The caregivers at Country Estates are outstanding! My mother transitioned from a memory care…read morehospital into this assisted living home. It was perfect for her. The home is safe, relaxed and spotless. The residents have their own rooms and move around the interior of the estate freely. The staff is compassionate and attentive to every need. They treat the residents like family and that really makes a difference!

very clean, but not enough activity. Mostly everyone just sits in their rooms or in front of the…read moretv. If you have trouble eating they send them to the naughty table. I wish I would have looked around more. they have someone come in for music once a week, but that's the only activity they get.

Im so happy i found this nice home for my mom. The owner and staff are very compassionate and…read morerespectful. Residents are very comfortable and happy there. My mom made some friends right away. Will recommend to anybody who is looking for a good place for their loved ones.

From the owner: Loma Vista Assisted Living provides a warm, comfortable, secure family like environment for your…read moreloved one to gracefully age in a place with love, support, and compassion. Health and happiness should be a part of everyone's golden years, and this is what we strive to help our residents achieve. We pride ourselves on helping our residents live life to the fullest while maintaining their independence, privacy, and dignity.

A place of joy a truly exceptional group home I don't usually write reviews but a place of joy has…read morecompletely changed my perspective on senior care not all group homes are the same and if I could give this place 100 stars I would. For three years I cared for my mother as she battled dementia, it was one of the hardest experiences of my life, I struggled to understand her mood swings her refusal to eat, shower, or take medication. I eventually had to accept that I didn't have the skills or knowledge to provide the care she needed, after moving her four times since 2022 I was feeling hopeless until one day in March 2023 I overheard a woman at the grocery store raving about a place of joy she described it as heaven on Earth a place where her father was cared for with love and dedication her words stuck with me and I decided to visit from the moment I walked in I felt something different the owner Chela is incredibly attentive to detail and it's clear that she runs this home with both expertise and a huge heart every time I visit often unannounced I see caregivers who are genuinely happy always smiling and treating the residents with kindness and patience. Most importantly I always see the residents happy. the name says it all this truly is a place of joy, if you're looking for a group home where your loved one will be treated with dignity compassion and expert care this is it. I am beyond grateful to have found this place and I wholeheartedly recommend it to anyone seeking the best care for their elderly family members

To the Caregivers at A Place of Joy Assisted Living,…read more I want to take this opportunity to say what a wonderful experience my Aunt Darlene has had during the almost three years she has been with A Place of Joy Assisted Living. She is well fed, the facility is always clean, the meals are wonderful, and she is as happy as one can be under her circumstances. Her husband, my uncle, visits regularly, and always knows he will find his wife up and dressed, having a meal, or just finishing one, with clean linens on the bed, a comfortable chair where she feels safe, and people around who care for her and make her feel safe. I am grateful for the peace of mind my uncle has knowing the staff care greatly about and for my aunt which allows him some sense of comfort since they cannot be together in their home. Thank you all for not only caring for my aunt, but for the tenderness with which you care for my uncle as well. He is a wonderful man, and a wonderful husband to my aunt for over 65 years. That is a saint in my book! With gratitude and thanks, Their niece, Linda

Staff was fine my shared room was horrible. The food was terrible high fat high sodium very small…read moreportions served cold. It feels like profit center for old people storage

I was not impressed with the owner or the ever changing staff. My friend was placed there - she…read morealways seemed afraid and our visits were never in private! I was happy when she was moved to a different facility. Please check carefully when looking for a place for your loved ones !

My Dad has been at The Citadel for just over a month. First, in independent living and now in…read moreassisted living, he needed a little more help that I originally anticipated. My Dad can be negative at times. I was worried that he wouldn't stay and accept the help he needed after his stroke in late April. His best friend for more than 40 years called me last week and said my Dad sounds happier than he can remember. He's made friends. My Dad called me today and couldn't stop raving about how nice everyone is. He said he hasn't met one grouchy staff member. He said everyone has been kind and helpful. He said the lady who took them on an outing at Walmart today couldn't have been better; she helped him (and everyone else) get their groceries onto the bus and helped him buckle his seat belt. I stop by for meals sometimes and he's socializing with others. The Citadel has helped my Dad and our family during one of the most difficult transitions he has had to face. It's not perfect. I'm an RN with over 20 years of clinical experience. Perfect doesn't exist. But he's happy and I'm beyond grateful for everything they are doing at The Citadel for my Dad and all of the other residents. Thank you

Completely horrible experience from the first day to the day we pulled my mother out of memory…read morecare, which was only 3 days later. Staff was virtually absent. Getting in and out of the unit took sometimes as long as 10 minutes or more. On a Saturday we observed the only staff member available to open the door was the same only staff member serving lunch to the zombies they have for patients. Upon entering the lunchroom there were children's cartoons playing on TV, green looking hot dogs with some type of sauce that looked like it came out of a bathroom, and my mother could barely speak to us, as her voice was hoarse, her hair was filthy and matted to the back of her head, mismatched dirty clothes, and when I tracked down the same nurse I had met 3 days earlier who was handling the same vials that were later given to me as "haloperidol", she did not know who I was, rudely stated her name, and shrugged me off when I said I was taking my mother out of the lunch room immediately. My father who would visit my mother from independent living (we also removed him and all his belongings 3 days later when we learned the entire apartment was infested with various types of roaches when we visited after movers brought his items in 3 days earlier) would try and help her eat and take her back to her room and would be told he could not take her out for sometimes as much as two hours while the other zombie residents (by all appearances every resident had been given some type of sedative, my mothers was Halperidol, I learned later when I pulled her meds upon taking her out of the facility. NEVER SANCTIONED IN FACT TOLD HER HOSPICE NURSE NOT TO GIVE THIS TO HER EVER AGAIN PRIOR TO ENTRY INTO FACILITY as side effects are " potent antipsychotic medication with common side effects including sedation, dizziness, dry mouth, constipation, and blurred vision. It carries a high risk of extrapyramidal symptoms (EPS)--such as tremors, muscle stiffness, and involuntary movements--as well as potential for serious conditions like tardive dyskinesia, QT prolongation, and neuroleptic malignant syndrome (NMS)." When I told the staff I was taking her out for at least the weekend (only way to get her out of there quickly was to state she was coming to visit with me at my home) I was given an entire bag of 30 or more doses of this Halperidol drug she was NOT PRESCRIBED prior to admission by the 'nurse on duty' to bring home with me. WHAT? My father observed patients with involuntary movements throughout the 3 days she was there and again, my mother could barely speak or raise her voice above a whisper and reported "voices in her head" and clicking, roaring, and thumping in her ear. AFTER 3 DAYS. DO NOT BRING YOUR LOVED ONE TO THIS FACILITY OR ANYWHERE NEAR ANY PART OF THE PROPERTY FOR ANY REASON.

From the first call to set up service Sunland Home care has provided nothing but top notch service…read more Set up caregivers for my mom as post hospital care and the service and staff were amazing. Met with the owner Traci, and it seems great service trickles down. They were able to start service at the last minute and were extremely accommodating. Traci was also helpful with referring various other services for my aging parents such as maid service and medication management. While we will continue to use their service going forward, I would not hesitate in the slightest to recommend them to friends and family. Do yourself a favor and call Sunland first, I promise you will save yourself a lot of time and aggravation.

I have worked with Sunland for almost four years. I don't hesitate to give a great review because…read moreTraci and her company are excellent. Sunland hires quality caregivers and will personally match your situation to a caregiver who can be caring and effective. They take the time to get to know their clients and follow through until caregiver and family are content. If there's a problem, someone from Sunland picks up the phone and immediately helps. Their billing system is clear and organized. Their caregivers are caring and trained, and managers, like Jerry, are in touch with the day to day running of the business and will know your name. I wouldn't hesitate to sign up with Sunland if someone in your family (or you) needs home health support.

Assisted Living of Mesa is not the typical group home! Before I visited this home, I was sure that…read morethe type of loving, professionally-run home I so needed for my mom did not exist! I toured more group homes than I can count; typically leaving in tears considering the type of 'existence' my mom would have there. As a school administrator with high standards, I expected equally high standards from other professions; my expectations were truly always shot down when I visited group homes in the Phoenix area. I began to think the 'best' was just very below-average and felt despair in considering leaving my dear mother in any of them. But... when I stepped inside the Assisted Living of Mesa, I immediately felt a difference- a huge difference. At the other homes I had visited, I always had the sense that the caregivers were putting on a happy face for visitors but somehow sensed that when the door closed, things were not so happy. I was negative about the whole group home concept and was distraught over how I could take care of my mother. The caregivers have a really hard job, I know, but I can't compromise my mom's safety and care. ​But... when walked into the Assisted Living of Mesa, I could not continue with that negative feeling. I immediately felt that the employees were committed to making the group home a HOME for everyone who visited or lived there! There was such a genuine feeling that permeated every aspect of the tour. I immediately sensed that my dear mom, who has dementia and cannot really advocate for herself, would be loved, cared for and about, and not left alone. I knew, on that initial tour, that I could go to work each day knowing that she was loved, helped, taken care of, supported, and considered part of a family. Now, Mom has been at the Assisted Living of Mesa for almost three years. They love her there, meet her needs for dementia care, and I have never worried or wondered about how she is treated. I have to work; I also have to care for my mom who cared for me for so long. This group home is not the typical group home!

From the owner: Assisted Living of Mesa epitomizes excellence in senior care, offering a blend of private…read moresanctuaries and communal spaces that promote independence and community. Our cozy, private bedrooms provide residents with personal retreats, while shared living areas foster social interaction, engagement, and the formation of lasting friendships. Our compassionate caregivers provide personalized support, ensuring each resident thrives within our warm, welcoming environment. With a focus on tailored nutrition and diverse activities, we prioritize holistic well-being. Trust Assisted Living of Mesa for unparalleled dedication to excellence and compassionate care - where every resident is cherished as part of our family. Call for a tour today.

5.5 hrs and still waiting for laundry. Clothes sat in washer for hrs and dried on HIGH. Staff…read moredoesnt care about residents.

We put my mom in this facility three years ago and were very pleased with the care she was getting…read more Recently, we had to have my dad join her. The same week my dad moved in, a new employee started and you wouldn't even believe the hell she has inflicted on our family. The lies and unprofessional interactions have left us all completly floored. My dad is no longer living there. This kind of unchecked behavior in a facility that is taking care of defenseless elderly patients is unexpected and alarming. I will do all I can to spread the word about the experience we had. Do not trust your love ones to this company!

So very rude! They don't listen, will talk over you and don't provide anything more than a room…read moreand food if you are willing to eat when they offer, if you don't feel like going down when they offer and ask later you get charges like room service at a fancy hotel, they only care about their money not the people.

I would not recommend this place for your loved one needed assisted living. I'll start at the…read morebeginning. In 2022 I stopped in to Broadway Mesa Village, completely overwhelmed knowing my mom could no longer live independently especially since her entire family lives out of state. The director and sales manager at that time had been there many years and were welcoming and helpful. I was thrilled to move my mom! She needed a low level of assistance which included stand-by during twice a week bathing and some re-direction but that was all. About a month after she moved in, it was announced the director, sales manager and long-time chef were leaving. Over the next almost 2-years, there was a revolving door of directors, interim directors, or corporate staff filling in and nursing staff changes, before the current director. I visited every 3 months and always had a sit-down with them to share my thoughts and concerns, except I could not get a meeting with the current one even after I decided to move her out of the facility. I felt that would have been the most important meeting. So, back to her level of care. No meds, no special needs, just stand-by for bathing and housekeeping. Never once when I visited or any family visiting did anyone come for her shower time. When I asked, I was told my mom would send them away. OK. I get that. But she was never clean when I visited and she had several (at least 4 in 2 years) UTIs that sent her to the ER. Each time her mental state declined. Earlier this year it was decided her care level would need be increased from Level 2 to Level 4. This should include showering assistance (not stand-by) and distribution of her 2 prescriptions at $1900 added to what were were already paying. Now, I still NEVER saw anyone come to help with bathing or dressing. Her hygiene was unacceptable. I always made it clear that I lived far away and mom may need help with simple tasks like keeping her phone charged but often her phone would be dead and I'd have to call the front desk to make sure they'd seen her that day and ask if someone could charge her phone. Now to housekeeping...her apartment was also dirty! Every time I visited, after getting mom clean, I'd clean her room. Dishes were always piled high in her sink. It smelled. The floor was dirty needing both sweeping and mopping. Her refrigerator was full of rotting leftovers she'd bring back from the dining room. Once, when her mental state was not good (and shortly after was diagnosed with another UTI), I found over 20 cups and glasses from the dining room in her apartment (in her cupboards, sink, drain, side table, and bathroom). When I returned them to the kitchen, they were shocked. I was too. Why wouldn't housekeeping take them back? Oh, and the roaches. First a dead one. Hmmm. Concerning. Then next visit a couple of live ones. Maintenance came out to spray immediately once I reported it. Upon move out, under the mat in her shower, a bunch of little baby roaches scurried out of the light and I scurried out of the room! Lastly, when I decided it was time to move her closer to me and gave the 30-day notice at Broadway Mesa Village, it was very hard to get any answers as to how to get her medicine before we left. I also needed assistance getting my mom on a call with a nurse in the state where she was moving for an assessment. Seems like it would be a pretty standard request from one assisted living facility to another, but I was told by the director (through the new person working in the business office, yeah she didn't take the call) that no one could take the time to help my mom access a video phone call for 10 minutes. She lived in an assisted living facility with very little, almost no assistance. Luckily for me, there were 2 people that had worked there the entire length of my mom's residency there that definitely made both of our lives better! One helped my mom with that needed video assessment on her own time and the other mailed my mom's meds that weren't available to me on her move out date! Angels! There are definitely amazing people there and I give them a lot of credit dealing with my mom and helping me from afar and I'm forever grateful to them. But the ownership and management and how this facility is run day-to-day is very concerning. If you plan to move a loved one here, you need to be a strong advocate for them, monitor their care, and visit often! Thank you for your time if you've gotten to the end of this long review.