I would NOT RECOMMEND under any circumstances. Not even in an emergency. I'd rather be freezing or dying in the heat than have these dishonest employees in my home again. Their misdiagnosis and treatment of my AC unit (overfilling with Freon instead of investigating the root cause of system failure) caused additional issues to my HVAC system within 36 hours of the service call. After telling me it would be another $89.95 service call, and me insisting to the owner that the service should be guaranteed and I should pay nothing for them to come back out, she agreed to have her techs come back out for free. I refused to let them come back out to my house after her sudden change of price (the dishonesty begins).
This resulted in me having to pay to obtain a second opinion, system diagnosis and proper service from a different local HVAC company (which I would HIGHLY recommend). Emerald denied any wrong doing and refused to take responsibility for the root cause of the issue (blindly adding freon to a unit that did not need freon, not documenting the freon that was added and not charging me for the freon. The techs also denied adding freon despite telling me before they left that they topped the system off with freon).
Long story short - if you're going to pay to have a job done, pay AMERICARE to have the job done right the first time. read more