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    Emerald Heights

    3.0 (2 reviews)
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    Services - Emerald Heights

    Homeowner association

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    8 months ago

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    Strategic HOA - 159 W Green - 43 unit condo HOA

    Strategic HOA

    (109 reviews)

    This is my first experience submitting an architectural request. May have just been my excitement -…read moreI anticipated the process to be a bit faster turn around time. However, I understand there are many factors to consider and probably multiple members of the committee that all need to look over the plans before being able to sign off. I am pleased with the professional and prompt communication from the staff. Thank you very much for your support!

    Incompetent Management and Zero Accountability…read more Never return your email/call Repeated charges due to accounting team's error Hides HOA meeting notes to cover up their errors Disrespectful/rude staffs If you enjoy endless frustration and constant headaches, Strategic HOA is the management company for you. Despite the owner, Ian, repeatedly claiming that communication and staff training are "improving," the reality is a total lack of professionalism. Service requests routinely go ignored for months! One of their "top" employees, Amanda, actually fabricates HOA policies to cover her own mistakes. When I simply requested a heads-up about upcoming work near my unit as I have a small infant at home, she flatly refused, claiming it wasn't her responsibility. Consequently, they ran an industrial fan right next door 24/7 for six straight days with zero explanation. When I asked her to cite the specific policy that allowed this lack of notice, she went silent. The sad part is this is just one of many crap stuff that they've done. They're wasteful with our budget and makes me wonder what they're doing at their office everyday, when you're not responding to their customers. This company prioritizes laziness over service. It's no surprise they were fired by our association after only a few years. Before hiring them, I strongly suggest asking Ian how many ongoing legal cases he and Strategic HOA currently have with former clients.

    PK Community Management Services

    PK Community Management Services

    (41 reviews)

    Last week we encountered a water leak at our condo.  I called the PK Community Management, and was…read moretransferred to Karli.  I was explaining to Karli that water was leaking from behind the wall and...  I didn't even get to: "...from behind the wall." And Karli immediately jumped into action and began to make calls to remedy the situation.  Please note that Karli did all of this in a very professional and calm demeanor.  She went into immediate triage mode to take action. Karli is a very great human-being. If ever I was in need of hiring anyone, I would immediately, without questions asked, want Karli to be a member of my organization.  I hope that PK Community Management knows what a wonderful individual they have on their team.  Thank you, Karli, for all you have done for us.  The repairs turned out great; and with great expediency.  Karli even went above and beyond to check on adjacent condos to see if they also incurred any damage. What a professional.  Thank you again Karli... konrad

    On December 2, 2025, the PK community management services, in collaboration with "PK Board…read moreMembers,", by way of an emergency closed door meeting, approved an HOA common property insurance premium hike from $94,895 to $346,000.00 to secure Fire and Casual property insurance that is separate from individual structual policies secured by the homeowners, with each resident-owner billed a special assessment fee of $1,495 due by or before January 1, 2026. I am a renter, so this isn't my battle, per se. But I did help a neighbor draft a letter requesting a copy of the old contract before the change and the new contract (and other information). I will be forwarding this information to the local news station to see if they can shed some light on this premium hike, given that each homeowner already pays an individual premium to insure their separate unit. Read the letter for yourself. Seeing is believing.

    Good Life Property Management - San Diego - The Good Life team

    Good Life Property Management - San Diego

    (717 reviews)

    Clairemont

    I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

    I am a very longtime client of Goodlife Property Management (since their start!), with multiple…read moreproperties. Recently I changed tenants for one of my properties with a new (to me) leasing manager, Krista Pham and this review is to give Krista a super review. She was prompt, thorough, thoughtful, clear and respectful at every juncture of the transaction. I felt listened to, and she patiently explained her reasoning for every decision that she was considering. The whole process was smooth and efficient, and pleasant. Thank you, Krista. I hope we work together again!

    Emerald Heights - homeownerassociation - Updated June 2026

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