Special shout out ! To this Worker called "and" or "Anna" I needed a Mexico jersey for my son but I…read morecouldn't find a size. He needed an LX since online. It said there is only two left. I asked for help and she was more than helpful. Going above and beyond. I just kept seeing her going up and down all over the store. You could just see how dedicated she was to finding it that. I'm honestly, I'm happy that DICK'S sporting goods, has employees that care enough to go above and beyond for the customer! Awesome work! We are super happy with the jersey

I had an item ready for pickup, I couldn't pick it up the day of as I had to work and was going to…read morepick it up the next day. (According to the Dicks's website you have a 4 day grace window to pick up your order) They canceled my order (paid for) the next day and they admittedly sold my item to another customer. They didn't uphold company policies. The worse customer service. I had to go to another Dick's and repurchase my item. That other Dicks had amazing customer service. Don't waste your time going to this one.

Parking is not awesome but oh well. Store is clean. I visit the golf section most times I'm in here…read moreand always have exceptional customer service from people that actually know golf. I think Brayden took care of me. That's a straight shooter with upper management written all over him. He sorted me out with some grips and answered all of my questions. Lot of options and selection and their golf accessories are very fairly priced.

This location is falling apart and has very poor upkeep, merchandise tossed everywhere floor…read moreripping up and employees that worry more about talking with their co workers than helping customers. Find another dicks or just go across the street to big 5, smaller selection yes but better service and cheaper prices.

I was in there at 3:30 on 4/29/26 to buy shoses but i could not get any help. So I leftread more

Dr. souls work shoes highly suggest to avoid buying them in that location. My pair disintegrated…read morewithin less than two weeks. Of course I wouldn't save the box for what reason... Though I had a copy of my bank transaction, it wasn't good enough to even get store credit or a new pair.. worst customer service ever.. there not losing anything by not helping.. just, what used to be a loyal customer

I love coming to ActII La Mesa, they are so friendly and have a $1 wall with some fun things. If…read moreit's your first time and you sign up with them they let you pick one thing from the $1 wall. The store is clean and well organized with sizes on the selections clearly labeled and the customer service is the best. They can even help you find stuff by brand and have clothes and hats for all occasions. Fitting rooms are clean as well.

The dress was a 5-star find, the shopping experience wasn't…read more I stopped by looking for a dress for an event and ended up finding exactly what I needed. At first glance I wasn't sure what I'd find, but after spending some time going through the racks, I found something classy and one of a kind for a great price. The store is well organized, with clothing sorted by size and color, which made browsing easy. The fitting rooms are spacious, and they also carry shoes and accessories, which I'll definitely keep in mind for future occasions. The reason I'm giving 3 stars instead of 5 is that the loss-prevention/customer service approach felt a little overbearing at times. Associates were very attentive, but I was asked multiple times if I needed help while browsing, and there was often someone ready to take items from my hands or move them elsewhere. After I found the dress I wanted, I overheard an employee being instructed to place it behind the register before I checked out. I understand the need for theft prevention, especially with consignment inventory, but as a paying customer it left me feeling monitored rather than welcomed. The checkout experience reinforced that feeling. When I attempted to pay with a $50 bill, the reaction made it seem as though there was concern about whether it was legitimate, so I ended up using Apple Pay instead. After checking out, I was told I could select a complimentary item from the store's dollar wall as part of their rewards program. While looking for my item, I was once again asked if I needed help by someone I was approached by several times before (I feel like if I needed that much help I would know who to find???). By that point, I was honestly irritated. That said, I did find a great dress at a great price, and I would absolutely shop here again I'd just love a little more room to browse independently.

WOW! What a beautiful store. A place for everything, and everything in its place. It was clean, it…read moresmelled good, and the music was jammin'. When the system started playing "Africa" by Toto, and I had my new sandals in hand, I knew it was more than serendipity, 'I was meant to be here'. I read some pretty awful reviews about the customer service here, so I wasn't sure what to expect, but I hustled in with my normal jovial jive. Mike kindly greeted me and led me to exactly what I thought I was looking for, Cobian sandals. While Cobian's weren't at all it for me (too tight in the middle of the foot), as I browsed Mike perfectly balanced providing support/giving me product knowledge with allowing me time to try things on slash check things out. In other words, anytime I had questions, which I had quite a few, he was there, but not in a hovery way. He informed me of other products, but really only when it was appropriate. As soon I tried my first pair on, Mike let me know where to find the nearest mirror. I knew I was leaving the store with sandals today, and Mike made that experience a breeze-no hiccups, no funny business, just excellent customer service. The same is to be said for the rest of the lively crew, including the associate who rung me up. Truly, nothing but good vibes here. Thank you to the entire crew! Again, this place was clean!

Colton is helpful courteous,kind and knows his stuff when it comes to all types of gear especially…read moreBMX bikes and Skateboards. He managed to help me pick out some legit gear with a combo pack that was cost effective rather than purchasing 1 pack and also gave me some pointers for the type of lifestyle I have when it comes to shoes on and off track. I am pleased and look forward to heading back for some more awesome gear and great service he provided. Thank you Colton!