This is the absolute best experience I've had with any type of skilled trade company that wasn't a…read morepersonal friend. My boiler kept going out, and Marty (who is very personable, informative, and honest) was an absolute pleasure to do business with. He was very conservative with his approach, fixing the cheapest possible cause first. He ordered an expensive part and kept it in his, so in case the first round of repairs was not enough to fix the malfunction, he could come over quickly and get my heat back on without any delays. Luckily, that first thing wound up fixing the issue, and I didn't have to pay for what would turn out to be an unnecessary, much costlier repair. It doesn't hurt that the company has very customer-friendly policies: responsive 24 hour service (not just lip service), no diagnostic charge if a repair exceeds the cost of the visit, and no charge for any subsequent visits for the same problem within 30 days. Trustworthy, reliable repair is notoriously hard to find, but I've found it here!

Scamming senior and the sick. Set up a rental of water softener for my sick brother by putting it…read morein my parents name. Rental agreement is 10 years and you never own the water softener. Jeremy Young Took advantage of seniors convinced them it was a service plan. Brother died 1 year later and now the home is being sold, but now the senior parents have to pay off a scam rental, then pay for a new water softener to get the house sold on top of it.

After receiving 8 separate emails asking for my review. Here goes my honest review…read more We hired garage doors plus more LLC to hang a very expensive glass insulated garage door with clear glass panels to see through. Like you'd see in a restaurant. They did a great job, except they made an honest mistake. July 2024 when they installed the door they accidentally ruined one the panels but installing it backwards, the owner literally did it and apologized told me he would order a replacement. Flash forward to January 2025 and the door was not repaired, I contacted garage doors plus more they told me the replacement door was ordered. I also contacted the manufacturer CHI Garage doors who told me they had not received an order. Anyways it took a few more calls and emails and months than I expected but they did replace the door. Garage door wise they did nice work, but their communication could use work. And they do lie to customers, which I proved but contacting the manufacturer that they order from. It about a year for them to get the door replaced after they damaged it.

Great doors at a fair price. Installation was very professional. The doors took several weeks to…read morearrive and install date was set up quickly.

They installed two new toilets in my home and the job was completed in a very timely and…read moreprofessional manner. The technician was courteous and respectful of my home. The office staff was very helpful and scheduled the work to accommodate our schedule. Couldn't be more pleased with the service received from all of the staff! I would highly recommend them.

Wanted $498.50 to install a new toilet and remove the old one! Wowser! Guess I'll keep looking!read more

Hired them to trim a willow tree that is on my neighbors property but hangs over our garage and was…read morewrecking the garage roof. They came and cut everything back, and then hauled away the cut down limbs and then blew the driveway and sidewalk free of any leaves and/or scraps that were part of the trimming process. Very fast, very affordable and very clean! Will def use them again if needed for any landscaping needs from here on out. Very impressed with everything!

Well, after they requested my info 8 days ago I never heard back from them. I suppose they are…read moreeither too busy or were not interested in my business.

Had them come out due to a voltage drop with a load on my electric. 2 guys showed up late, and were…read morehere for 4 hours. All they did was check the connections in my breaker box took out my meter, checked that and after 4 hours found nothing. I was charged $566 for nothing....called the power company, they where here in 30 minutes, the guy found the problem in the meter box, fixed it and was gone in 20 minutes. I'll NEVER use this company again !!!!!!!

I have used Shaum Electric several times in the past 5 years for residential purposes and find…read moretheir work excellent. The electricians who came to my house were very professional and cleaned up after work was completed. I will use them again should the need arise...

Needed new spring on overhead garage door. Rob answered my call same day and was able to repair my…read moredoor right away. Had to order springs but Rob made repairs as soon as they were available. He reminded me that all his work is guaranteed and call if we have any problems.

He hired him on a Thursday, he asked me for an advance of money, I gave it to him, they promised me…read morethat they would come the next day, which they never came, he did not receive a call, nothing. I had to dial, they didn't answer too many calls. that until the afternoon they answered, upset, the person told me what to see through the door and that it was damaged and that she was going to change it. I read that he couldn't come later since he wasn't at home, he got upset, he started yelling at me on the phone and told me that she was going to come and leave the door outside my house. I told him that I could not be responsible for that door, since no one was home the next day, I called his phone many times, he did not answer and he told me that his truck had been stolen and that he had no possibility of coming with put up my garage door. Sunday passed. I waited on Monday, Tuesday, I contacted them, upset again, yelling at me, I had to file a police report and today, Thursday, they promised that they would come in the morning. I called them this afternoon and what was my surprise when they told me that they were not going to come. I wasn't going to do it and I had to wait for my money. If I wanted it for a month or more, it's a very irresponsible company. They try to scare customers away from complaining. I really wouldn't trust a company that threatens its customers. They get upset because they yell on the phone and threaten to call their lawyers if they continue to bother them and they practically try to tell me that they are not going to return my money. I really suggest that you do not trust such people, they are irresponsible and arrogant, to which I suggested that I would go to the door since I already had a check that covered the value of the garage door, and he said no, he did not have it. and that he was not going to give it to me because if I wanted to wait a month, seven days or even a year for my money to be returned to me, I would have to wait, really try to avoid construction companies like this since they are going to have a bad taste in their mouth. Now I have to buy my garage door myself and try to get my money back.

Our technician was Rick Rodig. We appreciated his friendly and reassuring demeanor, as well as his…read moregood natured joking. He also put on shoe booties before entering our home, which was very thoughtful As he checked all the components of our heating/cooling system, he explained what he was doing step by step until be determined we needed a new thermostat. Once he installed the new thermostat, he tested it thoroughly and made sure we knew how to operate it. We would highly recommend Rick & Heating Michiana to anyone who needed service.

This morning, I went to a property I own to check on the water pipes, make sure the cupboards were…read moreopen, etc., and was immediately greeted by a strong smell of gas. I called Semco, and they sent someone out right away (props to them as well) to investigate. After initially contacting another company and being made to feel like my situation was an inconvenience, I reached out to Michiana Heating & Air Conditioning. Michele, who answered the phone, was incredibly understanding, and I was very impressed with her excellent customer service. The technician, Mike, was equally outstanding--efficient, knowledgeable, and able to correct the gas leak at a very reasonable price. Both Michele and Mike are friendly, customer-focused professionals and true assets to the company, and I hope Michiana Heating & Air Conditioning knows just how valuable they are. Going forward, I know exactly who I'll be calling if a similar situation arises--and it will be Michiana Heating & Air Conditioning. A+++

Super efficient with scheduling. Knowledgeable team. They have the right equipment. The service…read moretook care of our problem and their price was very reasonable. (Cleaned out the roots/debris from our main drain line.)

Good experience with them. They fixed the problem quickly. Friendly and professional. I would…read morerecommend them.