Such a rip! An internal bedroom door was locked from the inside and instead of neatly picking the lock so it could be reused again, he used a screwdriver and hammer to force open. Door frame scratched and metal coming out. I thought I was paying $131 for skilled craftmanship to open a door that could then be locked again.But now I cant lock my door at all and out $131. AND!!!! they quoted $25 to show up and $75-$95 to unlock. When he got there the price was now $131 to $250. What these guys get away with because I had to get in and rush to work. So disappointing. Now Im gonna have to spend more to replace the lock cos the existing one is messed up. read more

Emergency Locksmith & Door Service - Keys & Locksmiths Near Me - New York, New York

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I recently decide to add an extra top lock on my door, and after some research i found these Brooklyn locksmiths. within an hour i had a technician in my apt working on my door. Adam was very polite & professional. he showed me the options i have in terms of security levels and prices, and 30-40 minutes later i had a new lock with a new keys! read more

$600, four appointments, and two separate drilling and wholesale lock and mechanism changes later, I now have a functional lock. Twice, the "fix" lasted for approximately one day. Being locked out of my apartment (despite having keys in hand at all times) on three separate occasions in the span of five days in the sweltering heat is an experience I wouldn't want any unsuspecting customers, stranded at night in a desperate situation, lured in by the siren sign of this business's misleading four star overall ranking, to have to endure. read more

Our bathroom door got locked from the inside with a dog in the bathroom. It couldn't be unlocked so we called this place. They quoted $75-110, probably less than $100. When the guy showed up, he said it would be $150. After back and forth on the phone with "the boss", I overheard "the guy" in my home say he was told he was quoted $125. He was rude and trying to renegotiate for work that took 3 minutes as if it was more complicated than originally thought. These guys are shady and were trying to scam two women. Take your business elsewhere. Update: The owner called us after this was posted, not to remedy the situation, but to try to get this modified. He offered to give us enough money back so we paid what we were quoted, but his endgoal clearly was just a better yelp review and not to actually make the situation right. It also appears from the number of reviews screened off the business's page by yelp that they are trying to put up fake reviews. I still wouldn't take my business here, but they did try to make the situation better. read more

Ever forgetful I walked out without my keys. Yelped a locksmith at 1230 am and took the first I saw. $350 to drill a hole in lock...it took no more than a full 60 seconds. After calling owner to discuss exorbitant fee, who then texted back and forth with locksmith in front of me, I paid the fee. The owner then called and said it must have been another locksmith from another company (I called no other company) because they never charge such a rate and their guy had been in a car accident... I love it when tall dark men magically show up at my doorstep with a metal drill bit knowing precisely what I need. I wish the gods were always so fortuitous. The fee in and of itself is asinine. The attempts to play me as dumb and manipulate my understanding is unethical. If you find yourself in a similar situation, I'm not sure who to call, but don't call these guys. read more

They will fool you with the price. I locked myself out 1am in the morning and this place was the only option I had at that moment. Over the phone the representative said it would be $25 service fee+@. After 30 minuets later, the staff came over and quote me $280 saying he has to replace the whole lock. I tried to cancel it since it's over my budget. I told him I will pay the $25 for coming over and would like to cancel it. The guy then suddenly bargain his price saying 'actually I don't really need to replace the whole lock. I can use different trick.' And then quote me $150. And THEN after few minutes of conversation and he suddenly changed his price to $195 saying 'hey I don't even charge you for $25'. Out of desperation I ended up payong $195. Im now reading reviews here and now I can tell I've been fooling around. Find another place please. They are not honest about their price and will take advantage of your desperation. Very disappointed. read more

This past Sunday afternoon, I found myself locked out of my apartment after dropping off my laundry down the block. Usually in this scenario, I would've waited it out at a friend's place for a roommate to get home, but unfortunately I left the stove on so time was an issue. Like the previous customers, my suspicians should have been aroused when the technician arrived in an unmarked car, without a uniform. He proceeded to immediately suggest that we drill the cylinder. It was only until I asked about other means of getting a door open did he pull out the inflatable device. Unfortunately, that didn't do the trick. In my desperation I agreed to his fees, which came out to a ridiculous $220 dollars to drill the door and $140 dollars for a new cylinder (which looked like your typical home depot cylinder). The combined total with tax was $405 dollars for something that took 10 minutes. Ulysses, the technician, after I complained about how expensive it was said, verbatim, "If it was up to me I would charge only $20 for the cylinder, but the company makes me do this." After he left, I began to do some research, (e.g. asking my landlord), and the average price for the services I paid for is not nearly the amount that I was charged. I called them a few days later to clarify the issue and found out I was being charged for a warranty on the new cylinder I wasn't even told about before the installation and the $220 dollars was for the transportation cost. This is absurb because I live about a 9 minute walk from their listed address, which funny enough when I tried to visit their listed address on yelp, it turned out to be a residential building. After several conversations on the phone the guy at Emergency Locksmith refused to give me his names. This place is basically scamming the neighborhood. They run a sketchy business and I truly doubt the authenticity of these 5 star reviews. DO NOT TRUST THESE GUYS. read more

We decide to paint our front door and needed the locks to be removed and then to be installed again when painting is finish. Joe arrived on time, and removed the bottom and top locks from door. 2 days later he came back to install the locks on our painted door :) if i need a locksmith i will call this guys again. read more

Emergency Locksmith helped me when my keys were lost. Not only were they there in a hurry but the service was fantastic. I needed assistance in a rush and they they were there in a flash. Highly recommend. Thank you!!!!!! read more

Needed my lock to be changed on a christmas eve day, when i couldnt find no one to come over and help. right before going to my parents house for the holiday i find out my keys were stolen, probably in a starbucks near by. My super was able to let me in, but i couldnt just leave my apt unlocked or having the risks some1 have my keys. Adam was helpfull and agreed to show up within 30 minutes. the lock replacement was quick and the price as been told on the phone. Trustworthy locksmith in the neighborhood. read more

My sister just moved in to park slope, and for my experience in NYC, I told her she must add a new top lock dead bolt to her apt door. A good friend in Brooklyn gave me some warm recommendations about Emergency locksmith & door service. My sister choose to upgrade for a high security lock since James offered a good price for it. The new lock works perfect and I'm happy to know this guys are in the area for any case. read more

I needed an emergency locksmith to come and open my door after my lock got jammed. i had the key but for some reason it didnt work. Adam showed up pretty quickly (25 minutes) and tried to grease the lock in order to open it. but it appears that the lock needed to be drilled and replaced. they did a clean job and with convenient rates compare to other locksmiths i called before. bottom line: great service! read more

Trust the Snoot. When you are locked out of your girlfriend's apartment at 3am you want these guys awake and ready to break in. Dude offered my little cheeseburger candies too. Very cool. Came right over and solved my problem. Life is good once more. read more

Me and my brother sharing apt in park slope. we needed ax extra lock to be added to our door. this guys came out fast, and did really good job there, and everything with a great spirit and vibe! thanks! read more

I have never written a negative review before, but my experience with this company was very disappointing. Coming home late from work on a Monday, at 11pm, my key got stuck in the front door of my apartment and wouldn't budge. I couldn't reach my landlord, so I called this establishment after the companies with better reviews were closed. After calling, I waited an hour for the locksmith to arrive (although I only live 2 blocks away from their listed address), and when he did, he said he would have to replace the lock for $150 and also wanted $49 for the service fee. On the phone, they had only quoted a $25 service fee for the visit. To me, the lock seemed jammed and didn't seem to need replacement, especially for such a cost, so I opted to sleep at friend's and my landlord unjammed the lock the following day with a few tools. The locksmith did arrive with a full tool set but did not know how to use them. In fact, he was rude and condescending when I expressed doubt that the lock needed to be replaced. I would not recommend this company and I would not use them again - it was a waste of my time and my money. read more

Thanks to you guys! Last weekend we were having a party at our friend's house. They forgot to bring keys while coming outside, we realized that we r locked out. I searched online and called Brooklyn Locksmiths 24 hr , They came in a short while when I called & managed to get us inside in absolutely no time. Their service was very good, and they charged very reasonable price for the work even at the dead of the night. Wow..They saved that moment. Totally recommend them. read more

Need them in an emergency? Be careful - they charged a RIDICULOUS amount of money to drill a lock. Avoid!

Emergency Locksmith and Door Service are the BEST! I locked myself out of my apartment and had no idea what to do. I did some research and found Emergency Locksmith and Door service - I called and within 15-20 minutes, he was there! He opened up my door and saved my day! The guy was very nice and personable. If I ever have any other emergency or need to change locks, I will call them again. I highly recommend! :D read more

Nerd lock helped me out when I was lost my keys. They are very reliable and polite. I don't think there is any other place as good on this side of prospect park. You don't feel awkward about the reason you lost your keys read more

A friend referred me to Emergency Locksmith & Door Service. I've had many bad experiences with locksmith companies in the past, but I decided to give this one a shot, and I'm grateful I did. I needed a dead lock installation ASAP, and it was done within 30 minutes after arrival. Adam was very respectful, and efficient with the job, I recommend this place to anyone in the area. read more

Had some trouble with my bolt lock today. Wanted to stay local instead of calling a larger service. They were in the neighborhood, so I gave them a call. Michel showed up in only 20 minutes! I live in a pre-war building, so these things happen all the time. Turns out they have experience with this kind of stuff. A couple tools, 10 minutes and a good bit of elbow grease later, I was back inside my apartment. Very reasonable fee, and service with a smile. Would've had him stay for a drink if he didn't have another job down the street he was hurrying off to! read more

These guys were dishonest on the price. Over the phone, the service would be $25 site visit fee plus $95 to open the lock. Upon review of the lock, the locksmith immediately said it would have to be drilled and claimed a $185 drilling fee and $85 lock replacement for a total of $295. I wish I would have read the negative reviews on here and would never have called them. Use someone else if you can. read more

They were prompt, but they couldn't get my door open and somehow I still needed to pay half. One of my neighbors came home with a key, so I cut them loose without letting them drill out my lock. Everyone has to make a living, but come on. I'll definitely make sure there is no next time. read more

I didn't have to weaken my business's security when my secretary messed up. My business is an industrial building, and its safety is intertwined with that of my office. This locksmith service used safe methods to open the office and not influence the building's security. All this was done in time for me to continue with the business day. If you fear that your buildings or office security will be threatened through picking locks, then don't worry. Just contact this locksmith, and they will give you impeccable service that will leave you in a much better position. read more

i want to say big thanks to Joe, he came over last night to help me open my door. for some reason the key got stuck in the lock and i couldn't get in to my apt. Joe came over quickly and open the door for me, he showed me also my lock is broken and he had a new lock for replacement. great service! read more

Me and my friend lost the keys to our apt top lock this past weekend. we called like 2 places and no one answered, then we found this emergency locksmiths and Adam mention he will be there within 20 minutes. and so he did! we face a high quality of service, Adam was really nice to us and the price was as quoted. Will call them again if i need a locksmith! read more