1. Emergency Road Service

    1. Emergency Road Service

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    Eloy, AZ

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    Emergency Road Service

    3.7 (3 reviews)
    Open Open 24 hours

    Services - Emergency Road Service

    Auto brake repair

    Auto engine repair

    Emergency Road Service Photos

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    4 years ago

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    M & M Auto and RV Repair

    M & M Auto and RV Repair

    (11 reviews)

    John M, Eric, and their crew make taking your car in for repairs effortless. They are very…read moretrustworthy men that we have hired for both my Ford F150 and my wife's Santa Fe.. they go beyond to get your car taken care of in a timely manner very reliable work. They feel like family to us. No matter what your vehicles issue John Eric and their crew can take care of it..

    Dropped off my truck in the morning to have two tires put on. Never heard anything, at 3:30 called…read moreand got the answering machine left a message. At 5 o'clock, closing time,I still didn't hear anything. NOT happy! I was not given any update before they closed. The next morning, I called as I was walking there to pick up my truck andI was told their phones went out and they had no way of calling me. I asked the guy if hehad a phone he said yes he did call me but didn't get an answer. I said there were no missed on my phone. Lie #1. Then he said he doesn't give out his personal number so he called private. I said they still show up as a missed call. When I got to the auto shop, I wanted to see my truck because it was not out front. I started to walk in back room and the guy yelled at me and told me I could not go back there. I said my truck's not even in the garage, where is it? The guy proceeded to tell me to sit down and would be out soon never gave me a time. I said I'd like it out in the next minute or two he said it's coming it's coming and I thought what are they doing? I sat down and said you know all you had to do was tell me yesterday that you were too busy to take on my vehicle. I would've rescheduled it for another day. He then said well it didn't get busy until after you left most likely, Lie #2. (then why not call me and tell me they won't be able to get to my truck that day.) I said good customer the customer update on what's happening if it seems to be taking longer than normal. He said well you don't sit in this chair and know what I do all day. I said yes I do, I was a waitress all of my life. Customer service is my life. You need to learn more!He said I've worked on your friend's car many times he has not had a problem with us. I called him, and he is fine with not being called about his vehicle. I said no you did not call him! I called him last night and he said you had not called him, Lie #3. You are lying! My biggest pet peeve is when people , especially businesses! Don't tell me you've called me, when you clearly didn't. This was the second time I tried this business and did not have a good outcome. I'm always trying to give people in town. My business won't happen

    Emergency Road Service - autorepair - Updated September 2026

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