1. Emergency Road Service

    1. Emergency Road Service

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    Eloy, AZ

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    Emergency Road Service

    3.7 (3 reviews)
    Open Open 24 hours

    Services - Emergency Road Service

    Auto brake repair

    Auto engine repair

    Emergency Road Service Photos

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    Discount Brake Tune And Lube - 2005 Cadillac deVille.

    Discount Brake Tune And Lube

    (24 reviews)

    I want to preface by saying that the staff was very congenial. That is why they have two stars…read more I took my vehicle in for an overall inspection. It had an oil leak and the a/c needed Freon. I am an Arizona newbie and wanted to make sure that everything was in tiptop shape. The first bill came in at around $400 and I was ecstatic. But the next day I still had an oil leak and the a/c was marginal at best. I returned to the shop and mentioned that these problems still existed and expressed my disappointment. I reiterated that I wanted a thorough inspection of my 2005 Cadillac De Ville. A different person assessed the vehicle and came up with a new quote. It was. $3k+. I agreed to the repair that included front brakes. $4k later and my engine is idling so rough that it will barely stay running when I start it up. Lucas octane boost has helped a tiny bit. But not enough to clear out the injectors or smooth out the rough idle. I called the shop back and the response was, "Bring it in and we'll give you a cost estimate." Cost estimate?? Are they kidding? $4k should have covered front brakes and a tune up don't you think? Let me conclude by saying my father bought this Caddie brand new and always took brilliant care of it. I inherited it when he passed. It had 56k miles on it when I acquired it a few years ago. I want to take care of it with the same conscientiousness that he did. I've never had such an enormous repair bill in my life and perhaps I could have lived with it if my car ran smoothly. But it doesn't. It's a good thing I can drive a stick because I've had to drive this car slightly pushing the accelerator with my left foot on the brake at red lights just to keep it running. It has always been a lovely, dependable vehicle. I want to hear it running smoothly once again but on a fixed income further financial investment seems crazy and they didn't offer to correct the problem at no charge. In my opinion, $4k should have been enough to cover an inspection, front brakes and a tune up successfully.

    Man I usually don't rant about things like this, but something has to be said. So here I am a man…read morein his 30's with a wife and 4 kids and right now we only have our one vehicle. Our vehicle has a TRANMISSION issue (that word will be important just stick with me here). So I go over to the Discount Brake, Tune & Lube here in Casa Grande right off of Florence right? Usually these guys are pretty straight forward and let you know what's going on and are on their A-Game! Well I was completely wrong. Now with my job I'm usually working anywhere between 12-17 hour days depending on the situation at hand. Now with that being said my wife called to see if we can schedule an appointment for the TRANSMISSION to have it looked at. The gentlemen my wife spoke with "yes no problem just go ahead and bring it over Wednesday at 3pm!" Okay that is no issue. However we run into an issue with our vehicle going in reverse no issue, but stalling going forward and I discovered this leaving my place of business and ended up right outside my work broken down. I called Monsoon Towing company (which they are amazing highly recommend them) and they come get me within the hour as they promised. So I drop the car off here at Discount last night. Come in this morning after having to walk here with my wife (mind you again this is our only transportation right now) and we speak The General Manager: Joe, Which I have dealt with this gentlemen before and usually is pretty straight forward guy and I tend to not have an issue with him. Today marked a different day and I don't know what to feel about this. So I said "hey sir so my wife called with a gentlemen yesterday and informed him that it seems like a transmission issue." Joe says to me: "we can do the inspection on the vehicle for $150, but if it is a transmission issue we do not fix transmission issues anymore." So I said to him: "Look tensions are high and I'm pretty livid myself, but right now I'm chill talking to you like a man and all I'm saying is why would you have us come this way if it is something you folks don't fix, I mean is there any way you can rectify this?" Joe losing his composure putting his glasses down on the counter, as the General Manager by the way, says to me: "Look your car broken down out there is NOT MY PROBLEM! And there is NOTHING I CAN DO TO RECTIFY THIS!" So the general manager cannot take responsibility and at least say "hey we're sorry for the misconception and confusion" but instead would berate his customers or not even take responsibility for not keeping up with his workers and making sure they are all on the same page. Shoot I'm not even asking for a free diagnosis I'm just saying "train your people and hose that attitude of yours especially when you know you are in the wrong." I honestly haven't been in a situation like that with a person of management and I as well have been in management multiple times dealing with irrate or just frustrated people and finding a way to de-escalate situations. I don't even want to mention how he threw in the: "well I've been a mechanic for 30 years" because my rhetoric back was "my wife's father was a mechanic for 30+ years, but I'm not even trying to pull rank here." I mean I just wanted someone to not come at people so harsh and aggressively and just be straight forward from the beginning is all so we are not just running in circles. So now Monsoon is coming and they will charge $95 this time and problem is today I had to call off work to make sure this is all taken care of so now at this point I'm losing more money than I could've earned. Rant over. Thank you for tuning in.

    Tapia Auto & Repair - Old brake rotor

    Tapia Auto & Repair

    (34 reviews)

    I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

    I am so excited to have found such a fair, honest and convenient mechanic! Tanner was excellent in…read morehis communication, fairly priced, and went above and beyond to even put gas in my car while test driving it. He gave recommendations based on other things he noticed and sent me an estimate for those services right away. He provided video of the issue, receipts and an invoice itemizing work performed right away. Communicating via text was so helpful as I was coordinating the repairs while working, and he made everything so seamless! I will definitely be using Tapia Auto for all my needs going forward!

    M & M Auto and RV Repair

    M & M Auto and RV Repair

    (11 reviews)

    John M, Eric, and their crew make taking your car in for repairs effortless. They are very…read moretrustworthy men that we have hired for both my Ford F150 and my wife's Santa Fe.. they go beyond to get your car taken care of in a timely manner very reliable work. They feel like family to us. No matter what your vehicles issue John Eric and their crew can take care of it..

    Dropped off my truck in the morning to have two tires put on. Never heard anything, at 3:30 called…read moreand got the answering machine left a message. At 5 o'clock, closing time,I still didn't hear anything. NOT happy! I was not given any update before they closed. The next morning, I called as I was walking there to pick up my truck andI was told their phones went out and they had no way of calling me. I asked the guy if hehad a phone he said yes he did call me but didn't get an answer. I said there were no missed on my phone. Lie #1. Then he said he doesn't give out his personal number so he called private. I said they still show up as a missed call. When I got to the auto shop, I wanted to see my truck because it was not out front. I started to walk in back room and the guy yelled at me and told me I could not go back there. I said my truck's not even in the garage, where is it? The guy proceeded to tell me to sit down and would be out soon never gave me a time. I said I'd like it out in the next minute or two he said it's coming it's coming and I thought what are they doing? I sat down and said you know all you had to do was tell me yesterday that you were too busy to take on my vehicle. I would've rescheduled it for another day. He then said well it didn't get busy until after you left most likely, Lie #2. (then why not call me and tell me they won't be able to get to my truck that day.) I said good customer the customer update on what's happening if it seems to be taking longer than normal. He said well you don't sit in this chair and know what I do all day. I said yes I do, I was a waitress all of my life. Customer service is my life. You need to learn more!He said I've worked on your friend's car many times he has not had a problem with us. I called him, and he is fine with not being called about his vehicle. I said no you did not call him! I called him last night and he said you had not called him, Lie #3. You are lying! My biggest pet peeve is when people , especially businesses! Don't tell me you've called me, when you clearly didn't. This was the second time I tried this business and did not have a good outcome. I'm always trying to give people in town. My business won't happen

    Mike's Auto Repair

    Mike's Auto Repair

    (7 reviews)

    Had a breakdown with my older BMW on the interstate between Casa Grande and Tucson that was pretty…read morescary. The car was towed to Mike's Auto Repair in Eloy, AZ. I left the car with him and thanks to the kindness of his wife, she gave me a ride to the car rental which was 30 minutes away in Casa Grande. In the meantime, his shop personnel diagnosed the car issues (water pump stuff). We returned the next day to retrieve the vehicle and nursed it up the road to our home in northern AZ. Mike was very knowledgeable and I am SO GRATEFUL for his kindness when he knew I was frazzled and badly shaken up. His charges for diagnostics was very reasonable and I would highly recommend him for auto repairs.

    I took my 2008 Hyundai Sonata into Mike's . I had never been there before but i made the decision…read morebased off yelp rating and people's comments and friends recommendations here in Eloy. I knew what was wrong with my vehicle ahead of time but I went in asking for a diagnostic. They contacted me and told me exactly what I knew was wrong based on a code my car had thrown a few months previously. They quoted me a great price for replacement and repair of the intake manifold gasket and a partial tuneup. I picked my car up and paid my bill. My car is running better than I can ever remember it running! All the guys working down there are great! I will be taking my vehicle back there next I need repairs and I highly recommend them. Very professional!

    Emergency Road Service - autorepair - Updated September 2026

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