I took my truck to Johnny's for a head gasket replacement, looking at close to 4k. Turns out that…read morewasn't the issue and Johnny saved me over 2500 dollars!! He could've took the money and ran with the head gasket repair, but he's an honest man!!

I am not a big yelper and I noticed most people complain rather than boast about a place they…read moreenjoyed and don't want others to find. However, Johnny's had excellent service. I am from Phoenix. I was down south looking at buying a truck. They were very quick to respond saying to come in an hour. I was there in 30 minutes, they helped me instantly gave me an honest diagnostic and ended up actually helping me save money on the truck being purchased. Thanks again!!

I had a great experience with Star Towing of Casa Grande when my car broke down unexpectedly…read more Called AAA who assigned them and they towed my vehicle safely and efficiently from where I broke down directly to the Subaru dealership. I especially want to recognize the driver, Trevor, who was absolutely outstanding. He was professional, friendly, helpful, and made a stressful situation much easier to deal with. He took great care of my car and went above and beyond to make sure everything went smoothly. I highly recommend Star Towing, and especially Trevor, to anyone who needs reliable and professional towing service in the Casa Grande area. Thank you for the excellent service!

Subject: URGENT FORMAL COMPLAINT - Child Safety Concerns, Misleading Charges, and Failure to…read moreProvide Adequate Customer Service To Whom It May Concern, I am submitting this formal complaint regarding the unacceptable treatment I received from AAA during a recent roadside assistance incident. I am beyond disappointed by the lack of concern, empathy, and urgency shown by your organization during what was a dangerous situation involving both my 11-year-old son and myself. I became stranded on the side of a busy highway with a flat tire. Traffic was passing at high speeds, creating an extremely dangerous environment. I was not alone--I had my 11-year-old son in the vehicle with me. As a parent, there is nothing more important than the safety of my child, yet throughout this experience I felt that AAA showed little to no concern for the risks we were facing. To further complicate the situation, I am a diabetic. Stressful situations and extended delays can create legitimate health concerns. Despite explaining the seriousness of our circumstances, the representative I spoke with, Cindy, showed no sense of urgency and no meaningful concern for our safety. At no point did I feel that AAA was treating this as the emergency situation that it was. What disturbed me most was the apparent focus on money rather than member safety. AAA advertises itself as a company that provides peace of mind and protection when motorists find themselves stranded. However, when I needed assistance, I felt as though policies and payments were given more attention than the fact that a child and a member were sitting dangerously close to high-speed traffic. The situation became even more frustrating when I was informed that the additional mileage charge would be approximately $60. Based on that information, I agreed to proceed. I later discovered that the actual charge was $92. This is a significant difference and raises serious concerns regarding transparency and accuracy. Had I been told the correct amount from the beginning, I would have been able to make an informed decision. I am demanding a clear explanation regarding the following: Why was I quoted approximately $60 and then charged $92? Why are AAA members required to wait 48 hours before certain membership benefits become active? How can AAA justify charging significant additional fees after members have already paid for a membership? Where are these charges and restrictions clearly disclosed to consumers? What specific procedures are in place when a member is stranded with a child in a dangerous location? Why did the representative appear to show so little concern for the immediate safety risks involved? As a paying member, I expected AAA to place safety first. Instead, I was left feeling abandoned, frustrated, and misled. The reality is that my son and I were sitting on the side of a highway with vehicles speeding past us while the company that claims to protect motorists seemed far more concerned about fees and policies than the well-being of its members. This experience has seriously damaged my confidence in AAA. I joined because I believed that if I ever found myself in an emergency situation, AAA would be there to help. Instead, I was left questioning whether member safety is truly a priority within your organization. I am requesting a formal written response addressing every issue outlined in this letter. I also request that this complaint be reviewed by management and that appropriate action be taken to ensure that future members, especially families with children, are not treated in a similar manner. If I do not receive a satisfactory response, I will consider sharing my experience through consumer review websites, social media platforms, and other appropriate channels so that others can make informed decisions regarding their membership. No parent should ever feel that the safety of their child is secondary to company policies and fees. Unfortunately, that is exactly how AAA made me feel during this incident. I expect a prompt response. Sincerely, Dan Schroeder AAA Member

We recently needed urgent work done on our car and called around town trying to get a same-day…read moreappointment. Middletown was able to get us in that same day, quickly diagnose the issue, and complete the repairs within three days even though it required extensive work and parts to be shipped in. They actually finished a full week earlier than we originally expected! Not only was the work done quickly and efficiently, but they also had the best prices in town and provided excellent customer service throughout the entire process. If you're looking for reliable, honest work, you won't be disappointed choosing this small business. Highly recommend!

They don't deserve a star rating!! I needed work done on my vehicle. I didn't know at the time…read morethat they were being Dishonest.not affordable and they do cheat you. I drove in with my vehicle. By the time they called me with a made up reason for what's going on with my vehicle. I had to have it towed out. They are crooks!!

Night before on my way home, there was an accident that happened in front of me. Cars swerving and…read moredebris everywhere. I ran over something hard. I was able to pull over a quarter mile later. My undercarriage plastic was hanging and oil dripping. It was red, so I figured transmission fluid. The next morning, I had to call off work. Had to get my car checked out. A friend recommended George's transmission. I'm glad they did. They were very friendly and prompt. They called me to the back to show me the cracked transmission casing. Explained my alternatives. I got a quote for my insurance. I will be taking my car to them when the insurance gives the ok. They filled the transmission and had me on my quickly. Very friendly and family owned business. I recommend this business.

They fixed the Transfer Case in my Truck and it runs good I would recommend them for any…read moretransmission problems if you live in the area

Amazing Service. I needed the vehicle to be at the shop for a repair but couldn't drive it due to…read morethe issue. Called and was very communicative on when and where to pick up and drop off. Fast and efficient pick up as well. Price was reasonable and affordable!

On the i10 call stay up @midnight and he responded Fast and great prices thx u jesseread more

I just recently took my Mazda CX-7 here because my power steering went out. They insisted it wasn't…read morethe pump and all 3 of my power steering hoses needed to be replaced. After over $800 dollars in darn hoses and a WEEK without my car, the power steering is STILL NOT FIXED. What a scam of a shop, instead of replacing a 200 dollar pump they scammed me out of my money and my car still needs to be fixed. Will be filing a complaint with NAPA. I don't care how nice you want to be on the phone. Your work is crap and you didn't fix the right part. Don't waste your time or money!

Had an Air conditioning problem with my 2015 GMC. Gave me a prompt appointment, very cordial on the…read morephone. In order to check electronics had to wait until car cooled. Gave me a loner so I didn't have to wait. Called later that day to advise a bad switch. Also checked and replaced my 75000 mile battery. Very reasonable price. Jesse is a proud veteran. I would give my experience at least 4 1/2 stars.

Kind all females from what I see. Great service got an estimate same day free!…read more Website does not update hours tho during holidays, sadly had to figure this out for the week of thanksgiving I got there and just saw a note are closed.

I mean this in the nicest way possible but this place is literally the worst repair shop I have…read moreever dealt with in my life they are beyond terrible from bad communication to the point where they will block your number if they get irritated that you're calling back on the day they said something would be ready. Unprofessional also decided to cuss at me through the phone because my car has been here for over three months and I'm trying to get an estimated date so I can get a rental and what not also told me in person they don't normally work on this type of car well, they probably should've said that before they accepted the work just terrible all around every single day. They told me that the car would be ready. It has never been ready on that day. I would highly suggest taking your car to whatever verified repair dealership for your car brand over this any day. Please trying to help anybody who sees this and doesn't want to waste their time. Avoid this place at all cost. I promise you almost any other shop will get it done faster god bless I hope yall figure things out and again like you said in person you normally don't do these type of cars and what not should probably have some type of sign or some type of way to give the information that you don't work on these type of cars cause it's very evident that you don't work on these type of cars in your work

My tire went flat on the drive home on the 10. I went right in with a very minimal wait. The guys…read morethere were extremely helpful and efficient. They had me on my way within 3 minutes and didn't try to oversell me, only got me what I needed. There's no ham with their service. Thanks for your help today guys.

Ghetto & Rude !! Spend your money somewhere else !…read moreThey purposely left the bolts loose on my wheels . The both men acted like uf I was bothering them , they were not helpful at all . I was in desperate need of tires . Don't go there !!!!!