This company was dispatched for my roadside assistance and it was a great experience during one of…read morethe worst days. Quick and efficient. Thank you to whoever helped me today!!

Friendly service. Arrived at my car very soon after calling. Changed tire at a very reasonable…read morerate. Owner is trying to grow business and earn a good reputation. If he keeps up the way he treated my situation, he should have a promising future.

11pm on a Wednesday, tried about 10 other numbers from Google and he was the only one who gave me a…read morecall back. Great price, and even better service. I would probably be sol on the side of the 400 still. Thank you!

From the owner: Broke-Down Towing stands out in the towing industry by combining reliable service, customer-centric…read morecare, and a deep commitment to professionalism. What truly makes us unique is our unwavering focus on making tough situations easier for our customers. Whether it’s a minor breakdown or a more serious roadside emergency, our team is always just a call away, ready to deliver fast, efficient, and affordable solutions. We pride ourselves on transparency—no hidden fees, no surprise charges. Our pricing is clear and upfront, ensuring peace of mind when you need it most. Plus, our drivers are highly trained professionals with a focus on safe, damage-free towing and timely service. We know that being stranded can be stressful, which is why we treat every customer with respect and handle each job with care, whether it’s a luxury vehicle, a commercial truck, or a family car. With a fleet of well-maintained, modern tow trucks and 24/7 availability, Broke-Down Towing offers unmatched convenience, accessibility, and reliability. We don't just tow; we provide a lifeline when things go wrong. Whether you're stuck on the side of the road, in a parking lot, or need roadside assistance, we get you back on your way quickly and safely. Our reputation is built on honesty, quality, and dedication to service—making us the towing provider you can trust in any situation.

Great experience, Mike met me at my car at the agreed time and safely towed my vehicle to the…read moredealer for repair. He is someone you can trust. Price is what I expected for the service. Highly recommended.

good work by Tony and Troy. will be coming back in the future. nice and professional.read more

See some good reviews here and some not so good. -Called…read moreAcura Roadside Assistance. My experience was great! It was a cold morning and in heavy traffic and Jason worked extra hard to fix my tire after finding out that I didn't have a spare (surprise!). 20 miles to work and 20 back. Absolutely no issues.

Terrible terrible service! Our battery was dead after being at an airport for 1.5 weeks, emergency…read moreroadside through GEICO selected this company. We told the driver several times we were in the parking garage, there is only 1 garage in the Buffalo airport. He kept going into parking lots not in the garage and he kept being rude and ignoring our directions. An airport employee finally jumped our vehicle for us. Called dispatch to notify them we don't need the driver and they couldn't care less. I would never recommend this company ever.

The dealership where I purchased my car contacted Nick to jump start my battery. He came within a…read morehalf hour and had me back on the road in less than 20 minutes. He was very professional and friendly. I would recommend Nick's Roadside Assistance to everyone.

Nick was immediately responsive, came quickly, worked efficiently, had all the right equipment, and…read moremade sure my party and I were safe. He also gave us a very fair price. I am from out of town and I felt very comfortable with the whole experience. Thank you!

These guys were great! It is a two-man team, they got to me and my family in 30 minutes, maybe even…read moreless, (we were waiting all night on a different company). They got the vehicle up and loaded in no time. Brought it to the desired location and boom done. They asked if we needed a ride to the location, which we did not. I felt that was nice. Good team call them!

From the owner: Roadside Assistance / Mobile Repair Service / Emergency Auto-Truck Service / Emergency Battery…read moreService / Emergency Tire Service

My car broke down just as I was pulling into my driveway on Niagara Falls Blvd. The assistant on…read morethe phone was very helpful and put my call for roadside assistance on priority listing as my car was blocking traffic on a busy street. Ken from Transit Towing arrived soon and he was great. He immediately realized the problem and worked to get my car up on the flatbed without any further damage. We appreciated his attention to detail and his quick work. Thank you, Carol B.

Jayne Kaiser was a delight to work with at first, when I made a call to book our first EVER cruise…read moretrip. Made me feel comfortable and less stressed. Was told "I got you"! And to feel free to send any questions her way. Was sent an email label Frist time cruiser and was told she will follow later that day with another email. So of crouse we had more questions and I email her with those. Never heard back, Sent a follow up email that Monday as this was Friday. Nothing! Tuesday I called, the tone as to how she answered the phone made me cringe. I let her know I spoke to her Friday about a cruise and I sent emails? Jayne responded yes, I saw you emailed me a few times, have to had time to read them. Her tone was very unprofessional. To the point I asked her if she was, ok? I was told they were having issues with a Co Worker and was trying to figure out where all those clients were going. I had more questions and I was made aware to set up an appt to go over the rest. So I did. I felt like I was drawing straws to even have her talk to me. To the point I said, so do I need to call you for the appt, or will you call me? She said for me to call her at 10:30 am and if she didn't answer she would call me back. So, at the end of all this, again first-time cruse, long time member. Would have thought we would be a priority and a door in our face, this has left nothing but a bad experience. Thank you SOOOOO Much Jayne! Do BETTER IN LIFE!