10/10 This was…read moreprobably the best facial I have had in the Pittsburgh area. The owner was thorough and created such a calming environment. There is also the cutest welcome committee member (aka the owner's dog). I look forward to using this business again.

I visited Vanity Box Boutique for a free/open to the public Spring Makeup event. My mom and I went…read morearound 6 pm and met with the owner Lauren. While guests were getting their makeup done and learning Spring makeup tips and tricks, we shopped around the boutique. The space is really big, and she curated really cute clothes, jewelry, and accessories. She also sells Jane Iredale makeup which I just learned about for the first time! The clothes were reasonably priced for a boutique, and there was a mix of comfortable basics to dresses. I also loved the waterproof, gold jewelry that she gets from Paris. There is a fitting room in the back, and I tried a couple things on. We browsed through the makeup and skincare products, but really learned a lot when it was our turn to get our makeup demonstration. Lauren the owner and Dessa (another incredible makeup artist) tried different Jane Iredale products on my mom and I. They both did an amazing job! Lauren explained that the Jane Iredale products are clean, vegan, and actually good for your skin. She also told us there is no talc in her products. The eyeshadow blended so nicely and didn't crumble or fall below the eyes. It was fun to learn about and we left with beautiful makeup! We bought a few of the makeup products, and Lauren ordered a BB cream for my mom that she was sold out of. The boutique is comfortable and Lauren is great. I loved that she hosted this party so we could check out the space! It seems like the boutique is really known for their facials. I found out about it from my friend who raved that she got the best facial ever at Vanity Box. I definitely plan to book a service in the future. I recommend checking out the boutique and getting your makeup done here for an event! It is conveniently located right on Butler Street near 40th Street.

I went in to treat myself to a facial -- and hands-down, it was my best facial experience ever. It…read morewas an ultra-personalized experience with Kate being cognizant of my post-breastfeeding hormonal skin needs. She truly sets the bar with her technique and product knowledge. She achieved the perfect blend of a pampering experience with a results-driven facial. Imagine floating while you're doing yoga-- and you'll get the idea of how I felt when I walked out!

I've been going here for years and have had numerous facials and also massages with J when they…read moreoffered massages. It is a clean, beautiful salon and I've never had any bad experiences, apart from a barking dog during a facial. However, I won't be returning. I normally don't request an invoice be emailed to me. However, I did the last time I had a treatment and noticed on it that I was charged a 10% Covid-19 Surcharge. I did reply to the email and asked why this charge was on there as I was completely unaware. The owner wrote me back saying they would gladly refund the charge to my account (they did) and explained that the fee is disclosed and they also have a sign at the front desk (I missed this!). However, when I asked where it was disclosed, I found out it is buried in their FAQ section under Pricing: Due to increasing supply costs, a 10% surcharge of up to a maximum of $25 is added to all services. Had this surcharge been more transparent and included in the actual listing of their services along with pricing, I certainly wouldn't have booked an appointment knowing how much that would add to the service.

I thoroughly enjoyed my facial and would recommend to anyone that is looking to either just relax…read moreor learn more about their skin. Kate took the time to explain different skin types and what category mine fell into. Once I learned about my skin type, she catered my facial products to what would best suit me and my needs. The hand, arm, shoulder, head and neck massage was the cherry on top of an already relaxing spa day. Oh, and she has a line of essential oils that she used to make the whole experience wonderful to all senses. If you're thinking of booking with her, do it!

I have been a client of Luminary for several years, and my skin texture, clarity and brightness…read morehave all significantly improved under their customized skin care regimen. I also suffer from TMJ, and the buccal massage has been an incredible relief. Over the years, I have had several facials, brow waxing/tinting, lash lifts/tints, and massage. Their talented professionals take the utmost care in their services and product recommendations, and most importantly, they deliver notable results toward your individual skincare and wellness goals. Their new location in Wexford is easily accessible, and sets the tone for a relaxing and pampered experience. I am beyond satisfied with Luminary and recommend them to everyone!

Loved my time at La Vie Lashbar. The atmosphere is calm and the decor gorgeous. The Always have…read moreGREAT music and that makes it easy to lay there while you get dolled up! I got my lashes done with Megan and I loved it!! I highly recommend her. She is very detailed and makes sure you come out looking your best. I also appreciated that she told me what she was doing at every step and explained aftercare to me. I LOVE my lashes. Megan did a fantastic job and I will be back!

This business needs an appointment manager. The stylists make the appointments. When they make…read moremistakes, the customer pays. On Friday, I received a confirmation text for my Saturday appointment. Later in the day, I received a message that my appointment was changed. The stylist had changed an appointment that was later in the month without asking me, and I assumed naturally that it was for my upcoming appointment. Since I missed this appointment because of the confusion she created, they charged me a cancellation fee of $75.00. This is not the first time I have paid for mistakes like this and poor calls on the part of the owner. What's worse is I never confirmed the appointment that they are charging me for now. Don't go here unless you plan on paying high cancellation fees for their mistakes.

I booked a pedicure for my poor neglected feet and wow, Amanda did a great job. The place is tucked…read moreaway in an old north side home and it was a very peaceful and comfortable environment. I had lots of time to look at her other services and plan to return for brow and lash tinting.

Looking for perfection? If so, this is the pedicure for you! At Pearl, Amanda's attention to the…read morefinest detail & perfecting toes is her business. Once you receive a pedicure from her, you'll understand what a real pedicure is all about ( not just a quick soak, cutting & painting the toenails). Amanda is an absolute perfectionist & her pedicures are a testament to her philosophy. After my first pedicure at Pearl, I looked no further & continued to be a VERY HAPPY & Extremely SATISFIED returning customer for almost a decade!!! So give Pearl & Amanda a try....I think you'll be a very delighted, pleased and happy customer too...

They always do such a great job threading and tinting my eyebrows! They look so much fuller and…read moreshapely after coming here, and it's so refreshing as somebody with naturally scraggly brows to be receiving compliments on my eyebrows for once! There's nowhere else in the city I trust to do my eyebrows besides them.

My go to place for threading and waxing in the city. Very reasonably priced and services is always…read moregood. This is one of the places that doesn't need appointments. Just walk right in and you'll be greeted by this wonderful lady.

This place is nothing more than soothing and relaxing !! I very much appreciate the service and…read morelevel of professionalism Georgina exhibits. This place is worth the time, money and experience ! I'll be going to see her here on out : )

This was the 1st facial I've had that I truly enjoyed. I was looking for a new place and stumbled…read moreacross this gem in Long Beach. It was easy to make an appointment, the location is convenient, the place is very cute and clean, and most importantly Georgina is great! I really appreciate it being my first time there, she got to know me and my skin before customizing a facial/treatment that would suit me best. Also, it has been a couple weeks since my session and I have been using the samples she gave me and the products I purchased and I am loving them. So so glad she doesn't use the typical brands that other places do. I'm looking forward to my next session!

I LOVE The Lash Lounge in the South Hills they have taken care of me so kindly!!!! I give them I…read morehad to have my lashes removed & they took care of me and now I'm getting their waxing services Great !!! & When you go in there the girls greet you with a smile and the ladies who work in the back that take care of you they come so glad to see you Addie that does the waxing she's remarkable I just love her she's kind and keeps you going with conversation!!! I'm going to continue to go there and I would recommend all go there !!!!

This was my first time ever getting lash extensions, and unfortunately the experience was extremely…read moredisappointing. From the moment I sat down, the lash tech, Bellamia, was openly annoyed that I was new and had questions. She did not want to explain anything and made me feel uncomfortable for asking. It was an unpleasant experience, but I genuinely wanted to start lashes as a regular routine. The salon is close to my home, and while a friendly, knowledgeable tech would have been ideal, convenience mattered to me. Because of that, I decided to move forward anyway, signed up for the monthly plan, and allowed her to apply the lashes. Initially, they didn't look terrible, but they were far more curled than what I asked for. I wanted a straighter, more natural look. However, when questions aren't welcomed and you feel like asking one more might earn you another dirty look and sigh, you end up accepting whatever you're given. The real problem started after I left. By day four, approximately 80% of the lashes had fallen out. I spoke with friends, family, and even clients of my own who regularly get lashes, and all confirmed that this level of fallout that quickly is not normal. On day five, I called the salon and was told someone would call me back to discuss the issue. No one ever did!!! By day nine, when at least 92% of the lashes were gone, I texted the number that sends appointment reminders. They responded quickly to say that lash loss can be normal and asked me to send pictures. I sent the photos immediately -- and then received zero response!!! Interestingly, when my next appointment date approached, they had no problem texting me reminders and warning me that I would be charged. I asked why no one had responded to the photos, and Michele replied saying, "I told your tech to take a couple extra minutes at the next appt." I was honestly shocked. I spent over $300 on my very first visit, which included the monthly subscription fee, and walked away with complete dissatisfaction. The only solution offered was that the tech might give me a few extra minutes at a future appointment -- despite the fact that the service clearly failed?? I asked to speak with the owner, only to find out that Michele is the franchise owner. I intentionally did not leave a review at first because I wanted to be fair. I truly considered the possibility that maybe lash extensions just didn't work for me. To be sure, I went to another salon. The lashes I received there are absolutely gorgeous, and I am now on day seven with no fallout at all. That confirmed this was not a "me" issue. I genuinely tried to give this place the benefit of the doubt, but the final takeaway is this: a franchise owner with zero customer service skills and no apparent concern for customer satisfaction is simply unacceptable