I have been going to European Wax Center for years now, the atmosphere on par with the price point and the technicians change from time to time which is understandable. Most technicians are very capable and have a cheery upbeat personality. However, my last experience was the worst I have had since I started going there. Baring in mind that I regularly wax and have for years, it actually hurt during the waxing to the point where I had to ask her if she had waxed a male before. To that end, I had to go as far as coaching her to keep my skin taunt while removing the wax among a host of other issues during the session. Upon my exit, I informed the receptionist that the session was not satisfactory to the point the extent it was painful and that I would like a call from the manager. I got a voicemail 9 days later and I have returned her call twice now with no communication from the European Wax Center on Providence Blvd in 4 weeks. read more

Kind and thoughtful service whether it is your first time or you are a seasoned waxer. My only suggestion would be to improve the vibe of the actual waxing rooms. They are very bland, boring, and outdated. read more

I have been coming to European Wax Center for years (minus a covid break). It's always a great experience from check in to check out. The ladies at the front desk are always nice and professional. Went back recently and was happy to see Camille still worked there. She's the best technician. She always wants to make sure she does what you want and always does such a great job. It was just what I needed. I felt great. Thank you! read more

I do not recommend this facility. First of all the pros don't listen to your requests and you are stuck with coming back in. Plus if you tipped on what you find out to be bad service you just tipped fruitlessly. Also most are too quick and will leave sticky wax on you that pulls your skin all day. read more

10/10! Made an appointment in 30 seconds on their website, arrived for my appointment 45 minutes later, waited a few minutes for the technician to sanitize her area, and walked out with no more caterpillars in less than 10 minutes! Lexie did an amazing job with little pain. She also showed me how to use brow gel to tame my caterpillars in between visits! I rarely make follow up appointments for eyebrows, but I did with Lexie. Just go make an appointment. Your first wax is free! You have nothing to lose but your caterpillars, or whatever else is botheringyou. read more

I went in and got an eyebrow and upper lip wax and the waxer pulled too slow and made the service more painful than it needed to be as well as leaving my skin raw, red and still hurting today whether I touch it or not I have this burning sensation on my face. I have a cosmetology license and normally wax myself but was out and about and thought they should know what they are doing. But that was wrong. read more

Very smooth process. They took my temperature upon arrival and escorted me to my room for my appointment very promptly. They gave me my first wax free (eyebrows, normally $21). The wax was warm and the process was completed quickly. I was satisfied with the results and she also added some brow gel to make my eyebrows looks cleaner. I bought a value pack, because they offer a discount to bundle them and you can use them at any location. read more

Love this European wax center. Wish the front desk employees were a little more friendly, but the girls in the back were wonderful, friendly even when you are in an odd position getting a bra Zion wax they still will talk to you and don't make you feel uncomfortable at all, it's a little expensive for me but it is well worth it. Would recommend highly! read more

I go to European Wax Center more frequently than any other salon in the area. I usually book with Lexi or Lammas - they're both friendly, know how to make you comfortable, and most importantly do a great job with waxing. They use the "comfort wax" which hardens before being ripped off, and I find it much less painful than traditional wax. They also offer unlimited passes or have specials such as buy 9 get 2 free which makes the services more affordable. You can book online and easily change your appointments that way which is a bonus. My only complaint is that sometimes their website acts up and it shows I don't have any appointments. Other than that, I always have a positive experience here. read more

This place is a very straightforward beauty center. They do all sorts of waxing and you even get a free wax if it's your first visit! As I entered the small shop, I was welcomed by a beautifully posh color scheme of white and red. The woman behind the counter seemed to be tired and not as enthusiastic to greet me as I have hoped. However, the person that day my wax, Amber was such a delight! Amber answered all my questions and made sure to do everything I wanted to ensure I left happy. The space is very clean and professional. Would I come back here again? Maybe if I had extra money for the services. They offer wax packages of all types including annual plans. read more

Super clean and very nice staff! I'll be going back for sure after this Covid crap clears. Reasonably priced too.

I have a love and hate relationship with this place. They are very convenient, most waxers are very pleasant and easy to book an appointment. I have a wax pass and it works great if you use them very regularly like myself. My problem is lately I always see patches of hair left behind, which shouldn't happen. It's almost like I'm being rushed out of the place and they forget to clean it up. read more

Not as painful as you'd think! Bye bye shaving! I would definitely recommend going here. Your first wax is free so why not try it out? I'm glad I went to the McCandles location and I will definitely continue to go to this one every 4 weeks! It's in a great location and everything is clean and organized inside. The staff is super friendly and always ready to assist you! Besides a little self-pamper never hurt anyone! read more

I had no idea what to expect, but they've hooked me for life! Sydney, who was working the front desk, was helpful at check in, and explaining how they would work from there. Nice, comfortable area, but I wasn't there for long! Tori came out promptly to get me, and she was awesome at explaining what would happen, and what I could expect. The whole process was not-quite-literally painless, and made me feel very comfortable. I'd heard that EWC had a tendency to upsell, but that didn't happen to me at all. Tori mentioned the serum, and Sydney talked about the package -- but just once, and that was it. I'd already decided to get the package if I liked how things went, so maybe there would have been a harder sell if I didn't get it, but who knows. At any rate, I'm very glad I went, and I definitely will be back! read more

I love coming here! I bought a package deal and it was such a great decision. The ladies here are so nice and very professional. The rooms are extremely clean. If you get a package deal the price is fairly cheap and it gives you more of a reason to visit more often! I'd recommend this place to anyone! read more

I come every two weeks, and each visit is always great! Hailey is always super professional and personable during my visit! She is also always super efficient and does an excellent job with all of my services! The receptionists are also very nice and professional! It's a great place to go for routine waxes or new services!! Keep up the awesome work ladies! read more

Just saw Alexis and it was the best waxing experience I've ever had. She made sure I was comfortable and explained everything she was doing. Will definitely be going back! read more

The reason for these five stars goes by the name Quaila. When I first moved to Pittsburgh I was disappointed to know that there were no EWCs anywhere. Finally they opened and were at their original location off of McKnight road. It wasn't an ideal spot in which they were located but I still went. I remember my first appt with her. She was very say and made sure to ask if it was my first time there and receiving a wax. I explained to her that I was a pro and I was glad that they finally opened so I could stick to hard wax rather than soft wax. During the session she built a wonderful rapport and informed me of some great things to do in and around Pittsburgh. We also talked about our affinity for Scandal. It is always good to have a healthy discussion about Thursday night television. I began going regularly. Not just because I needed to for maintenance but also for the little bit of time spent talking about the next episode. During conversations she would also inform me of other places I may never thought to wax before. She was knowledgeable and encouraging. It is always a pleasant experience. I never feel rushed or just another body on the table. I'm thankful to have found a place where I enjoy going and comfortable with who I see. The young ladies at the front desk are also nice and pleasant. I'm aware that sales is a part of their job and they do it in a way that didn't make you feel bombarded or pressured. So ladies and gents, if you're looking to have something waxed on your body then here is where you want to go. Make sure you ask for Quaila and tell her I sent you!!! read more

I love this place! This is the new location for EWC that moved from down on McKnight Road. The new facility is clean, bright, and convenient. The staff is so nice and friendly, they always greet you with a smile. I have been going to Jessica for a long time, and I will always request her. She does an amazing and fast job every time I go. I am usually in and out within 10 minutes. Highly reccomend this location and Jessica for all your waxing needs! read more

I just got my first Brazilian here and it was really easy! I mean, for what it is, it was as comfortable and quick as it could have possibly been. I recommend it! :) read more

LOVE this location. I've been to the other locations in Pittsburgh and this one is by far the best. I have been going here for about a year, and Tori is the only person I will go to! I searched for a great person to take care of my waxing needs, and finally found her. The front desk staff are very polite, not pushy on products, and the entire facility is very clean. I always leave feeling way better than when I came in! Definitely recommend going here! read more

I've been to this location and the Cranberry twp location just because of convenience and they are terrible. They don't completely wax everything off. Spotty patches of air that should have been waxed. 1st time I thought it was the employee, 2nd time I figured its the company. My husband has his back waxed and with his arms down, you could see untouched 3" wide lines of hair down the sides of his back. I wanted him to go back immediately to get it waxed but he didn't want to deal with the hassle. Will never go back to any location again. Girls are obviously not trained properly and worried about getting clients in and out. They are also very pushy to sell you their products read more

I love this wax center. Lauren is the best! She always does a great job and always offers to fill in my brows for me.

I've been meaning to post this for a year. Jessica is amazing! My cousin told me to come to her and I couldn't be happier!! I'm on my second Brazilian wax package because of her. She's so friendly, makes me feel comfortable and leaves my hooha perfect with no bruising or unwanted hairs! I live in cranberry but go out of my way to see her. I tell Everybody about her and literally look forward to my appointments! Thank you Jessica x1000 read more

I have been to a few EWCs in the area but I keep coming back to this location. I have seen Tori a handful of times and would recommend anyone to her. She's friendly and professional. Tori is easy to talk to and keeps the conversation entertaining so you can be distracted while she waxes you. 10/10 will be seeing her again. read more

HAILEY IS A WAXING ANGEL I used to go see Jackie regularly and when she left I was SO nervous to have someone else do my Brazilian. Unfortunately my first wax after jackie left with one of the other girls was so painful I vowed never to return to the location. I had hair left, it was painful, and I said never again. BUT in a weak moment I said a prayer and did end up booking again and I'm so glad I did. Hailey was the best! It was honestly the most comfortable (as comfortable as waxing can get) wax I've ever had. I'll be booking again with her! What.a.angel read more

We have been coming here for a year. We have never no showed, we tip large (30%) and we were 10 min late today and they scratched us as no shows. We tried to call to tell them we were stuck in amazing Pittsburgh traffic but their phone would not ring through. Mega rude! We have been loyal and dependable clients but apparently asking them to be the same to us is too much. Will not be spending another dime there. read more

Absolutely terrible experience! The McCandless location's front desk is horrible. This is the 2nd time they messed up my appointment time. After an email confirmation and a voicemail confirmation I was told my appointment was an hour later. I was told I could see a different technician....which I did the last time they screwed up my appointment (same front desk lady), and that was a terrible experience. They have 1 great technician, Ashley, and she has lost a client forever because of their terrible service. No interest in trying to work their error out to satisfy a customer of over a year. read more

Ever welcoming and nice staff! I was very happy with my services I had done there I felt very relaxed!

Camille is great! She was professional, very personable and she does a fantastic brow wax!

This place is great. I have been going here for years for Brazilian waxes. The price is reasonable and the people who work there are friendly. I go to Jessica and she is great. She is friendly and makes you feel comfortable. The appointment only last 10 or 15 minutes and the location is very convenient. They occasionally have sales where you buy nine and get three free and that's an even better deal. read more

Definitely coming back to this place! The interior is clean without being sterile and cold. The girl at the front desk was really friendly and helpful as it was my first time. I saw Megan and she was great! She made my first Brazilian as minimally awkward as possible and made it quick and easy. She was also really knowledgable and recommended products without being pushy which I liked. read more

Love love lovvvve Elizabeth. She's so quick and efficient and makes the process of a Brazilian wax as painless as it could possibly be. Definitely book with her, she's the best! read more

I wanted to try out a full Brazilian so I went to the European Wax Center off of McKnight near Pittsburgh, PA. The tech was warm and friendly but the actual work that she did on me was awful. When I got home, I noticed SO many hairs that she didn't take off. I pulled out the tweezers and started plucking them myself and did maybe twenty hairs every day for a week or so until it was pretty clean. They charge way too much money for such shoddy work. I ended up buying a Brazilian wax kit online for about half the price of what EWC charges for one Brazilian. The kit came with an instructional CD, wax, warmer, pre waxing lotion, cooling lotion, and wooden application sticks - which is everything you need to do your own wax at home many times over! On my very first try, even though it was awkward, I did a much better job than the tech at EWC. I recommend you not go there and instead do it yourself. read more

This was my first waxing. The staff was fairly friendly, although they didn't really talk you through things. After the shell shock, I got home, there was patchy hair EVERYWHERE. After all that, you should at least have a smooth area to flaunt, it looked horrible. Im told there are also tips to make things easier, holding pressure directly after lifting, taking ibuprofen/Tylenol before, etc non of which this place explained or did. I came out looking like a patchy mess, and I would NOT recommend this place. read more

Please dear lord warm this place up. Allow the team to change the temps when they are cold. Also, when you are half naked, you don't want to freeze your bum off!!! Otherwise, decent enough. Recommend. Especially if you get a package. read more

I got a Brazilian wax about a week or two ago by Megan and she was AWESOME! It was my first time and she totally made me feel comfortable because I was slightly (and by slightly, I mean very) freaked out haha. She was totally patient with me AND extremely professional. Addie at the front desk was also super sweet and welcoming. You get half off your first Brazilian here too so it was like, $23. Totally worth it. read more