To start off the food is dog poop quality. Lack of nurses lack of caring and just overall a really…read morepoor stay for my mom.my mom didn't eat at all really because the food was the most horrible food I've seen worse than prison.stems of broccoli hard white rice and runny meat.my mom spent like 8days in there got a lot worse.they overmedicated her to the point of zombie.nurse couldn't figure out what meds were making her sleep all the time.dont waste ur time with this place.worst ever

Beautiful, newly renovated facility with 4 for Quality of Care and for the rehab program! Private…read morerooms for short-term rehab residents.

Have a loved one who is a Memory Care resident there. She was celebrating her 90th birthday. The…read morefacility has a small, private room for celebrations. Will seat about 12 comfortably. Fridge and microwave close by. Family has been very satisfied with the care there. Place is clean. Have to check in on electronic machine and check out when you leave.

I wouldn't leave my worst enemy at this facility. The staff is lazy, unprofessional and constantly…read morechanging. They would be better off working at McDonalds than caring for people's loved ones. We were given the biggest "sales pitch" and fell for it at the expense of my parent's health and now quality of life. If this were a place caring for children people would be outraged...it's so sad the same cannot be said about the elderly.

My husband and I moved in 3-1-26. I can say all the staff is very friendly. They have many…read moreactivities to do. Warm water pool. Card games, Bingo , live entertainment, we had Kentucky Derby last week and several people won prizes. They have a lounge, a theater to watch movies, a church. They have breakfast and lunch they serve and the desserts are very delicious.

This has been a great home for my mom. The price includes two meals a day, cleaning and utilities…read more Her apartment is very spacious and well maintained. They even plan outings. If she needs help, she can request assistance and while it costs, the prices are very reasonable. The staff and owners are fabulous. This isn't some mega-corporation more interest in money than the life of the residents. I feel at ease knowing mom is in good hands.

I would highly recommend staying far away from this facility. My 87-year old mother lived there for…read morethe past year, until July when she fell in her bathroom and broke her hip. She fell at 2am on a Sunday. The facility is supposed to check on their residents by 9 am. No one checked on my mother that day at all. Infuriating. I talk with mother usually every Sunday so when I didn't hear back from her by Monday morning, I called Crestview to do a wellness check. Tori said she went to check on mom and said that mom was just tired but okay. So it took me calling to get them to check on her. Turns out that later in the day, another gal named Lisa, found my mom at 3pm still lying on the bathroom floor, in pain. She called 911 and my mom was taken to the hospital - after lying on the floor for 37 hours. So much for good care. We found a new place for mom and when I went to clean our mom's apt at Crestview last week, the director Christina asked to speak to me. She denied that we had left her any voice messages and said she didn't receive any - from myself, my aunt and also mom's social worker. Christina insisted we give a written 30-day notice and that mom has to pay for September rent despite her move being involuntary, as she can no longer live independently. I asked Christina if there was any way we could reach an agreement since we are not a litigious family, but she was unwilling to budge at all. OH, P.S. The State of Missouri is now investigating them for the elder abuse.

Wonderful place! Bright and cheery. Very pleasant activities, including exercise class. My mom has…read morebeen here for three and a half years. Great staff and housekeepers and maintenance. We have used a few services that you pay for such as Senior Helpers when she had a wound that needed daily tending and that was very helpful and reassuring. Also the on-site salon for haircuts and pedicures is convenient. One huge downside to caution about is that meals are not served at all on Sunday nights. This has been burdensome for our family and other residents have grumbled about this repeatedly. They get used to not cooking and then there is no meal and families are not always able to help. So then it's cold leftovers or PBJ. But that is the only down side, other than that, it's a wonderful place and we would recommend it!

The people in the offices there do not care about loved ones. They do things because corporate…read moretells them they have to. When visiting ask how long each person in the office (not corporate people) have been working there. There were only 5 techs/RA's that really have a darn about my mom and they know who they are. They don't have enough staff to take care of the residents and when they hire, the correct training is not being given. I had to train the staff on how to care for my LO. When issues are brought up there is no follow up. Also there is no place outside for residents to go safely on their own besides doors that are too heavy for them to open. The food is the best of anyplace she had been at. Good luck getting any peace if your loved one ends up here as you will regret it.

My dad has been a resident of Cedarhurst for about a year and a half. The staff is ALWAYS kind,…read morepatient, and helpful. They treat my dad as if he were family. As an example, the staff knows the residents by name and will walk around the common areas and greet them individually. My siblings and I are most grateful for the care my dad receives.

Before you sign any papers and admit yourself or your loved one please read this. If it gets to…read morewhere a tenant needs more care for physical or mental reasons, they will go into the nursing part of the facility. Please don't allow for this possibility. The staff there directly lied to us about what they could and couldn't do, citing that it was "illegal" to have an alarm on her bed when it isn't. She has fallen 3 times this week after having surgery for her broken leg. They let our mom sit by herself for so long that she wet herself even though she isn't incontinent. Our questions were met with made up answers and we had to hire someone to sit with her and care for her so we could sleep at night. I'm not a comment poster, but this has been so horrific that I had to try to warn people.

My Uncle lives here in a beautiful large patio home. We visited on Saturday and I couldn't get over…read morehow nice the area is! Off the back patio I must have seen at least 4 woodpeckers and several Robins flying from tree to tree, and at the suet feeders. It was a beautiful and active scene! After a tour of his home and a nice comfortable visit we walked to the main building for lunch, and they were having an Easter event in one of the large rooms where we talked to some of the delightful staff. We went on to the very nice Dining Room and had a meal fit for a king! He had reserved a very nicely set table next to large windows which open up to one of the nice natural setting courtyards. The food was great and the service was friendly and efficient. I know my Uncle is happy here and he gets lots of family who comes to see him and they are very satisfied with his freedom to do things and his social involvement. I'd say this is a great retirement community!