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    Home Instead

    4.3 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    7 years ago

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    Griswold Care Pairing

    Griswold Care Pairing

    5.0(2 reviews)
    0.5 miSt Charles

    Griswold Home Care took magnificent care of both my parents. We had several caregivers over a…read morecouple of years. While each caregiver had their own gifts, overall my parents were cared for by genuinely caring people who treated them as if they were their own parents. The house was clean, attractive tasteful meals were prepared, concerns were communicated and companionship was provided. Griswold Home Care genuinely has the clients best interests in mind. We have a healthy relationship with Griswold employees that brings comfort & peace to our family. Thank you to all.

    My name is John F. I contracted with Griswold Home Care - St. Charles, Mo. several years ago to…read moreinitiate some desperately needed services in caring for our mother. I've been in some variation of the home health care business as I've owned and operated specialty infusion pharmacies and nursing agencies for many years before my parents became too feeble to go it alone. Having lived 4 hours away in Kansas City, I was apprehensive about who we chose for assistance. I was extremely picky. I actually worked very close with the owner, Tom Conti in choosing our caregivers. My goal was to get the right match of a caregiver for mom & dad. Tom was extremely sensitive to our goals. He introduced us to several caregivers giving us the chance to conduct one-on-one interviews. We were able to do this in mom and dad's house. There was no pressure either way - Griswold just wanted us to have what we were desiring. It didn't take very long to pick out a perfect match. Her name was Rachael. She cared for our parents for several years until the recent passing of both of them. Tom and his team religiously dropped by the house just to say hello and chat or even bring a fresh cooked pie or flowers. Rachael basically became the equivalent of a family member to us. Griswold and Tom Conti also are considered family. They were there for us at all of the critical times - holidays - birthdays and yes - even the funerals. I can't imagine any provider being more attentive to our needs and I can't imagine having gone through this ordeal without them. Again, I've been in the business for 40 years. I know the difference between mediocrity and excellence. The Griswold - St. Charles Office met all of our expectations and by far exceeded them. We felt they operated at the highest level of integrity at all times and at no time did we ever feel mom or dad were at risk. If you are in the St. Charles / St. Louis area and looking for a trustworthy and competent home care assistance, I fully encourage you to arrange for a visit with Tom Conti and see if he can't assist you in matching your loved ones up with one of his amazing caregivers. You will not be disappointed! John F.

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    Home Instead - homehealthcare - Updated June 2026

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