Don't know to much about the rest of the hospital but the labor and delivery department I can't…read moreeven put into words and won't try to. But I will tell you this their CARE, ATTITUDES, SERVICES, and HOSPITALITY Cannot be beaten. We took a tour and done our research to find a place to bring our baby into the world and I don't advise you look any further. Absolutely amazing labor and delivery staff, cleaners, doctors, the whole department is indescribable!!!!!!

Currently on hour six in the ER waiting room, with no idea how much longer it will be. They didn't…read morehave enough seats for all guests and the vending drink machine was only taking cash, as the card reader was unable to work. ~~ Update - we spent a total of twelve hours from start to finish. If you have an emergency, you are better off going to Grady or the legacy Emory location. That said - the surgery center is outstanding, minus the waiting room part (but that's really any hospital, I guess).

I had to come here to take care of some business, and when I finished I went to Emory's cafe. I…read morewanted a salad, so I got pasta and tuna. It was a very small amount, and that was what I requested. It goes by the pound. I uploaded the photo. Wow I paid $8 for a salad that I could've went to Publix and paid for a larger one. I felt ripped off, but lesson learned. Lol. Besides that, Emory has really nice and attentive employees. I have one my visit here, and that will be it. Thank God. :-)

I came to this hospital immediately following a car accident I was involved in on the interstate in…read moredowntown Atlanta. The staff is polite and kind however the wait time to receive care is very concerning. If you have a dire emergency and did not come to the ER via ambulance, it's difficult to locate parking and the walk to the ER entrance is a significant walk distance from the parking garage. Thankfully my emergency is not life threatening, but if it were, the wait time alone could be critical and negatively impacting to health improvement. In the future, I would consider going to a different hospital for emergency care.

Started at the ER at 4:24pm, moved to a room many hours later. Medical staff were very…read moreprofessional. Picture of this chair needs to be replaced Overall ER visit was good just a slow process which is to Be expected.

5 stars for the hospital and staff…read more 1 star for the ER I changed my loved ones insurance to have Emory. It's a higher standard of care and I like teaching hospitals even if 5 scribes and students always accompany the doctor. HOSPITAL/CLINIC Self-parking and valet is a headache and expensive unless you're admitted for three weeks or longer, then you can buy an in and out pass. No parking validation for emergencies. Although the ER and hospital rooms have WiFi, common areas and clinic lobbies lack cell service. Uber drivers can't find you because there are several hospital entrances. Allow plenty of time if you have more than one appointment in different areas (A, B, C). Eye doctors are on three different floors which is confusing. Emory is huge so take advantage of wheelchairs if needed. Some doctors don't read the chart so be prepared to repeat yourself and take notes. Nurses are caring and hard working and the ICU is excellent. There are filtered water fountains & a cafe that's always open for delicious hot meals or snacks although the prices recently increased. Take a pic of the patient menu and call their order in. Clean and comfy rooms have couches, cable, storage and a couch/recliner for guests, some even have views. I love 'My Chart' where records, appointments, prescriptions and communication with your provider is just a few phone clicks away. The ER is another story entirely. EMERGENCY ROOM First visit was for a serious emergency which required surgery. The stay was extended several days for an MRI. We were told even patients arriving in ambulances were lined up stretcher to stretcher to wait for an MRI. Second trip after an accident involved a reasonable wait time and thorough care. But the third visit was the last. We waited in a freezing lobby crammed with sick people for 15 hours before seeing a doctor. We were given a wait time via app which extended until updates stopped completely. I've never heard such bloodcurdling screams, one patient in back sounded like he was being tortured. From 4pm to 6am there were NO DOCTORS. A young man was was crying out in agony after losing his mom. Sadly, people were taking their frustration out on the front desk person due to a lack of security. One guard ran out from the back after being stabbed in the hand by a patient. I had to go for a walk to calm down while my loved one froze, waited and starved. No-one informed us of a cafeteria. Thin blankets were handed out and patients were told no meds without first seeing a physician. We didn't see one until the morning shift arrived. The nurse admitted someone died due to lack of staff and she was going to quit. Thank God my loved ones injury was not life-threatening. I filled out a survey and never heard from Emory. As frightening as this ER experience was, I'd still choose this campus over Emory Decatur where previously, a serious omission was made during surgery and the room wasn't clean. Grady isn't even in the running. But since we're privileged enough to have a car, we'll drive the extra 15 minutes to St. Joseph's for future ER visits. SUM Emory University Hospital (Clifton) has room for improvement, especially regarding ER and parking. But cleanliness, care, comfortable rooms, My Chart, meals and staff are recommended.

Out of all the places I've ever been in my life for any type of medical treatment. I would have to…read moresay that Grady Memorial Hospital is by far the worst. The staff had no sense of urgency, bedside manner or overall compassion for their patients. Everyone was texting, socializing or social media surfing on their phones as you walk by. No one was doing any real work. One of the ladies in the x-ray room fell asleep at her station. In addition the hospital is filthy. It really should be shut down. I waited almost 12 hours was pricked four different times for bloodwork ended up leaving at 5 AM and still don't know what is wrong with me. I will never ever ever ever ever ever ever go back to Grady for anything. Atlanta should be ashamed to offer this level of service to their citizens. You might as well be in a shelter.

My husband here right now for a CT scan. We've received excellent patient relations service from a…read morestaff member named Johanon. He is amazingly kind, helpful and appropriately engaging. He went the extra mile in response to an inquiry. I really appreciate that and wants to give him a shout out! Thank you, Johanon!

​My name is Lisa Groves, I am a Disabled my Veteran & 34 year Veteran's Advocate. After 3 decades…read morebeing a patient with VAMC system & I have visited numerous of VAMC in 49 US States, I can truthful say that Atlanta VAMC is the #1 worst. Being a patient at Atlanta VAMC I've been subjected to a coordinated campaign of abuse and retaliation by the Atlanta VA leadership & staff to cover up vendor fraud and staff misconduct. I was forced from my mobility scooter to mobility wheelchair because PM&R stated that they don't provide elevated leg lifts for scooters. I was in my 2nd device mobility wheelchair when I brutally assaulted by a resident Terri Vegter at my prior residence. Which I have included videos in this review. In the video which runs 2:47, when it absurdly ends is when Terri Vegter hijacked my mobility wheelchair by having control over my joystick while she was strangling me with my own key fob. Her actions made my mobility wheelchair crashed into the neighbor's across the hallway, my joystick & right armrest was severely damaged. I went to the Atlanta VAMC Physical Therapy Department showed Barbara Harris & Jill Siok the damage & videos .Along with the Wheeled Mobility Committee, Jill Siok & Barbara Harris intentionally delayed repairs for months, forcing me to use my mobility wheelchair for 4 months held together by duct taped. Their delays resulted having to have a 3rd mobility device (power chair). I discovered the VA "We Fix It" delivered used, refurbished chairs with hair-embedded wheels. Despite independent technicians Osteen Salman verifying that the damage was due to previous vendors negligence &: not my own, Prosthetics Chief Jeffrey Jarvis & Supervisor Nikki Collins verbally assaulted me, accusing me of "abusing" equipment to protect their fraudulent vendors. ​Medical Neglect & Silence on September 2025, I collapsed at a Cobb County VA town hall with a life-threatening blood pressure of 201/201, Atlanta VAMC Director Kai Mentzer displayed a sickening lack of professionalism, & showed no concern. falsified. To silence my reports of fraud, Dr. Norvel placed a retaliatory "flag" on my record the first in my entire history as a patient. The Atlanta VAMC attempted to gaslight me, but I have the receipts, serial numbers, vendor statements to prove the fraud. It took a WSB-TV news report & a private donor to give me back my mobility because the VISN 7 leadership and the VA system failed me at every level. ​ To my fellow Veterans: Be warned. When you speak the truth about this bureaucracy, they will use "flags" as weapons to discredit you. I am documenting every name & every lie for my upcoming book. I will also be personally sue everyone involved. When it comes to Atlanta VAMC PM&R Physicians Dr. Keyonna Jenkins, MD Dr. Ka Hoi V. Hui, MD, Dr. Demosthenes N. Sarlis, MD & Dr. Jeffrey Eliason, MD they will make determinations without even examining you. These Physicians that are listed above claimed after looking at my 3 decades plus VAMC records for 20 minutes that they couldn't find no need for me to have mobility devices. Is impossible to go through that many years of records in that little amount of time. I'm extremely thankful that the Huntington West Virginia & Louisville Kentucky VAMCS took excellent care of me specifically their Prosthetics, Physical Therapy & PM&R departments. Even the VA OIG have shows how Atlanta VAMC is a great failure by their reports. When it comes it to VISN 7 leadership and some staff like Donovan Ohrt, who's the Patient Advocate he's very unprofessional, & doesn't do his job. I'm praying that the next US President fire the unprofessional leadership & some staff within the Atlanta VAMC and VISN 7. Specifically Atlanta VAMC Patient Advocate Lee, Renee' Francis-Turner, M.A., Congressional Liaison/Public Affairs Specialist Atlanta VA & Dunte Artis, Management & Program Analyst, Office of the Chief of Staff, Atlanta VAHCS who are extremely professional and needs to be fired. Please watch the evidence where Terri Vegter covered up my Ring doorbell camera afterwards did the brutal assault. * ​https://youtu.be/cAVR2Zo2SfU?feature=shared * ​https://youtu.be/bF9UICkedxM?si=7J4kr_hOo6hMsYC1 ​ Thanks to WBS TV2 for airing my story & a Donor for my new customized mobility wheelchair that Atlanta VAMC failed to do.

Today was a gread day at the VA! My dad is an ARMY veteran &…read moreI normally take him to the Clairmont Road (Decatur/Atlanta) around Toco Hills Shopping Center. This appointment was for an eye exam. Got there maybe 15 minutes early. Parking was a breeze, and there are PLENTY of handicapped parking spaces up front. A little hill, and elevator to the drive thru at the main entrance. I dropped dad at the front & he waited on one of the benches for me to park. Walked into a Welcome Center area that was staffed & very clean! Nice area. Plenty of great signs to point us in the right direction. Love that! Nice & big restrooms as well. Dad wanted a vending machine snack, and they have a few. 1 down where we were & another little self-serve coffee/snack station upstairs. Easy to choose what you want, pay & move one- a few tables upstairs as well. It isn't cheap! 1 King Candy Bar was over $3. Dr. Called dad back, very nice & patient. Was pretty funny too. Provided information & sent us on our way. Glad to know veterans are being taken care of in the best way here. 1 man did get upset he waited over an hr, but I don't know the situation. Plenty of folks to calm him down & get him taken care of.

Worst hospital waiting for hours and they gave the wrong medicine....I would not recommend this…read morehospital to anyone. Seems like the staff was new or in training...:

This is the worst hospital to come to please avoid it. Came with very high blood pressure 186/115 n…read morechest pain it took a hour to get in then as they let me sit out in the waiting area in pain for three more hours they put me in a room only to wait more hours holding my chest complaining but couldn't drive to another hospital because the blood pressure and pain made my sight bad. I still didn't get seen by a doctor

Queen is an amazing guest specialist. She listens, she helps, and she executes! if you need…read moreanything she will point you in the right direction! Say hello to Queen when you come into Positive!

My name is Sabre Rose Gooden. I took a blood test 14th of February. Being that it is May 24th ,2026…read morethat is well over a 3 month waiting period for the results. I'm trying to see did everything check to be ok. What happened to my blood samples . Gosh , that amount of time does make a person a bit anxious.

Terrible wait in the ER. Very poor service offerings and horrible environment for an injured child.read more

The facility experience wasn't good. I pulled up to unload my mother and have the car valet…read moreparked. There was a valet stand with a "be right back" sign. We waited 20 minutes. No one showed up. I unloaded my mother with her walker. We had been told we could get a wheel from the valet. No valet, no wheelchair. I had to leave her there to go park the car. When I returned there was still no valet. The previous time we were at this facility we waited 15 minutes to valet the car and longer for it to be returned. It there's no one working valet TAKE DOWN THE SIGN.

Located @ 1968 Peachtree Rd NW Atlanta, Georgia 30309…read more Attended a doctor's appointment with my Uncle today. We visited the Labs first then met with his Doctor. From start to finish, everyone was extremely helpful and nice to us as I escorted my Uncle to every area of the hospital. The Care Quality and customer service was excellent and we did not have any issues today. I would definitely recommend this location for your medical needs. It was definitely the professionalism and service for me.

One star. This review is directed at the hospital's…read moreleadership and billing practices--not the physicians, nurses, or other staff who cared for me. They treated me professionally and compassionately. My concern is with an organization that appears to prioritize revenue over patients. I came to the emergency room because I believed I was experiencing a medical emergency--not because I had a choice. I left not only grateful for the medical care, but shocked by the charges that followed. As an insured, working American who pays taxes and health insurance premiums, I found it difficult to understand how basic items and routine services could be billed at prices that seem disconnected from reality. Patients don't comparison-shop during emergencies, and they shouldn't be financially punished for seeking care. The standard response is always, "That's just how healthcare works." But those prices are set by people. Leadership chooses the policies that determine what patients are charged. The medical staff earned my appreciation. The billing practices earned this review. I hope the leadership of this organization takes a hard look at whether its financial priorities truly reflect its mission to care for the community.