Located @ 1968 Peachtree Rd NW Atlanta, Georgia 30309…read more Attended a doctor's appointment with my Uncle today. We visited the Labs first then met with his Doctor. From start to finish, everyone was extremely helpful and nice to us as I escorted my Uncle to every area of the hospital. The Care Quality and customer service was excellent and we did not have any issues today. I would definitely recommend this location for your medical needs. It was definitely the professionalism and service for me.

One star. This review is directed at the hospital's…read moreleadership and billing practices--not the physicians, nurses, or other staff who cared for me. They treated me professionally and compassionately. My concern is with an organization that appears to prioritize revenue over patients. I came to the emergency room because I believed I was experiencing a medical emergency--not because I had a choice. I left not only grateful for the medical care, but shocked by the charges that followed. As an insured, working American who pays taxes and health insurance premiums, I found it difficult to understand how basic items and routine services could be billed at prices that seem disconnected from reality. Patients don't comparison-shop during emergencies, and they shouldn't be financially punished for seeking care. The standard response is always, "That's just how healthcare works." But those prices are set by people. Leadership chooses the policies that determine what patients are charged. The medical staff earned my appreciation. The billing practices earned this review. I hope the leadership of this organization takes a hard look at whether its financial priorities truly reflect its mission to care for the community.

Everyone at this hospital is so KIND and nice! The doctors and staff are incredibly exceptional,…read moresupportive, caring, and super knowledgeable. I mean everyone from the security guards, nursing staff, janitorial staff, and folks working in the cafeteria are the most helpful people I have ever encountered. Walk down the hall, can I help you find something? Here, I'll walk you there! They really take good care of you. Super happy with the level of care my mom is receiving.

This is a review of the abysmal parking process. We had to drop off items for a friend who was…read moreunexpectedly hospitalized. When we tried to leave the exit gate was malfunctioning and we were in a long line. I tried calling the hospital and they put me through to a 3rd party parking service vendor that didn't answer the phone and their vm box was full and couldn't take messages. It took at least a half hour to exit.

I had to come here to take care of some business, and when I finished I went to Emory's cafe. I…read morewanted a salad, so I got pasta and tuna. It was a very small amount, and that was what I requested. It goes by the pound. I uploaded the photo. Wow I paid $8 for a salad that I could've went to Publix and paid for a larger one. I felt ripped off, but lesson learned. Lol. Besides that, Emory has really nice and attentive employees. I have one my visit here, and that will be it. Thank God. :-)

I came to this hospital immediately following a car accident I was involved in on the interstate in…read moredowntown Atlanta. The staff is polite and kind however the wait time to receive care is very concerning. If you have a dire emergency and did not come to the ER via ambulance, it's difficult to locate parking and the walk to the ER entrance is a significant walk distance from the parking garage. Thankfully my emergency is not life threatening, but if it were, the wait time alone could be critical and negatively impacting to health improvement. In the future, I would consider going to a different hospital for emergency care.

Out of all the places I've ever been in my life for any type of medical treatment. I would have to…read moresay that Grady Memorial Hospital is by far the worst. The staff had no sense of urgency, bedside manner or overall compassion for their patients. Everyone was texting, socializing or social media surfing on their phones as you walk by. No one was doing any real work. One of the ladies in the x-ray room fell asleep at her station. In addition the hospital is filthy. It really should be shut down. I waited almost 12 hours was pricked four different times for bloodwork ended up leaving at 5 AM and still don't know what is wrong with me. I will never ever ever ever ever ever ever go back to Grady for anything. Atlanta should be ashamed to offer this level of service to their citizens. You might as well be in a shelter.

My husband here right now for a CT scan. We've received excellent patient relations service from a…read morestaff member named Johanon. He is amazingly kind, helpful and appropriately engaging. He went the extra mile in response to an inquiry. I really appreciate that and wants to give him a shout out! Thank you, Johanon!

This review is for the Emergency Dept. We had no wait and VIP service, this is the Cadillac of…read moreEmory's! Parking is free and convenient if you're going to the ER. The lobby was literally empty on a Saturday. My loved one was evaluated immediately and there was a clean room available and staff who checked in frequently. We saw a friendly doctor who actually read the chart. It wasn't cold and we had cable tv to watch. Because it could have been minor or serious, my loved one was fed and given a room in the "Clinical Decision Unit" to sleep in overnight to wait for an MRI. Our room was comfortable and I was able to sleep in a recliner. The staff brought blankets and a pillow. This may sound normal but it's a world away from Emory University Clifton hospital where we paid to park and waited in a freezing lobby crammed with sick people for 15 hours before seeing a doctor. We literally heard people screaming because they were in pain. There were no doctors, a nurse said someone died due to lack of staff, one of the security guards was stabbed in the hand, it was like a horror movie! Even if you called 911 and arrived on a stretcher (which is recommended to fast track service), you'll be lined up stretcher to stretcher to freeze and wait like the rest of us. It took several days and constant checking for an MRI, whether you were admitted to the hospital or not. And I'd still choose Emory Clifton over Decatur or Hillandale.. But now we have a better option. The only area for improvement at St. Joe's would be a cafeteria open on weekends but food delivery is available. We don't always need an ER but when we do, we will go to St. Joseph's. It's worth the drive!

Fast service, but at the expense of patient care. I went in for abdominal pain and had a CT scan…read morewith contrast after informing staff that I'd previously reacted to contrast dye. I was assured this dye was different. About 30 minutes after discharge, I developed flushing, burning, and red patches on my arms and returned to the ER. My concerns were initially dismissed, and it wasn't until I showed staff the patches on my arms that I was given Benadryl and sent home. My symptoms continued to worsen, and I ultimately went to Piedmont ER, where I received a thorough evaluation and compassionate care. I left St. Joseph's feeling dismissed and unheard. I would not return.

One of the finest employees works at the Infusion Center in Atlanta. I have been there several…read moretimes and Monica B. is just an outstanding employee. Please recognize her. Adrienne L

‍I'm a patient of Dr. ThomasDr. Thomas and his staff at Northside is AWESOMEThey are the most…read morecaring staff. I was hesitant and afraid of the whole process. Now I look forward to going for therapy. I can't say enough or show as much gratitude as needed The second chance at life has been amazing. The Hospital is on their game Rozlyn Wilson

Started at the ER at 4:24pm, moved to a room many hours later. Medical staff were very…read moreprofessional. Picture of this chair needs to be replaced Overall ER visit was good just a slow process which is to Be expected.

5 stars for the hospital and staff…read more 1 star for the ER I changed my loved ones insurance to have Emory. It's a higher standard of care and I like teaching hospitals even if 5 scribes and students always accompany the doctor. HOSPITAL/CLINIC Self-parking and valet is a headache and expensive unless you're admitted for three weeks or longer, then you can buy an in and out pass. No parking validation for emergencies. Although the ER and hospital rooms have WiFi, common areas and clinic lobbies lack cell service. Uber drivers can't find you because there are several hospital entrances. Allow plenty of time if you have more than one appointment in different areas (A, B, C). Eye doctors are on three different floors which is confusing. Emory is huge so take advantage of wheelchairs if needed. Some doctors don't read the chart so be prepared to repeat yourself and take notes. Nurses are caring and hard working and the ICU is excellent. There are filtered water fountains & a cafe that's always open for delicious hot meals or snacks although the prices recently increased. Take a pic of the patient menu and call their order in. Clean and comfy rooms have couches, cable, storage and a couch/recliner for guests, some even have views. I love 'My Chart' where records, appointments, prescriptions and communication with your provider is just a few phone clicks away. The ER is another story entirely. EMERGENCY ROOM First visit was for a serious emergency which required surgery. The stay was extended several days for an MRI. We were told even patients arriving in ambulances were lined up stretcher to stretcher to wait for an MRI. Second trip after an accident involved a reasonable wait time and thorough care. But the third visit was the last. We waited in a freezing lobby crammed with sick people for 15 hours before seeing a doctor. We were given a wait time via app which extended until updates stopped completely. I've never heard such bloodcurdling screams, one patient in back sounded like he was being tortured. From 4pm to 6am there were NO DOCTORS. A young man was was crying out in agony after losing his mom. Sadly, people were taking their frustration out on the front desk person due to a lack of security. One guard ran out from the back after being stabbed in the hand by a patient. I had to go for a walk to calm down while my loved one froze, waited and starved. No-one informed us of a cafeteria. Thin blankets were handed out and patients were told no meds without first seeing a physician. We didn't see one until the morning shift arrived. The nurse admitted someone died due to lack of staff and she was going to quit. Thank God my loved ones injury was not life-threatening. I filled out a survey and never heard from Emory. As frightening as this ER experience was, I'd still choose this campus over Emory Decatur where previously, a serious omission was made during surgery and the room wasn't clean. Grady isn't even in the running. But since we're privileged enough to have a car, we'll drive the extra 15 minutes to St. Joseph's for future ER visits. SUM Emory University Hospital (Clifton) has room for improvement, especially regarding ER and parking. But cleanliness, care, comfortable rooms, My Chart, meals and staff are recommended.

Today I thought I had an appointment with Ortho Atlanta. But I got it mixed up with another…read moreappointment. So there for I can't give a true doctor's,staff or facility review today. But the front staff I seen and spoke to was very nice and helpful with me getting my mine wrapped around what and when I am suppose to be seen. So the next time I visit I can give a true review.

I had an ultrasound at the imaging center to check my gallbladder. It's on the bottom floor suite…read more100. As soon as you arrive they check your temperature. Everyone was nice and respectful. The staff was knowledgeable. My appointment was at 11:30 I arrived at 11:12 am I was out by 12:00pm. The ultrasound tech was was super nice! Beautiful office, very friendly and smart staff, super-fast services, and I was in and out in under 35 minutes.

I had day surgery there. The nurses, staff and facilities were all amazing. If you've ever had day…read moresurgery before you know how important the nursing staff are and they are all amazing at this hospital.

The name Emory definitely is not what it once was. This is not Clifton Road. Do not mistakenly…read moreassume you will receive the same quality of care at this location. You almost certainly won't. I have trusted Emory Johns Creek multiple times with imaging, and they continue to fail me. One time, the technician failed to take my allergy to contrast seriously. It was quite unfortunate seeing my clear bad reaction shrugged off, rather than... I don't know, following proper procedure and getting a doctor to evalute me? Most recently, the highly incompetent staff provided me an inaccurate estimate for my pre-payment amount. I am currently owed $125 by Emory and they have not provided this refund in a timely fashion. If you have to have anything done at Emory Johns Creek, please be careful with pre-paying. I know I personally will never pre-pay for another procedure within the Emory medical system after this nightmare of trying to obtain a refund of cash I am clearly owed.

I recently spent two days at Northside Hospital Cherokee, and the care I received was as good…read moreas--if not better than--I could have hoped for. Every member of the staff I encountered treated me with kindness, professionalism, and genuine concern. My room was spacious, comfortable, and exceptionally clean. The Environmental Services staff did an outstanding job keeping everything spotless. On the first morning of my stay, my wife immediately commented on how clean the room looked--something she had never said during any previous hospital stay. The staff thoroughly cleaned and dusted the room, mopped the floor, and even changed the trash bag even though it was barely full. Their attention to detail did not go unnoticed. I also noticed a small device under the sink that I later learned was a Synexis air purification system. It operates so quietly that I never heard it, but I was impressed to learn that it continuously helps improve air and surface quality by generating a safe form of hydrogen peroxide. It was reassuring to see Northside Hospital Cherokee investing in technology that helps protect patients from the spread of germs. The food service exceeded my expectations. There was a wide variety of menu choices, the meals arrived on schedule, the portions were generous, the food was served at the proper temperature, and every meal was exactly what I ordered. Hospital food often gets a bad reputation, but that certainly wasn't my experience here. My discharge process was one of the smoothest I've ever experienced. Nurse Brenda made sure my wife and I had everything packed so nothing was left behind. She asked my wife to bring the car around to the entrance, and within just a couple of minutes I was on my way home. The entire process was efficient, organized, and stress-free. The highlight of my stay, however, was the nursing staff. Their compassion, professionalism, and positive attitudes made all the difference. Brenda and Elizabeth cared for me during the day, while Nancy and another night-shift nurse--whose name I unfortunately cannot remember--provided excellent care overnight. Every one of them treated me with respect and kindness, and they always seemed to have a smile on their face. They should be highly commended for their dedication to their patients. If I ever need hospital care again and have a choice, Northside Hospital Cherokee will be my first choice without hesitation. Thank you to everyone who made my stay such a positive experience. Your hard work and commitment to patient care are truly appreciated. Irvin F

My sister is a patient, just transferred from ICU with a serious illness. As a retired nurse who…read morehas been in many large hospitals with loved ones, I have never felt more cared for, more comfortable with her care and more impressed with the competence of the staff at every level. If I were in that region this would be my first choice for care.