From start to finish, they were great. Like others mentioned they take care of all the paperwork…read more The designers and engineers and installers were incredibly knowledgeable, and they knew how to work with my local town to get permits and everything. The app is great too. Very happy and significantly reduced our energy bill. If the Trump Administration hadn't eliminated the Inflation Reduction Act, I was ready to install an even larger array. I can't imagine how many jobs that one decision he made has destroyed. It's the most anti-business and anti-American thing I've ever seen.

Installation was fine...we had an issue that was caused by squirrels getting underneath the panels…read morethat cost us an additional $10,000.00 to repair. We monitor our usage through Solar Edge, but that is not working. Have sent emails to company owner- NO RESPONSE...called several numbers to ask about Solar edge monignoring- NO RESPONSE- was switched around to numbers thst rang off the hook- NO RESPONSE.....the customer service contacts have been made over the past couple of months. The person we had dealt with for years apparently left, and we have not been able to talk to anyone . So, customer service stinks! Be careful!

Great guy. Stayed in touch on his arrival time. Super clean. Very knowledgeable and quickly fixed…read moreour problem. Gave us great guidance and leadership on electrical potential issues going forward. Highly recommend.

Everything was fixed, replaced two dimmer switches and a pull switch on a light that wasn't…read moreworking. The man was very nice and did an excellent job. I would recommend him highly

Recently did a great job removing/reinstalling 65 of my panels. Was the best quote I had and ended…read moreup being very high quality work. Would highly suggest

From the owner: J&D Energy is a one stop shop contractor who can do both your solar panels removals and…read morere-installations.

My husband has been wanting solar to be installed for years but being busy and all the other things…read morein our budget we never got around to it. This year was the year. We had solar installed in November. The process was seamless and received a quote and agreement with PlugPV after we tried to go local with business but after the local business 'made a mistake' with the quote we decided to go with the business out of Troy. The team from sales to install were fantastic. Even after installation they stopped by to drop off an Amazon and Starbucks gift card as a thank you for doing business. So far so good and we are very happy we decided to go with PlugPv.

Disastrous experience with this company. I rushed to get solar panels on my house before the…read moreincentives ended at the close of 2025. My salesman misinformed me about how the 30 percent incentive worked. It was my under that these usually only furnish a deduction. He assured me multiple times that I would get a check from the government and I could pay off a big chunk of my loan. WRONG. I can't believe I didn't do more research. Horrified at my laxness but we were rushing to get in before the incentives went away and someone I know in the industry had recommended these guys. And oh, yeah, the installers punched a hole in an upstairs ceiling. Ultimately the company took responsibility for that, but compared to the overpriced solar that doesn't produce enough to make it cost effective I'd say that's a minor note. Stay away from these shysters.

This company is so unprofessional..... they treat their employees like crap and and they're just…read morecomplete trash when it comes to communication. As for the actual service for the customers it's awful! They're rude and they lie about start dates and sometimes don't even come to do the job. I wouldn't recommend working their or buying their panels what so ever!

From the owner: Solar PV Installation,read more

Company does not answer phone or return calls. Travis- owner has no personality and cannot answer…read morequestions without being evasive. Nick is the only saving grace for this company. (sales guy) Could not even work with NYSERDA to get our solar loan approved (they just had to submit as- Built documents.) Stay away.

Albany Solar is owner operated company. 18 panel system was installed December, 2020. Knowledge,…read morecommunication, coordination, scheduling and pricing all very good. Adjustments needed after the system went operational and Albany Solar did not keep me waiting. Highly recommended.

Initially, I would have give more stars but I would now advise against using this company. I paid…read morea refundable deposit more that 7 weeks ago and each time I call or text someone to get the status of the refund, I get a different response. Examples or responses:it can be mailed or delivered by your salesperson, the person who needs to sign is out of the office, have you checked your bank account, I will check with my supervisor tomorrow to get this expedited. At no point has anyone verbally contacted me regarding the refund. Instead, I have called or emailed weekly to try to get someone to process the owed $$. This is no way to run a reputable business!!!! This customer service is horrible. I am glad I decided that solar is not a good option for me and very glad I did not go forward with AEC Solar.

ALL FOLKS LOOKING TO INSTALL SOLAR PANELS BEWARE! PLEASE READ THIS…read more First off, let me explain my rating. We had AEC Solar/Energy install solar panels on our home in 2020. Everything the salesman told us was TRUE! We stayed negotiating with them (after a lengthy search of solar companies) in April 2020 with installation in December 2020. During our negotiations, we had concerns about the roof as we had purchased the home just two years prior and had no idea as to its age. We were told not to worry that they had an EXPERT who inspected the roofs because they would not put panels on a roof that would not last for a minimum of 20 years. We questioned at that point as to what would happen IF we had a problem with the roof. Our salesman assured us that the inspection of the roof would be sufficient, he contacted the office to be sure and told us that if we did have a problem that we would be allowed a one time only fee of $1,000 to remove the panels, stack them on-site along with the rails and put them back on. Skip ahead to 2025, and all of the rain we've had, all of a sudden we had our roof fail. So we start calling roofers to come and repair the problem. Lo and behold, EVERY roofer that came told us that the roof was at the end of its life! That it was 25-30 years old. We had no reason to inspect the roof, not that we'd know what to look for, so they took photos and showed us the "nail pops" that had been covered in tar all over the roof. These would have been there when AEC's roof inspector looked at the roof prior. The roofers also went into the attic to show us the leaks that were there from the nail pops. The roofers said that we would have to have the panels taken off. Of course we said "no problem, we have an agreement to remove them for $1,000 and put them back on. I call AEC and they said that they never agreed to that and wouldn't be able to do it for the original price. I quickly called the salesman (who now works for another solar company) and I asked him how much it was to remove and reinstall the panels, he said $1,500, I said oh, ok, having remembered it wrong. AEC claimed it was NEVER their policy! They continued to quote me $17,000 less $4K or $5K for a previous customer discount. Everything that we had saved over the past five years would have been gone and then some. The salesman contacted AEC directly and said "Yes, that's what I told them, if anyone had asked, that was the fee". In the meantime, I went back and forth with the folks at AEC and they said that the lowest they could do was $8,000 to remove and reinstall the panels! I said that I was going to write a new review simply telling the FACTS of what happened, they asked me to wait, which I did. Weeks later actually a couple of months, I believe. I have continued to be strung along, so I decided it was time to ALERT ALL SOLAR BUYERS! Apparently the rule of thumb is NOW $400+ PER PANEL TO REMOVE AND REINSTALL THESE PANELS! I asked if they AEC was telling their customers this, unless you ask they may not convey that information. BTW, we had 44 panels installed by AEC!

Apex installed my solar panels two years ago, which included an inspection of my roof. This Spring…read moremy roof started to leak. I had three roofing companies look at it and they found multiple areas where the wood had rotted. So I had to pay Apex to remove and reinstall the panels. What was their inspection for? If you use this company, get an independent roofer to inspect your roof first. Their inspector is either incompetent or deliberately deceptive.

Brent McDevitt was our contact person....he was very professional and was available whenever we…read moreneeded him. The crew was very professional and were neat and clean. The deal for taxes was handled by the office staff so we did not have to do anything to get the nyserda match. The only reason they don't get 5 is because we are waiting for the sun!!!!