Great guy. Stayed in touch on his arrival time. Super clean. Very knowledgeable and quickly fixed…read moreour problem. Gave us great guidance and leadership on electrical potential issues going forward. Highly recommend.

Everything was fixed, replaced two dimmer switches and a pull switch on a light that wasn't…read moreworking. The man was very nice and did an excellent job. I would recommend him highly

The work was done perfectly, very easy to work with, personable and on time…read more. please rewrite We needed a new roof and he came over quickly removed the panels, and within days of the roof completion, owner was back installing my solar panels.. Would totally recommend him to anyone I knew that needed work on solar panels..

Recently did a great job removing/reinstalling 65 of my panels. Was the best quote I had and ended…read moreup being very high quality work. Would highly suggest

My husband and I had PlugPV install solar panels on our house late December, 2023. Our contact…read moreperson was Matthew Gaudin, who designed the system and was involved every step of the way. The crew came early on a snowy day.  The lead man needed access to our electric panel in the house.  He consulted with us on where we'd like the solar meter outside our house and answered any questions we had. Anytime an installer needed to come inside, they were polite, respectful of our home and took off their boots. When the installation was completed, our property was thoroughly cleaned up. I have had a good amount of time to evaluate the effectiveness of the panels.  We began to produce energy immediately.  Of course, when the days are longer, the energy produced is more, but the months of February and March were producing a good amount of energy as well.  My electric bill for the month of April was only $19, and it has since continued to be only $19 each month. We are saving enough energy for the darker winter months, and I expect to have low electric costs due to the high production of the summer months We are very happy with PlugPV, the installation and the resulting energy savings. Don't hesitate to call Matthew Gaudin. He helped us and several other families in my town. He can be reached at: 518-410-9682

My husband has been wanting solar to be installed for years but being busy and all the other things…read morein our budget we never got around to it. This year was the year. We had solar installed in November. The process was seamless and received a quote and agreement with PlugPV after we tried to go local with business but after the local business 'made a mistake' with the quote we decided to go with the business out of Troy. The team from sales to install were fantastic. Even after installation they stopped by to drop off an Amazon and Starbucks gift card as a thank you for doing business. So far so good and we are very happy we decided to go with PlugPv.

This company is so unprofessional..... they treat their employees like crap and and they're just…read morecomplete trash when it comes to communication. As for the actual service for the customers it's awful! They're rude and they lie about start dates and sometimes don't even come to do the job. I wouldn't recommend working their or buying their panels what so ever!

From the owner: Solar PV Installation,read more

Company does not answer phone or return calls. Travis- owner has no personality and cannot answer…read morequestions without being evasive. Nick is the only saving grace for this company. (sales guy) Could not even work with NYSERDA to get our solar loan approved (they just had to submit as- Built documents.) Stay away.

DO NOT DO BUSINESS WITH ALBANY SOLAR SOLUTIONS! Travis, the owner, has not repaired/installed two…read moreinverters on our home's solar panel system since last fall! We have tried repeatedly to contact him and rarely receive a return phone call and when we have, his tone is brusque and dismissive. It appears our only option, in the immediate moment, is to hire another company to do the work and sue him and Albany Solar Solutions to cover these supposedly warranteed service expenses in small claims court. Enough is enough. Their negligence is losing us energy credits on our electrical billing. So very disappointed in their callous and completely unprofessional disregard for follow-up service. We have already reported them to BBB and have stopped recommending them to others. Instead, we warn them now not to do business with ASS. (Ironically appropriate initials.) Shameful! I wrote this review in June. It is now July 8, 2026. Albany Solar Solutions still has not contacted us to install the replacement inverters. This company hates to uphold their customer service and their warranty. I will keep updating this. Perhaps a visit in person to help move things along?

Initially, I would have give more stars but I would now advise against using this company. I paid…read morea refundable deposit more that 7 weeks ago and each time I call or text someone to get the status of the refund, I get a different response. Examples or responses:it can be mailed or delivered by your salesperson, the person who needs to sign is out of the office, have you checked your bank account, I will check with my supervisor tomorrow to get this expedited. At no point has anyone verbally contacted me regarding the refund. Instead, I have called or emailed weekly to try to get someone to process the owed $$. This is no way to run a reputable business!!!! This customer service is horrible. I am glad I decided that solar is not a good option for me and very glad I did not go forward with AEC Solar.

ALL FOLKS LOOKING TO INSTALL SOLAR PANELS BEWARE! PLEASE READ THIS…read more First off, let me explain my rating. We had AEC Solar/Energy install solar panels on our home in 2020. Everything the salesman told us was TRUE! We stayed negotiating with them (after a lengthy search of solar companies) in April 2020 with installation in December 2020. During our negotiations, we had concerns about the roof as we had purchased the home just two years prior and had no idea as to its age. We were told not to worry that they had an EXPERT who inspected the roofs because they would not put panels on a roof that would not last for a minimum of 20 years. We questioned at that point as to what would happen IF we had a problem with the roof. Our salesman assured us that the inspection of the roof would be sufficient, he contacted the office to be sure and told us that if we did have a problem that we would be allowed a one time only fee of $1,000 to remove the panels, stack them on-site along with the rails and put them back on. Skip ahead to 2025, and all of the rain we've had, all of a sudden we had our roof fail. So we start calling roofers to come and repair the problem. Lo and behold, EVERY roofer that came told us that the roof was at the end of its life! That it was 25-30 years old. We had no reason to inspect the roof, not that we'd know what to look for, so they took photos and showed us the "nail pops" that had been covered in tar all over the roof. These would have been there when AEC's roof inspector looked at the roof prior. The roofers also went into the attic to show us the leaks that were there from the nail pops. The roofers said that we would have to have the panels taken off. Of course we said "no problem, we have an agreement to remove them for $1,000 and put them back on. I call AEC and they said that they never agreed to that and wouldn't be able to do it for the original price. I quickly called the salesman (who now works for another solar company) and I asked him how much it was to remove and reinstall the panels, he said $1,500, I said oh, ok, having remembered it wrong. AEC claimed it was NEVER their policy! They continued to quote me $17,000 less $4K or $5K for a previous customer discount. Everything that we had saved over the past five years would have been gone and then some. The salesman contacted AEC directly and said "Yes, that's what I told them, if anyone had asked, that was the fee". In the meantime, I went back and forth with the folks at AEC and they said that the lowest they could do was $8,000 to remove and reinstall the panels! I said that I was going to write a new review simply telling the FACTS of what happened, they asked me to wait, which I did. Weeks later actually a couple of months, I believe. I have continued to be strung along, so I decided it was time to ALERT ALL SOLAR BUYERS! Apparently the rule of thumb is NOW $400+ PER PANEL TO REMOVE AND REINSTALL THESE PANELS! I asked if they AEC was telling their customers this, unless you ask they may not convey that information. BTW, we had 44 panels installed by AEC!